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    Roberto Verganti

    Roberto Verganti is in the Technology and Operations Management Unit at Harvard Business School. He teaches Design Theory and Practice for the double degree program MS/MBA conducted jointly by the Harvard Business School and the... View Details

    Keywords: automotive; computer; consumer products; electronics; fashion; food; furniture; high technology; home appliances; industrial goods; pharmaceuticals; semiconductor; software; telecommunications; textiles
    • Program

    Leading and Building a Culture of Innovation

    and innovate again and again. This lab-style leadership program immerses you in every stage of the innovation process. You'll roll up your sleeves and experience first-hand what it really takes to build the culture and capabilities required to encourage collaborative... View Details
    • 22 Feb 2000
    • Research & Ideas

    The Mind of the Market: Extending the Frontiers of Marketing Thought

    type of ketchup or laundry detergent they prefer, a ZMET interview at the Mind of the Market lab of HBS offers a far more creative approach. Typically, the ZMET interview combines elements of neuroscience, art, linguistics and... View Details
    Keywords: by Martha Lagace
    • Web

    Actively Addressing Unconscious Bias in Recruiting - Recruiting

    below for more resources on how to tackle unconscious bias in your recruiting process and in the workplace. How to Reduce Personal Bias When Hiring The Most Creative Teams Have a Specific Type of Cultural... View Details
    • Program

    Growing as a Purposeful Leader

    work Increase employee engagement and commitment, and in turn generate new levels of contribution Uncover untapped creativity and innovation as employees strive to do their job better Expand your personal and professional network Extend... View Details
    • September 2007
    • Article

    Investigative Negotiation

    By: Deepak Malhotra and Max H. Bazerman
    This article includes a one-page preview that quickly summarizes the key ideas and provides an overview of how the concepts work in practice along with suggestions for further reading. Negotiators often fail to achieve results because they channel too much effort into... View Details
    Keywords: Knowledge Acquisition; Knowledge Use and Leverage; Negotiation Process; Negotiation Tactics; Motivation and Incentives; Perspective; Pharmaceutical Industry
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    • 02 Jan 2024
    • Research & Ideas

    10 Trends to Watch in 2024

    The lightning-fast ascent of generative AI isn’t the only sea change on the horizon for businesses in the new year. The global economy is in flux as war, climate change, trade issues, and infrastructure problems demand attention. Many companies continue to struggle to... View Details
    Keywords: by Rachel Layne
    • 05 Aug 2008
    • First Look

    First Look: August 5, 2008

    focuses on incentives, responsibilities, and structures, we adopt a process perspective and find that integration was achieved despite an incentive structure which did not support it. By drawing a distinction between the incentive... View Details
    Keywords: Martha Lagace
    • 19 Apr 2011
    • First Look

    First Look: April 19

    the right questions. The challenge lies in being able to step back, reflect, and ask the key questions that are critical to your performance and your organization's effectiveness. In What to Ask the Person in the Mirror, HBS professor and business leader Robert Kaplan... View Details
    Keywords: Sean Silverthorne
    • August 2011 (Revised November 2012)
    • Case

    Danielle Marcoux at AdNet2Win Technologies

    By: Anthony J. Mayo and Joshua D. Margolis
    Danielle Marcoux, Director of Web Design at AdNet2Win Technologies, must decide how best to confront Charles Davide, the Chief Technology Officer and leader of the design team charged with overseeing a major upgrade of the company's proprietary customer loyalty... View Details
    Keywords: Management Style; Management Teams; Interpersonal Communication; Creativity; Status and Position; Web Services Industry
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    • 04 Nov 2008
    • First Look

    First Look: November 4, 2008

    (September 2008): 527-539 Abstract The legal system is a domain of potential relevance for psychologists, whether in the capacity of expert witness or citizen juror. In this article, the authors apply a psychological framework to legal debate surrounding the impact of... View Details
    Keywords: Martha Lagace
    • Web

    Insights & Advice Blog

    Recruiting Process for Candidates with Diverse Abilities Becca Carnahan 16 Sep 2024 | All Industries All Locations Diversity, Inclusion, & Belonging Recruiting Advice We asked four HBS alumni with diverse abilities—physical and mental,... View Details
    • 09 Jan 2024
    • In Practice

    Harnessing AI: What Businesses Need to Know in ChatGPT’s Second Year

    contexts demonstrated that generative AI has the potential to enhance productivity (speed and efficiency of task completion), quality (precision in execution), and creativity (albeit with limitations). Notably, the simulation of synthetic... View Details
    Keywords: by Rachel Layne; Information Technology
    • 26 Apr 2023
    • In Practice

    Is AI Coming for Your Job?

    irrelevant construct when considering how to harness generative AI’s capabilities. Processes ranging from negotiating contracts with vendors to developing marketing messages will be redesigned from the ground up in order to exploit the... View Details
    Keywords: by Kristen Senz; Technology
    • 28 Jul 2015
    • Blog Post

    Recruiting in the U.S. for International Students: 101

    looking for a job during eight out of the nine months of the first academic year was not particularly pleasant or stress-free. Nevertheless, my recruiting process was exactly what I needed (pain and all) to discover myself and land the... View Details
    Keywords: All Industries
    • 26 Nov 2013
    • First Look

    First Look: November 26

    concerning whether patents are a creative or a destructive influence on the process of technological development. In this paper I examine the basic patent tradeoff between incentives and monopoly distortions... View Details
    Keywords: Sean Silverthorne
    • 28 May 2013
    • First Look

    First Look: May 28

    learn the unvarnished truth from relevant stakeholders about how the design and behavior of the organization is misaligned with its goals and strategy. The Strategic Fitness Process (SFP) was designed to enable leaders to overcome... View Details
    Keywords: Sean Silverthorne
    • 05 Sep 2012
    • First Look

    First Look: September 5

    all its emphasis on data and number crunching, conventional strategic planning is not actually scientific. It lacks the hypothesis generation and testing that's at the heart of the scientific method. To produce novel and successful strategies, teams need to adopt a... View Details
    Keywords: Sean Silverthorne
    • 22 Jan 2019
    • First Look

    New Research and Ideas, January 22, 2019

    2019 New York: PublicAffairs Creative Construction: The DNA of Sustained Innovation By: Pisano, Gary P. Abstract— Creative Construction tackles the myth that larger enterprises are inherently incapable of... View Details
    Keywords: Dina Gerdeman
    • Fall 2020
    • Article

    Christo and Jeanne‐Claude: The Negotiation of Art and Vice Versa

    By: Michael A. Wheeler
    Over the past two decades the Program on Negotiation at Harvard Law School (PON) has named thirteen people as Great Negotiators. The project, directed by my colleague Jim Sebenius, has given us the opportunity to commend our honorees’ outstanding work and to learn from... View Details
    Keywords: Art; Negotiation; Arts
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