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- All HBS Web (1,250)
- Faculty Publications (239)
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- 01 Oct 1997
- News
Terence P. Stewart
seeking relief from unfair import pressures, greater access to overseas markets, and assistance with customs matters. For its overseas clients, including governments in the former Soviet Union, the firm serves primarily as an advisor on... View Details
Keywords: Garry Emmons
- 20 Sep 2013
- News
Connections Add Up
strategy and what will keep your customer coming back?—and he also took the time to know and understand me and help develop my confidence. It was a really great gift and something I try to emulate," she says. At CEE, the utility of the... View Details
- 26 Apr 2011
- News
BioMine Strikes Gold
Entrepreneurs Win in Global Competitions BioMine CEO, Privahini Bradoo (MBA '08) Related Links View photos from the contest Meet the 12 regional finalists Listen to the faculty webinar series Learn about the 2011 host clubs Winners of the... View Details
- 01 Mar 2004
- News
Drug Imports a Hot Topic at Alumni Health-Care Conference
Conference Coverage on the Working Knowledge website. European Business Conference Seeks to Understand Differences Americans expect to find luxury goods at the mall. Europeans don’t. American shoppers expect to be waited on. U.K. View Details
- 12 Jul 2021
- News
Alumni Confront the COVID-19 Crisis
people to donate directly to the organizations fighting COVID on-ground in India in return offering consultations related to the MBA journey, including assisting with GMAT/GRE prep, school selection, application planning, and essay... View Details
- 01 Dec 2012
- News
From Where We Stand
Related Links The Accidental Pioneers 50 Years & Counting Celebrating the Women of HBS W50 Summit Event A Daring Experiment exhibit Women's Student Association 2013 Dynamic Women in Business Conference Women at HBS: Events, Projects, and... View Details
- 01 Mar 2016
- News
Alumni and Faculty Books for March 2016
success, a story that has seen revenues multiply, share prices jump many times, and customer satisfaction become an industry benchmark. The Happiness Equation: Want Nothing + Do Anything = Have Everything by Neil Pasricha (MBA 2007) (G.P.... View Details
- 01 Dec 2010
- News
The Transformers
Tom Tierney and Jeff Bradach Photographs by Webb Chappell Related Links Read about one graduate’s work at Harlem Children’s Zone View a recent case on Youth Villages A decade ago, Jeff Bradach (PhDOB 1992) and Tom Tierney (MBA 1980)... View Details
- 12 Jul 2019
- News
The Birth of a Silicon Valley Blockbuster
companies that can afford to buy that—but there aren’t millions. And it’s very difficult to price discriminate on something which is a physical asset that you sell. Because if you’ve got effectively the exact same box that you’re selling to one View Details
- 30 Sep 2016
- News
Competing Against Luck
think my way through. What causes customers to decide to buy or not buy my product is-- what is their job, and can I deliver on that job better than the competitors because I understand the experiences we need to provide, and how I need... View Details
- 01 Dec 2014
- News
Alumni and Faculty Books for December 2014
Herlihy (MBA 1981) (Gerard A. Herlihy) A satire about another out-of-control commodity and stock market boom. Blowing Smoke: Essays on Energy and Climate by Rud Istvan (MBA 1974) (Strategic Book Publishing and Rights Co.) From the foreword: “Istvan . . . tackles a... View Details
- 01 Dec 1997
- News
Banking on HBS
Bank after a distinguished career as a Wall Street investment banker. "I wanted a program that would stimulate their thinking and make them aware of different approaches to problem solving and implementation of alternative courses of action." View Details
Keywords: Garry Emmons
- 01 Oct 2000
- News
The Entrepreneurial Venture
line. Not surprisingly, therefore, the class has no shortage of members involved in the sort of entrepreneurial ventures that demand innovative thinking. RELATED LINK Class of 1975 Endows Chair in Entrepreneurship While many classmates... View Details
- 14 Mar 2019
- News
The Merchant of Osaka
inventory problems and dire financial crises—and whatever the symptom, the root cause was usually that the company had lost touch with its customers. “It’s one of the main reasons the country continues to fall behind,” she says. Her job was to go in, determine what the... View Details
Keywords: Health, Social Assistance
- 01 Sep 2011
- News
Coming Full Circle
Image by John Weber Related Links Featured research: "Think Customers Hate Waiting? Not so Fast..." Read Director John Korn's blog Did you know? HBS alumni include... As an assistant professor at Columbia... View Details
- 06 Mar 2019
- News
Making Sabbaticals Mainstream
concern was that if they gave the senior partners time off, it would negatively affect the business, because customers were used to only dealing with the senior partners, and so senior partners wouldn't want to give up sole custody of... View Details
- 28 Mar 2018
- News
Fueling the Future
she anticipated customer needs, many crews and companies requested she come back. “I felt that I changed some people’s perceptions of the fitness of a woman in such a demanding job and environment,” she says. Since those early engineering... View Details
Keywords: Jill Radsken
- 01 Dec 2010
- News
How to Survive Past Start-up
Art by Craig Frazier Related Links Alumni New Venture Contest Opens Webinar series (ongoing) Entrepreneurship at HBS (video) Harvard Launches Innovation Incubator Why is it that even when smart, educated, well-networked people launch new... View Details
- 01 Mar 2010
- News
Sole Mates
spite of difficult labor relations based on a history of division and confrontation, I love the entrepreneurial spirit and opportunity found on this small island. We need to make some improvements, however. We must revamp a model of... View Details
- 01 Oct 2002
- News
What's Cookin'
high-quality family dining at a reasonable price; it would be a mistake to put a $45 bottle of wine on our menu." When consistency suffers, it doesn't take long for it to affect a restaurant's reputation, he adds. "If a customer has the... View Details
Keywords: Hanna, Julia