Skip to Main Content
HBS Home
  • About
  • Academic Programs
  • Alumni
  • Faculty & Research
  • Baker Library
  • Giving
  • Harvard Business Review
  • Initiatives
  • News
  • Recruit
  • Map / Directions
Faculty & Research
  • Faculty
  • Research
  • Featured Topics
  • Academic Units
  • …→
  • Harvard Business School→
  • Faculty & Research→
  • Research
    • Research
    • Publications
    • Global Research Centers
    • Case Development
    • Initiatives & Projects
    • Research Services
    • Seminars & Conferences
    →
  • Publications→

Publications

Publications

Filter Results: (576) Arrow Down
Filter Results: (576) Arrow Down Arrow Up

Show Results For

  • All HBS Web  (4,011)
    • People  (1)
    • News  (576)
    • Research  (2,815)
    • Events  (7)
    • Multimedia  (5)
  • Faculty Publications  (1,744)

Show Results For

  • All HBS Web  (4,011)
    • People  (1)
    • News  (576)
    • Research  (2,815)
    • Events  (7)
    • Multimedia  (5)
  • Faculty Publications  (1,744)
← Page 9 of 576 Results →
Sort by

Are you looking for?

→Search All HBS Web
  • 25 Jun 2018
  • News

Incubating Ideas for the ‘Water Economy’

Tamin Pechet (MBA 2007) founded and manages a platform of firms that support and invest in innovative water and infrastructure resources. He is CEO of Upwell, chairman of Imagine H2O, and founder of Banyan Water. In this interview, he... View Details
  • 01 Jun 2017
  • News

Inbox: From Das’s Desk

research has focused on various aspects of customer management in B2B contexts, including customer selection and portfolio management; managing a... View Details
Keywords: Das Narayandas
  • 01 Mar 2008
  • News

Reimagining China and India

of China and India, not just financial markets and industry structure? Entrepreneurship in India and China is not just about taking companies public. It is also about finding ways around all manner of constraints, many of which originate in social View Details
Keywords: Roger Thompson; Business Schools & Computer & Management Training; Business Schools & Computer & Management Training; Business Schools & Computer & Management Training; Business Schools & Computer & Management Training
  • 01 Sep 2005
  • News

Fanikos Is New HBS Club Liaison

strategic planning, marketing, and customer service to support club and association leaders in their efforts to provide learning, networking, and socializing opportunities for alumni. View Details
Keywords: Business Schools & Computer & Management Training; Business Schools & Computer & Management Training
  • 01 Sep 2015
  • News

The Protagonist Goes Prime Time

Buell sprints from the Skydeck, his gray jacket flapping, to add another student idea to the slowly growing list on the chalkboard. The Managing Health Care Delivery Executive Education class is brainstorming ways to improve the View Details
Keywords: April White
  • 01 Apr 2001
  • News

New Ventures New Gains

realities. “In recent years, the student appetite for entrepreneurial ventures has increased significantly,” says HBS professor of management practice Myra M. Hart, who has studied the career trends of HBS graduates. “The contest gives... View Details
Keywords: Julia Hanna and Susan Young; Martin Dubilier (MBA 1952); Business Schools & Computer & Management Training; Business Schools & Computer & Management Training
  • 01 Apr 2001
  • News

William Fung: E-Commerce and Efficiency

Internet to improve efficiency and cater to new customers is a clear winner. Group managing director William K.L. Fung (MBA ’72) understands that e-commerce is revolutionary. “But it won’t change what our... View Details
Keywords: Alejandro Reyes; Clothing and Clothing Accessories Stores; Retail Trade
  • 01 Apr 1998
  • News

New Releases

capacity, and identify where improvements in quality and productivity will have the highest payoffs. The authors reveal how managers can conduct fact-based negotiations with customers and suppliers -... View Details
  • 01 Mar 2025
  • News

Venture: Time Heals All

Assembling a nursing schedule for a hospital ward can be surprisingly difficult—a little like playing three-dimensional Tetris, says Ilana Springer Borkenstein (MBA 2022). “It is a really challenging, tedious task.” Nurse managers must take into consideration a host of... View Details
Keywords: Amy Crawford; Illustration by Klaus Kremmerz; Ambulatory Health Care Services; Health, Social Assistance
  • 01 Mar 2005
  • News

