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  • 07 Oct 2008
  • First Look

First Look: October 7, 2008

in their degree of revealed credit constraints. Specifically, we analyze how these Americans spend their income tax refunds, using transaction-level data from a stored-value card product. Cardholders may... View Details
Keywords: Martha Lagace
  • 11 Jul 2006
  • First Look

First Look: July 11, 2006

into online payments. PayPal, owned by eBay, has targeted online merchants outside eBay's auction community for its next wave of expansion. Google represents a potential threat to PayPal's "off eBay" strategy, as do incumbent View Details
Keywords: Sean Silverthorne
  • 16 Feb 2016
  • First Look

February 16, 2016

process within apps with a single touch and without needing to repeatedly enter credit card information, the billing address, or shipping address. On October 20, 2014, U.S. consumers could start using Apple... View Details
Keywords: Sean Silverthorne
  • 19 Jun 2007
  • First Look

First Look: June 19, 2007

On October 3, 2005, Washington Mutual acquired Providian Financial Corporation, the ninth-largest credit card issuer in the U.S., for $6.5 billion. At the time, Providian had approximately 10 million... View Details
Keywords: Martha Lagace
  • 28 Oct 2008
  • First Look

First Look: October 28, 2008

reviewing the company's marketing strategy for charge and credit cards in the United States. A variety of growth options exists for students to consider, including further penetration of existing markets and... View Details
Keywords: Martha Lagace
  • 11 Apr 2000
  • Research & Ideas

Financial Services 24/7

Juno Online Services in an effort to attract more clients, and it is banking on retaining customers by offering benefits such as discounts when using a Wingspanbank credit card at certain e-commerce sites.... View Details
Keywords: by Susan Young
  • 12 Nov 2024
  • HBS Case

Inside One Startup's Journey to Break Down Hiring (and Funding) Barriers

suggest matches with employers based on the nature of the crime, the amount of time since the conviction, and the nature of the job. For instance, “a low rating might be displayed for an individual convicted of credit View Details
Keywords: by Avery Forman; Employment
  • 10 Dec 2012
  • Research & Ideas

Why We Blab Our Intimate Secrets on Facebook

Before completing the personal survey, some participants took a test called "Phind the phishing emails," in which they viewed screen shots of email messages and identified them as "just spam" or "phishing"—the common cybercrime of masquerading as a trustworthy source... View Details
Keywords: by Carmen Nobel
  • 27 May 2020
  • Research & Ideas

What South Korea Teaches the World About Fighting COVID

Control and Prevention—using big data, such as cellular data, credit card usage information, and surveillance camera footage—traced the infected person’s steps to locate everyone that he or she had come into... View Details
Keywords: by Doug J. Chung; Health
  • 20 Jan 2015
  • First Look

First Look: January 20

attention to increase financial inclusion among individuals with historically no access to banking or financial services in countries around the world with large underserved populations. The effort included partnerships with governments and banks to issue MasterCard... View Details
Keywords: Sean Silverthorne
  • 24 Feb 2009
  • First Look

First Look: February 24, 2009

in the United States. Purchase this case: http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=709037 Consumer Payment Systems—United States Harvard Business School Case 909-006 In 2008, the U.S. consumer payments landscape was characterized by the ongoing... View Details
Keywords: Martha Lagace
  • 16 Apr 2007
  • Research & Ideas

Delivering the Digital Goods: iTunes vs. Peer-to-Peer

the costs of running the service, infrastructure, encoding, dealing with credit card companies, et cetera. Apple's profit comes from the sale of iPods and related products. It is no secret that a large... View Details
Keywords: by Sean Silverthorne; Music
  • 25 Oct 2016
  • First Look

October 25, 2016

major credit card company. Purchase this case: https://cb.hbsp.harvard.edu/cbmp/product/817015-PDF-ENG Harvard Business School Case 817-026 Collective Academy No abstract available. Purchase this case:... View Details
Keywords: Sean Silverthorne
  • 22 Jun 2021
  • Research & Ideas

The COVID-19 Mutiny: When Teams Leave and Take Their Clients

reasons, or sabbaticals to work on other projects. They shouldn’t have to change companies to meet their needs. Cross-sell to clients. Clients are less likely to follow, say, a financial adviser to NewCo if they already have mortgages, trusts, and View Details
Keywords: by Robin Abrahams, Boris Groysberg, and Steven L. Manchel
  • 08 Jun 2010
  • First Look

First Look: June 8

within three years it had four million active customers. This success prompted line-of-business managers to request that Jen and Doug include more functionality in the bank's mobile app that was specific to its businesses, such as credit... View Details
Keywords: Martha Lagace

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