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  • 31 Mar 2009
  • First Look

First Look: March 31, 2009

http://www.hbs.edu/research/pdf/09-101.pdf Does Public Ownership of Equity Improve Earnings Quality? Authors:Dan Givoly, Carla Hayn, and Sharon P. Katz Abstract We compare the quality of accounting numbers produced by two types of public... View Details
Keywords: Martha Lagace
  • 22 Nov 2006
  • Research & Ideas

CEO Succession: The Case at Ford

been at a tobacco company. But in fact, at American Express, where he had a significant run, he was running the largest customer for computers perhaps in the world, the American Express travel business. And it was based on that... View Details
Keywords: by Jim Aisner; Auto; Employment
  • 16 Apr 2001
  • Research & Ideas

Angels Face the Innovator’s Dilemma

limited by how quickly customers can learn and how quickly their lives and needs can change. At the same time, he said, the pace of technological progress almost always outstrips the ability of customers to... View Details
Keywords: by Martha Lagace; Financial Services
  • 03 Nov 2009
  • First Look

First Look: Nov. 3

wrongdoers is consistent with their judgments, and we offer preliminary evidence on how to reduce these biases. Download the paper: http://www.hbs.edu/research/pdf/09-020.pdf Stock Price Fragility Authors:Robin Greenwood and David Thesmar Abstract We investigate the... View Details
Keywords: Martha Lagace
  • 14 Mar 2011
  • Research & Ideas

Water, Electricity, and Transportation: Preparing for the Population Boom

that help customers measure energy expenditures. Schierenbeck supposed that electricity customers might be more apt to conserve energy if their utility bills reflected exactly how they were using that energy... View Details
Keywords: by Carmen Nobel
  • 29 Jan 2013
  • First Look

First Look: Jan. 29

dimension with particular relevance in outsourcing-is the end customer for whom it is produced. The performance benefits of such customer experience remain largely unexamined. We explore this dimension of... View Details
Keywords: Sean Silverthorne
  • 30 Oct 2006
  • First Look

First Look: October 31, 2006

customer service—to build his business. Covers the first 50 years of American Airlines' history, beginning with its role as an industry consolidator in the late 1920s. Smith's strategic and operational choices in building American... View Details
Keywords: Sean Silverthorne
  • 07 Jun 2016
  • First Look

June 7, 2016

frictions. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=51088 forthcoming The Accounting Review Institutional Ownership and Corporate Tax Avoidance: New Evidence By: Khan, Mozaffar N., Suraj Srinivasan, and Liang Tan... View Details
Keywords: Sean Silverthorne
  • 17 Jul 2012
  • First Look

First Look: July 17

of exogenous price variation to test this proposition: higher tariffs should lead to more vertical integration; moreover, ownership structures should be more alike across countries with similar levels of protection. To assess the... View Details
Keywords: Sean Silverthorne
  • 13 Jan 2009
  • First Look

First Look: January 13, 2009

hundred customers with more casual relationships with an organization. A series of case studies is presented to illustrate ways in which organizations measure, create, sustain, and build ownership behaviors... View Details
Keywords: Martha Lagace
  • 02 May 2008
  • What Do You Think?

What is the Future of State Capitalism?

respondents. Shann Turnbull points out that "National governments can deal with globalisation as they can determine the rules of ownership and control applicable in their jurisdictions." Nevertheless, he proposes the creation of... View Details
Keywords: by Jim Heskett
  • February 2010
  • Teaching Note

SEWA Trade Facilitation Center: Changing the Spool (TN)

By: Mukti Khaire
Teaching Note for [810044]. View Details
Keywords: Nonprofit Organizations; Welfare or Wellbeing; Sales; Financing and Loans; Transformation; Decision Making; For-Profit Firms; Poverty; Rural Scope; Urban Scope; Cooperative Ownership; Customers
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  • 12 Jul 2016
  • First Look

July 12, 2016

increased self-employment by 15%. Monte Carlo evidence suggests the technique significantly reduces bias and Type-1 Error. SCHIP increased incorporated ownership by 36% and business share of household income by 12%, implying... View Details
Keywords: Sean Silverthorne
  • 07 Jul 2009
  • First Look

First Look: July 7

comparison to their private counterparts. We do not argue that all SOEs are efficient or that it is optimal to have government ownership of banks and other companies. What we aim to show is that the return of state capitalism is likely to... View Details
Keywords: Martha Lagace
  • 20 Jul 2010
  • First Look

First Look: July 20

http://www.springerlink.com/content/91647u2175267563/ Ownership Structure and Financial Constraints: Evidence from a Structural Estimation Authors: Chen Lin, Yue Ma, and Yuhai Xuan Publication: Journal of Financial Economics (forthcoming)... View Details
Keywords: Martha Lagace
  • 18 Mar 2001
  • Research & Ideas

Want to Be an Entrepreneur? [Part I]

Faced with accepting $20 million less than anticipated from the stock offering, she told the class, the company never hesitated. It had chosen to go public in mid-2000—after two years of existence and two quarters of selling its Visor handheld computers—to establish... View Details
Keywords: by John S. Rosenberg
  • 04 Jan 2010
  • Research & Ideas

Best of HBS Working Knowledge 2009

advantages, great employee and customer loyalty, and a smoother on-ramp in leadership succession. A book excerpt from The Ownership Quotient: Putting the Service Profit Chain to Work for Unbeatable... View Details
Keywords: by Staff
  • 28 May 2008
  • First Look

First Look: May 28, 2008

Case 508-074 The largest retailer of diesel fuel in the U.S., Flying J, is rethinking its growth strategy as the economy goes into a recession. Its major customer base, owner-operated truck drivers, are facing increasing costs of doing... View Details
Keywords: Martha Lagace
  • 07 May 2013
  • First Look

First Look: May 7

and the concentration of the certification industry. We also analyze the possibility that certifiers opt for a quick turnaround time at the expense of a lower accuracy. Finally, we investigate the opportunity of regulating transparency.   Working Papers How Do View Details
Keywords: Carmen Nobel
  • 13 Dec 2016
  • First Look

December 13, 2016

Harvard Business School Case 217-016 Financial Services at Falabella (A) In 2010, the board and senior management team of Falabella, a leading retailer with operations throughout Latin America, faced choices about what to do with its financial services division. More... View Details
Keywords: Carmen Nobel

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