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Publications

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  • All HBS Web  (272)
    • News  (52)
    • Research  (193)
    • Multimedia  (1)
  • Faculty Publications  (40)

Show Results For

  • All HBS Web  (272)
    • News  (52)
    • Research  (193)
    • Multimedia  (1)
  • Faculty Publications  (40)
← Page 9 of 272 Results →
  • 30 Aug 2004
  • Research & Ideas

Mapping Your Board’s Effectiveness

corporate strategy—create value by becoming known for better governance and greater transparency to external providers? Can they lower their cost of capital and perhaps get a valuation premium based on the reputation and performance of... View Details
Keywords: by Robert S. Kaplan
  • 01 Dec 2020
  • News

Steady as She Goes

customers interact with our team and how our team members view themselves. Celebrating that has become an important part of our year.” The events of 2020 meant putting aside financial concerns temporarily and focusing on community needs.... View Details
Keywords: April White; COVID-19; change management; leadership; women; grocery stores; Food and Beverage Stores; Retail Trade
  • 01 Sep 2010
  • News

You’ve Been YouTubed

media, analyzing the reach and impact of a clever customer complaint music video produced by Canadian musician Dave Carroll when his attempts to recoup the value of his guitar (broken in transit) are stonewalled for over a year by United... View Details
Keywords: Julia Hanna; social media; Advertising, Public Relations, and Related Services; Professional Services; Air Transportation; Transportation
  • 08 Aug 2018
  • News

Getting Life Back in Balance

says. The job is wide ranging, putting Gower in charge of everything from roads and cemeteries to libraries and sewerage systems. “Running a council is no different than running a global corporation. You just have a different customer... View Details
Keywords: Jennifer Myers
  • 12 Apr 2010
  • Research & Ideas

One Report: Better Strategy through Integrated Reporting

companies a clear view of risks to and opportunities in their own strategy. Second, One Report speaks with one voice to all stakeholders, who can even engage with the company via Web 2.0 tools and technologies. One Report is thus an essential element of demonstrating... View Details
Keywords: by Martha Lagace
  • 20 Feb 2020
  • Blog Post

Know Your Audience – Recruiting HBS Students for Technology

different functions where MBA grads could make a positive impact. The Value of Transparency In her coaching conversations with students, Cathy has heard the following sentiment time and time again: “students want to do well and do good.”... View Details
Keywords: Technology
  • 01 Sep 2012
  • News

Hierarchy's Last Stand

meeting with critics. One CEO of the new, humbler variety published a dialogue with a customer who questioned high prices in the company newsletter, replete with pointed attacks, some of which he admitted he couldn’t answer well. Status... View Details
Keywords: Rosabeth Moss Kanter; Corporate Services
  • 30 Dec 2013
  • Research & Ideas

Most Popular Articles of 2013

Christensen. It's time for companies to look at products the way customers do: as a way to get a job done. Is Your iPhone Turning You Into a Wimp? The body posture inherent in operating everyday gadgets affects not only your back, but... View Details
Keywords: by Staff
  • 03 Apr 2019
  • Book

Fintech's Game-Changing Opportunities for Small Business

of new fintech entrepreneurs began to change that by improving the speed and ease of the small business customer experience, and making their financial activity more visible to potential lenders. Lagace: How much do small-business owners... View Details
Keywords: by Martha Lagace; Banking; Financial Services
  • 01 Dec 2018
  • News

Sustaining Business And Society For The Long Term

clean energy technology, and customer demand for products and services. Another case looks at Norsk Gjenvinning, Norway’s largest supplier of recycling and environmental services, which was purchased by a private equity fi rm in 2012.... View Details
  • 21 Apr 2020
  • Research & Ideas

7 Successful Battle Strategies to Beat COVID-19

business applications, aimed at empowering teams to better respond to changing customer and competitive threats, are already au fait with this idea of using military strategy to guide project decision-making. Many Agile-immersion... View Details
Keywords: by Euvin Naidoo
  • 16 Sep 2008
  • First Look

First Look: September 16, 2008

right industry and time to start new ventures. Entrepreneurs with demonstrated market timing skill are also more likely to outperform industry peers in their subsequent ventures. This is consistent with the view that if suppliers and View Details
  • 03 Mar 2020
  • News

Can This Man Change the American Diet?

in the Boston area, Clover serves an always-changing, all-vegetarian menu to a 90 percent non-vegetarian customer base. In this episode of Skydeck, associate editor Julia Hanna takes listeners behind the scenes at a Clover food... View Details
Keywords: Agriculture
  • 01 Dec 2019
  • News

Shaping Leaders Who Understand Business and the Environment

standards and committed to transparency on environmental issues. Few new graduates will immediately become CEOs, with the direct responsibility to reshape a company’s ESG policies in such dramatic ways, but Serafeim wants to show students... View Details
Keywords: April White
  • 26 Feb 2001
  • Research & Ideas

Evolving for Success [Part One]

networks that weave us together. The transparency of the Web is also key: the fact that information can be spread everywhere so rapidly. This is an interactive medium. Many people in many businesses forget that. The fact that we can send... View Details
Keywords: by Staff
  • 12 Mar 2019
  • First Look

New Research and Ideas, March 12, 2019

and mobilizing employees to embrace them, and practicing dual-minded leadership. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=55837 March–April 2019 Harvard Business Review Operational Transparency: Make Your Processes Visible to View Details
Keywords: Dina Gerdeman
  • Web

Video Management Policy | About

Video Management Policy General Principles At Harvard Business School, the video management systems infrastructure is implemented to enhance the safety and security of the community, reduce institutional risk, strengthen customer service... View Details
  • 10 Jun 2014
  • First Look

First Look: June 10

innovate frequently and rely on a systematic way of doing so. Publisher's link: http://www.hbs.edu/faculty/Publication%20Files/EBR%202014%20Magic%20of%20Innovation_2071dd24-fd3e-4fe0-bac0-167ef27c78e3.pdf   Working Papers Creating Reciprocal Value Through Operational... View Details
Keywords: Sean Silverthorne
  • 01 Aug 2001
  • News

Cleveland Global Alumni Conference a Sold-Out Success

emphasizes the importance of intellectual property rights, and the "fairly transparent and efficient" nature of the FDA. Maintaining this competitive advantage, he noted, requires the reversal of two alarming trends: a decline in the... View Details
Keywords: Hanna, Julia; Frank Batten (MBA '52); Colleges, Universities, and Professional Schools; Educational Services
  • 26 Apr 2011
  • News

BioMine Strikes Gold

category, and browse buying guides, helping customers make an informed buying decision. vinsnap is a mobile automotive marketing company. The application organizes car searches for customers using... View Details
Keywords: Mining (except Oil and Gas); Mining; Management, Scientific, and Technical Consulting Services; Professional Services
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