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Show Results For
- All HBS Web
(2,142)
- News (331)
- Research (1,427)
- Events (1)
- Multimedia (6)
- Faculty Publications (624)
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- 01 Mar 2006
- News
The Real Conflict
words of Robert Solow, a Nobel laureate in economics and an adviser to the study, “By far the most important factor in that growth is Wal-Mart.” Second, most of the value created by the company is actually pocketed by its View Details
- 25 Feb 2020
- News
Case Study: The Credit Bureau
young professionals) select pieces from curated collections on the company’s website—think Scandinavian, mid-century modern, or industrial looks. Within a week, a white-glove team delivers preassembled pieces and arranges the room. When the lease is up, the View Details
- 01 Sep 2006
- News
Faculty Books
Transforming Your Go-to-Market Strategy by V. Kasturi Rangan with Marie Bell (HBS Press) Most distribution channels are outdated and unwieldy, serving neither customers nor channel partners adequately. This book shows how members of... View Details
- 01 Dec 2009
- News
Alumni Books
CIOs Create and Communicate Value by Richard Hunter and George Westerman (DBA ’03) (Harvard Business Press) The authors recommend that to combat the IT-as-cost mindset, CIOs use IT to create three kinds of View Details
- 01 Mar 2017
- News
Lego Stays on Script
is the secret sauce behind this new franchise? Two alumni on different sides of the process sum it up the same way: be true to the brand’s core value of creative, open-ended play. Movie producer Dan Lin (MBA 1999) got the idea for making... View Details
Keywords: Julia Hanna
- 25 Aug 2022
- News
Open Market
that she had miscast herself in her own origin story: She wasn’t the starry-eyed tech founder, she was the architect and builder. “I realized that there needed to be someone else—the genius who had the vision to come up with the idea. But then, once they had it, I... View Details
- 01 Mar 2012
- News
School’s Financial Picture Brighter than Expected
School’s two main revenue generators, Executive Education and Harvard Business Publishing, led with strong revenue growth. Driven by newly launched open-enrollment courses and the first increase in custom program participation since the... View Details
- 01 Dec 2017
- News
Case Study: The Doctor Deficit
quality,” Heissler said. “How do we grow without diluting our main value proposition?” How they answered the question: QE Solar didn’t expand to California, focusing instead on growing with their customers... View Details
Keywords: April White
- 01 Dec 2015
- News
Research Brief: What Makes a Mobile Money Service Thrive in an Emerging Market?
convenience and security offered by mobile banking, Kenya’s M-Pesa, for example, grew to serve 15 million customers in its first five years. But for every M-Pesa, there is a company like India’s Eko Financial Services, which has struggled... View Details
Keywords: Erin Peterson
- 01 Mar 2014
- News
Innovation: Crowdfunding College Costs
model has evolved since its launch. "We used to charge a transaction fee, but moved away from that for strategic reasons," Cordero says. "Now it's simply about customer acquisition and building a community." (Still, GradSave is currently... View Details
- 01 Jan 2005
- News
Louis V. Gerstner, Jr., MBA 1965
professionals to implement them, companies were eager to embrace an end-to-end service delivery partner providing open, nonproprietary solutions that simultaneously cut costs and increased efficiency. "We found that customers were more... View Details
- 12 Apr 2011
- News
Twelve Global Finalists Compete at HBS
purchasers to explore categories and products, compare brands in the same category, and browse buying guides, helping customers make an informed buying decision. vinsnap is a mobile automotive marketing company. The application organizes... View Details
Keywords: Multiple alumni
- 01 Dec 2018
- News
Sustaining Business And Society For The Long Term
Professor Rebecca Henderson “Doing well by doing good” has rapidly gained momentum in recent years as business leaders, investors, and stakeholders have deepened their understanding of the double bottom line. To help managers combine their View Details
- 04 Sep 2019
- News
Clicks and Mortar
you about coffee growing regions in Africa in order to create an intimacy. Stores were designed as a place for lingering and relaxing. For customers who were looking for an in-and-out buying experience, that was frustrating and frivolous.... View Details
- 06 Dec 2021
- News
Tipping Point
drivers. It is a model customers are familiar with.” And it’s a model she believes could also transform the coffee industry and other commodity supply chains. Courtesy Margaret Nyamumbo “The economics of coffee are some of the most... View Details
- 01 Jun 2012
- News
Alumni Book Briefs
by Philip Delves Broughton (MBA 2006) (Penguin Press) Delves Broughton discusses his quest to find the world’s great wizards of sales, among them a Moroccan rug merchant who uses age-old principles to read his customers and Anthony... View Details
- 16 Feb 2011
- News
Healthy Growth
the customer and to innovation” than he was in his previous job as president of Carrier Corporation, a division of United Technologies. He also relishes being “pure play” in one industry—animal health—which he describes as “a target-rich... View Details
- 01 Sep 2012
- News
HBS Is Committed to Increasing Alumni Engagement
are highly valued; social media is favored by many. There is also a desire to see the alumni database further leveraged. Alumni want customized email communications from the School. They would also like more assistance in navigating the... View Details
- 01 Mar 2019
- News
3-Minute Briefing: Richard Edelman (MBA 1978)
social ills than government. Trust is the central issue for global institutions. CEOs have to speak out on societal issues, because their employees expect to work for a company with values consistent with their own. Wolverine, the... View Details
- 01 Mar 2018
- News
3-Minute Briefing: Lisandra Rickards (MBA 2010)
up the value chain from call center operations to legal document processing and graphic design. I do feel optimistic about Jamaica’s future. We’re hoping to see businesses create 50 or 100 new jobs, not one or two. We’ve doubled down on... View Details
Keywords: Julia Hanna