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  • All HBS Web  (1,318)
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  • 22 Oct 2007
  • Research & Ideas

Bringing ‘Lean’ Principles to Service Industries

method, under the guidance of a teacher, at the lowest possible level in the organization. Wipro Gains Efficiency In the paper, Staats and Upton describe how Wipro first launched its lean initiative in 2004 with a core team of managers. The small group View Details
Keywords: by Julia Hanna; Computer
  • 20 Dec 2010
  • Research & Ideas

Panama Canal: Troubled History, Astounding Turnaround

measuring up to 965' x 106'. The new locks will measure 1,400' × 180' × 60' and be capable of accommodating ships up to 1,315' × 176'. This is big enough to accommodate Nimitz-class aircraft carriers and most cargo ships short of a supertanker. Q: Have you ever View Details
Keywords: by Sarah Jane Gilbert; Transportation
  • 08 Aug 2017
  • First Look

First Look at Research and Ideas, August 8, 2017

diverse hospitals across the United States. A trained interviewer scored the managers' interview responses based on management practices that ranged from most reactive (lowest scores) to most proactive (highest scores). We established instrument validity by conducting... View Details
Keywords: Sean Silverthorne
  • 11 Aug 2003
  • Research & Ideas

Why Budgeting Kills Your Company

that didn't take any time at all," says William J. Bruns Jr., Henry R. Byers Professor of Business Administration, Emeritus, at Harvard Business School and a visiting professor at Northeastern University. After each unit's sales and... View Details
Keywords: by Loren Gary
  • 15 Jun 2009
  • Research & Ideas

GM: What Went Wrong and What’s Next

declared bankruptcy on June 1, 2009. “All stakeholders must work together to make GM's bankruptcy filing a comma rather than a period in the storied history of this American corporate icon." -Daniel Heller Its future appears... View Details
Keywords: by Staff; Auto
  • 17 Apr 2012
  • First Look

First Look: April 17

responsibility for securing these materials.   Working PapersPayout Taxes and the Allocation of Investment Authors:Bo Becker, Marcus Jacob, and Martin Jacob Abstract When corporate payout is taxed, internal equity (retained earnings) is... View Details
Keywords: Carmen Nobel
  • 11 Mar 2001
  • Research & Ideas

Merchants to Multinationals: British Trading Companies in the Nineteenth and Twentieth Centuries

In this excerpt taken from the chapter entitled "From Trade to Investment," HBS visiting professor Geoffrey Jones traces the transition of the British trading companies from purely trading companies in the 1870s to... View Details
Keywords: by Geoffrey Jones
  • 22 Mar 2016
  • First Look

March 22, 2016

in on-campus encounters, at managerial conferences, and at crossover workshops; conducting site visits and practitioner interviews; working as a practitioner; and developing a practitioner advisory team. I... View Details
Keywords: Sean Silverthorne
  • 21 May 2012
  • Research & Ideas

OSHA Inspections: Protecting Employees or Killing Jobs?

sites in order to evaluate whether the program is effective." Or as Levine puts it: "It's costly to learn, but it's more costly to be ignorant." To Read More: If you'd like to read the researchers' article in Science, "Randomized... View Details
Keywords: by Michael Blanding
  • 17 Jun 2017
  • Research & Ideas

Amazon, Whole Foods Deal a Big Win for Consumers

Source: 400tmax Editor's Note. Online retailing behemoth Amazon announced June 16 that it would acquire upscale grocery chain Whole Foods Market in a deal valued at more than $13 billion. Though the company has dabbled with the idea of a brick-and-mortar footprint in... View Details
Keywords: by Jose Alvarez and Len Schlesinger; Retail
  • 03 Jan 2011
  • Research & Ideas

Most Popular Articles of 2010

companies they fund. Do Friends Influence Purchases in a Social Network? If friends influence the purchases of a user in a social network, it could potentially be a significant source of revenue for sites such as Facebook and their View Details
Keywords: by Staff
  • 09 Dec 2013
  • Research & Ideas

Cultural Disharmony Undermines Workplace Creativity

own assumptions of other cultures—for example, by keeping a cultural journal in which they record their thoughts and observations. In the workplace, managers can create cultural "awareness moments," as HBS Associate Professor Tsedal Neely suggests, by setting up View Details
Keywords: by Michael Blanding
  • 23 Jan 2013
  • Research & Ideas

Three-Dimensional Strategy: Winning the Multisided Platform

and sellers to populate it," Hagiu notes. "On the other hand, if you operate as a reseller, you don't have the chicken-and-egg problem of populating a site with buyers and sellers. You just obtain the product and resell it." Sometimes a... View Details
Keywords: by Julia Hanna
  • 04 Dec 2012
  • First Look

First Look: December 4

http://www.people.hbs.edu/jsebenius/articles_scans/12_IS_NuclearDealWithIran.pdf Punctuated Generosity: Events, Communities, and Corporate Philanthropy Authors:Andras Tilcsik and Christopher Marquis Publication:Administrative Science... View Details
Keywords: Carmen Nobel
  • 20 Sep 2011
  • First Look

First Look: September 20

place. The leading players in these clusters are multilocation firms that organize and integrate knowledge across sites worldwide. Strong internal links across locations allow these firms to leverage knowledge for competitive advantage... View Details
Keywords: Sean Silverthorne
  • 01 May 2019
  • What Do You Think?

What Should the Leadership of YouTube Do?

2014, facing the task of bolstering the Company’s growth and financial performance. Two years earlier she had come up with the controversial insight that a more profitable business model for YouTube should be based not on the number of eyeballs View Details
Keywords: by James Heskett; Entertainment & Recreation; Media & Broadcasting
  • 02 Apr 2007
  • Lessons from the Classroom

Making the Move to General Manager

think and improving their business judgment is what GMP is really all about, says Esty. For faculty it's exciting, he said, because the teaching imperative mirrors the participants' experiences because faculty teach outside their own area of expertise. Esty, for... View Details
Keywords: by Martha Lagace
  • 05 Nov 2021
  • Op-Ed

Is the Business World Finally Ready for the Wisdom of Shibusawa?

this extraordinary transformation, beginning at age 13 when Commodore Perry of the US Navy turned up in Tokyo Bay demanding that Japan open itself to trade—on foreigner’s terms. Shibusawa was more changemaker than observer. Inspired by the joint stock company model he... View Details
Keywords: by Geoffrey Jones and Rei Morimoto; Financial Services; Retail
  • 09 Jan 2006
  • Research & Ideas

When Benchmarks Don’t Work

in strategic job families to the business unit strategy?1 Of course not. One corporation in a Hackett database might report that it spends 0.2 percent of revenue on employee competency development, whereas your company spends 1.0 percent... View Details
Keywords: by Robert S. Kaplan; Service
  • 23 Nov 2020
  • Research & Ideas

COVID Was Supposed to Increase Bankruptcies. Instead, They've Gone Down.

used by consumers and small businesses to discharge debts; Chapter 11, used for reorganization generally by larger corporations to pay creditors over time; and Chapter 13, which allows the filer to keep property and repay debts over three... View Details
Keywords: by Rachel Layne
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