Critical Performance Variables - Publications - Faculty & Research

30 Mar 2017
News

Negotiating Peace in Canada's Largest Rainforest

and understandings are critically important or it's extraordinarily difficult to get a consensual, not peaceful, complex agreement. Morrell: You and I talked previously regarding your style. And you said that you had a rule that when you... View Details

01 Mar 2011
News

Local Hero

was critical to the team’s economic well-being. “Our 2008 partnership with Comcast was as transformational as building the park,” stresses Baer. “The economics of major league sports have been ratcheted up to the point where even winning... View Details

Keywords: Deborah Blagg; Amusement, Gambling, and Recreation Industries; Arts, Entertainment

09 Jan 2020
News

Your Whole Self

leader where our presence and not scratching the itch ensures that we don't keep leading by our bad habits. And then the final principle of peace around loosening the grip, is really about ourselves against ourselves, and not letting that mean inner View Details

30 Nov 2017
News

Happy Meals (Are Here Again)

orders and have them delivered to their tables—a service often performed by managers. “Now when I see a customer talking to a manager, it’s a good thing,” says Karavites, smiling. Traditionally, the bank of cash registers that separates... View Details

Keywords: Dan Morrell; photographed by Saverio Truglia

01 Dec 2016
News

Alumni Books of 2016

epitome of the Aston Martin Grand Touring car. Comfortable for two, it has few frills and a high level of luxury and yet is capable of heart-stopping performance and superb handling on the racetrack. Candee examines in detail the history... View Details

26 Feb 2020
News

Phoenix Rising

COSCO in the Port of Piraeus. The port, which sits on the sapphire waters of the Saronic Gulf, has been a strategic asset since the 5th century BC. The investment will transform it into the biggest port in Europe and create critically... View Details

Keywords: Jen McFarland Flint

02 Oct 2015
News

The ‘F’ Word

own way, I’m trying to make up for the failures of the past. Amar Kumar (MBA 2010) SVP, Pearson Do more than deliver In our first semester at HBS we studied a case on relationship building—something about blue lines and red lines, and how it is View Details

Keywords: Walt Disney Studios

01 Sep 2022
News

Your Family, Your Work, Your Way

ultimately interviewing hundreds of parents in the corporate sector, as well as in medicine, the military, nonprofits, education, performing arts, academia, and in frontline service jobs. In 2016, Dowling used her findings to launch... View Details

Publications