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Show Results For
- All HBS Web
(5,576)
- People (22)
- News (1,657)
- Research (2,736)
- Events (12)
- Multimedia (22)
- Faculty Publications (1,455)
- 08 Apr 2011
- Working Paper Summaries
Delay as Agenda Setting
Keywords: by James J. Anton & Dennis A. Yao
- January 2013
- Case
Zappos.com 2009: Clothing, Customer Service, and Company Culture (MM)
By: Frances X. Frei and Robin J. Ely
On July 17, 2009, Zappos.com, a privately-held online retailer of shoes, clothing, and other soft-line retail categories, learned that Amazon.com, a $19 billion multinational online retailer, had won its Board of Directors' approval to offer to merge the two companies.... View Details
Keywords: Customer Relationship Management; Internet and the Web; Mergers and Acquisitions; Organizational Culture; Growth and Development Strategy; Apparel and Accessories Industry; Retail Industry
Frei, Frances X., and Robin J. Ely. "Zappos.com 2009: Clothing, Customer Service, and Company Culture (MM)." Harvard Business School Multimedia/Video Case 612-701, January 2013.
- 01 Dec 2006
- News
Green as Gold
At first glance, Hamilton Hall looks the same as it has since the student residence was constructed eighty years ago. The building, home to 72 MBA students, blends seamlessly into the classic Georgian architecture of the HBS campus and... View Details
- Web
A Culture of Innovation | Baker Library
A Culture of Innovation Photo: Edwin Land from “The Purpose of the Company,” employee handbook, 1945. Polaroid Corporation Administrative Records, b. I.384, f. 30. Edwin Land, the founder of Polaroid, embraced two central concepts for his... View Details
- Program
Growing as a Purposeful Leader
(beyond the four walls of the business), and how they should lead (not as superheroes and not just as good business leaders, but also as great human leaders). In this program,... View Details
- 2009
- Working Paper
Assess, Don't Assume, Part I: Etiquette and National Culture in Negotiation
When facing a cross-border negotiation, the standard preparatory assessments -- of the parties, their interests, their no-deal options, opportunities for and barriers to creating and claiming value, the most promising sequence and process design, etc. -- should be... View Details
Keywords: Cross-Cultural and Cross-Border Issues; Negotiation Process; Societal Protocols; Competitive Advantage; Cooperation
Sebenius, James K. "Assess, Don't Assume, Part I: Etiquette and National Culture in Negotiation." Harvard Business School Working Paper, No. 10-048, December 2009.
- 15 Feb 2022
- News
How Managers Can Build a Culture of Experimentation
- 18 Dec 2018
- News
SurveyMonkey’s CEO on Creating a Culture of Curiosity
- May 18, 2020
- Article
Create a Culture of Generosity and Communication in Your Family Business
By: Christina R. Wing and Rohit K. Gera
The phrase “family business” is made up of two very different words: “family,” which calls to mind warm, fuzzy feelings around love, joy, and support, and “business,” which is measured in money, profits, impact, and assets. We put the two words together, and often, use... View Details
Wing, Christina R., and Rohit K. Gera. "Create a Culture of Generosity and Communication in Your Family Business." Harvard Business Review (website) (May 18, 2020).
- 21 Feb 2013
- Working Paper Summaries
Developing the Guts of a GUT (Grand Unified Theory): Elite Commitment and Inclusive Growth
Keywords: by Lant Pritchett & Eric D. Werker
- 10 May 2012
- News
Culture Takes Over When the CEO Leaves the Room
- February 2008 (Revised September 2010)
- Case
Enterprise Culture in Chinese History: Zhang Jian and the Dasheng Cotton Mills
By: Elisabeth Koll
This case focuses on the legal and managerial evolution of limited-liability firms in China, using the example of the Dasheng cotton mills in Nantong near Shanghai. Dasheng, one of the earliest and most successful industrial enterprises in pre-war China, was founded by... View Details
Keywords: History; Law; Organizational Culture; Family Ownership; State Ownership; Corporate Governance; Financial Crisis; Business and Government Relations; Entrepreneurship; Change; Manufacturing Industry; Shanghai; China
Koll, Elisabeth. "Enterprise Culture in Chinese History: Zhang Jian and the Dasheng Cotton Mills." Harvard Business School Case 308-068, February 2008. (Revised September 2010.)
- 01 Nov 1999
- Research & Ideas
Companies, Cultures and the Transformation to the Transnational
businesses were often treated as a portfolio of investments rather than an integrated worldwide business. Such cultural influences were very evident in Lever Brothers and later Unilever, where the important... View Details
- 04 May 2021
- News
Workplace Diversity: Managers Must Build a Culture of Belonging
- March 2016
- Article
Where in the World are the Workers? Cultural Underrepresentation in I-O Research
By: Christopher G. Myers
Few would dispute that the nature of work, and the workers who perform it, has evolved considerably in the 70 years since the founding of the Society for Industrial and Organizational Psychology (SIOP) as the American Psychological Association's (APA's) Division 14,... View Details
Myers, Christopher G. "Where in the World are the Workers? Cultural Underrepresentation in I-O Research." Industrial and Organizational Psychology: Perspectives on Science and Practice 9, no. 1 (March 2016): 144–152.
- August 2021
- Article
Crowdsourcing Memories: Mixed Methods Research by Cultural Insiders-Epistemological Outsiders
By: Tarun Khanna, Karim R. Lakhani, Shubhangi Bhadada, Nabil Khan, Saba Kohli Davé, Rasim Alam and Meena Hewett
This paper examines the role that the two lead authors’ personal connections played in the research methodology and data collection for the Partition Stories Project—a mixed-methods approach to revisiting the much-studied historical trauma of the Partition of British... View Details
Keywords: Mixed Methods; Insider-outsiders; Myth Of Informed Objectivity; Hybrid Research; Oral Narratives; Research; Analysis; India
Khanna, Tarun, Karim R. Lakhani, Shubhangi Bhadada, Nabil Khan, Saba Kohli Davé, Rasim Alam, and Meena Hewett. "Crowdsourcing Memories: Mixed Methods Research by Cultural Insiders-Epistemological Outsiders." Academy of Management Perspectives 35, no. 3 (August 2021): 384–399.
- June 2019
- Case
The National Museum of African American History and Culture and Lonnie Bunch
By: Steven Rogers and Derrick Jackson
Lonnie Bunch creates the National Museum of African American History and Culture (NMAAHC) with only half the federal support given to the first 17 Smithsonian historical or zoological institutions. Bunch, to borrow from the African American experience of creating “a... View Details
Keywords: Museums; Fundraising; Arts; Buildings and Facilities; Ethnicity; Philanthropy and Charitable Giving; Strategy; Marketing; Success; Leadership; Entrepreneurship
Rogers, Steven, and Derrick Jackson. "The National Museum of African American History and Culture and Lonnie Bunch." Harvard Business School Case 319-104, June 2019.
- 24 Aug 2009
- Research & Ideas
SuperCorp: Values as Guidance System
What's good for General Motors may no longer be good for the country. In its place must arise a new model of the company, one that serves society as well as rewarding shareholders and employees, Kanter... View Details
Keywords: by Rosabeth Moss Kanter
- 01 Dec 2020
- News
Steady as She Goes
Courtesy Coles This was going to be the year everything got back to normal. Since Leah Weckert (MBA 2008) became the CFO at Australia’s Coles Group in 2018, the supermarket giant had announced a demerger—the largest in the country’s history—from corporate parent... View Details