House of Bread on the Rise

which opened in San Luis Obispo, California, in 1996, was an instant hit, with its open kitchen where customers could watch bakers in action and smell the intoxicating aromas of breads baking all day long. It offered a simple selection of... View Details
Keywords: Margie Kelley; Food Services and Drinking Places; Hospitality
  • 01 Apr 1999
  • News

Short Takes

a pioneer - in the process of capturing customer information, mining that information for value, and converting the information into shareable knowledge, which is then communicated among workers through robust electronic networks. For... View Details
Keywords: Eileen K. McCluskey
  • 01 Sep 2005
  • News

WATER Ltd.

In an age of global scarcity, water has become a valuable commodity in both the industrialized and developing worlds. With governments and communities increasingly unable to manage the complexities and expense of water treatment and... View Details
Keywords: Garry Emmons; Waste Management and Remediation Services; Waste Management and Remediation Services; Waste Management and Remediation Services; Waste Management and Remediation Services
  • 04 Sep 2019
  • News

Clicks and Mortar

has to create a branded experience that goes beyond the purely transactional—one that aims to build a relationship with the customer and communicate the brand in an experiential way. There’s still a purpose for physical shopping in... View Details
Keywords: Jen McFarland Flint; Miscellaneous Store Retailers; Retail Trade
  • 01 Apr 1997
  • News

Manager's Notebook

information while packaging that information for vendors who need it. "A sea change is upon us," say the authors. "Those managers who ignore the potential may find themselves managing without access to View Details
Keywords: Judith Ross
  • 01 Jun 2018
  • News

Ask the Expert: Star Search

retailer Wayfair. “They want to know, ‘Do I feel like I can add value and make a difference?’” Gulliver manages a 300-person team at Wayfair dedicated to helping the growing e-commerce company recruit and retain talent. Her role is... View Details
Keywords: Dan Morrell
  • 04 Sep 2019
  • News

Case Study: Up in the Air

process and convince companies to consider the human cloud? The Answers: Seems like a good mix of broad PR and market education, together with high-value customer selling, will be required. The incubators and startup competitions are... View Details
Keywords: Jen McFarland Flint; Management, Scientific, and Technical Consulting Services; Professional Services
  • 01 Dec 2007
  • News

Rediscovering America

for more companies to practice “values-based capitalism.” Could you cite any examples? There is a growing number of well-run, profitable companies that have values at the center of their management strategy. One outstanding example is... View Details
Keywords: Deborah Blagg; Business Schools & Computer & Management Training; Business Schools & Computer & Management Training
  • 30 Jul 2019
  • News

Turning Around Tesco

mantra to always put the customer first. Last year the company posted profits of nearly £1.7 billion; but the specter of Brexit instability looms large. “The thing about Brexit is it all depends on the detail” Lewis told the Daily Mail.... View Details
Keywords: Tesco; Food and Beverage Stores; Retail Trade
  • 11 Dec 2017
  • News

Growing from Within

Photo courtesy of Paulo Pena Photo courtesy of Paulo Pena The great majority of McDonald’s U.S. restaurants are run by external owner/operators. Paulo Pena (MBA 2004) is responsible for the rest. As vice president and managing director of... View Details
Keywords: Dan Morrell; Food Services and Drinking Places; Hospitality
  • 01 Oct 1996
  • News

The Drive for Excellence: An Interview with Jim Henderson

who are restless and persistent improvers for the customer -- people who can put themselves in the shoes of the customer and then drive change inside our company to meet the customer's needs. We want View Details
  • ←
  • 9
  • 10
  • …
  • 28
  • 29
  • →

Are you looking for?

→Search All HBS Web
ǁ
Campus Map
Harvard Business School
Soldiers Field
Boston, MA 02163
→Map & Directions
→More Contact Information
  • Make a Gift
  • Site Map
  • Jobs
  • Harvard University
  • Trademarks
  • Policies
  • Accessibility
  • Digital Accessibility
Copyright © President & Fellows of Harvard College.