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Show Results For
- All HBS Web
(1,263)
- People (6)
- News (278)
- Research (738)
- Events (1)
- Multimedia (6)
- Faculty Publications (179)
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- 01 Apr 1997
- News
Manager's Notebook
one time, consumers readily shared personal information. Recently, however, many customers have begun to bristle when asked personal questions. They wonder: Who else is privy to this information? What's in it for me? In their 1996 working... View Details
Keywords: Judith Ross
- 20 Mar 2019
- News
Reimagining Capitalism in a World on Fire
might increase costs by 3–4 percent of world GDP, but the costs of inaction are far greater. She noted that, according to the 2018 Fourth National Climate Assessment, climate change could cost the US 10 percent of its GDP by the end of the century. Henderson emphasized... View Details
- 29 Jan 2021
- News
Holding Business to Account
sustainability.” The power of the mission-driven shareholder was on full display recently, when Boston Common took a prominent role in years-long efforts to rebrand the Washington, DC–area football franchise. For many Native Americans,... View Details
- 01 Oct 2002
- News
What's Cookin'
Diego–based chain of more than ninety buffet-style restaurants serving fresh salads, soups, pastas, and breads, CEO Michael Mack has implemented a flexible system that allows hourly employees to change their schedule with as little as one day's notice — a View Details
Keywords: Hanna, Julia
- 01 Dec 2016
- News
Alumni Books of 2016
and extraordinarily detailed maps. Leading YOU: The Power of Self-Leadership to Build your Executive Brand and Drive Career Success by Brenda Bence (MBA 1991) (Global Insight Communications, LLC) The most important driver of overall... View Details
- 27 Nov 2013
- News
No Bologna, Please
public in 1991. In 1993, the pair acquired St. Louis Bread Company, a 19-store chain of eat-in cafés based in St. Louis, Missouri, serving freshly baked artisanal bread, sandwiches, soups, and salads. By this point, Au Bon Pain had 250 stores. But Shaich saw a... View Details
- 01 Dec 2019
- News
Capitalizing the Corner Shop
sure signs of stability, and Lidya’s in-house, Portugal-based engineering team developed an algorithm that can quickly assess more than 100 data points. “We don’t do consumer loans. We’re not the best for long-term asset financing. We’re... View Details
Keywords: Dan Morrell
- 01 Jun 2008
- News
Understanding the Digital Frontier
LI AND BERNOFF: Executives can’t afford to turn their backs on social networking. Nothing gives CEOs and marketers instant heartburn more than seeing their hard-won brand equity hijacked by forces beyond their control — too often by bloggers, online View Details
- 01 Dec 2008
- News
Back to the Future
Regarding a proper role for government, Reinhardt believes that a fuel tax would make the externalities involved and the cost of driving directly visible, with consumers demanding more fuel-efficient cars as a result. As for the new... View Details
- 01 Jun 2004
- News
Books
documents the development of scholarship devoted to marketing, consumer behavior, and industrial psychology, academic disciplines that have helped to spread American-style capitalism into every corner of the globe. — Deborah E. Blagg... View Details
- 01 Dec 2020
- News
Two Truths and a Lie About 5G
in developing countries where laying fiber just doesn’t make sense, although there are real questions about cost and sustainability. Apart from the hard-core mobile gamers, though, what will the average consumer do with all this speed?... View Details
Keywords: Jen McFarland Flint
- 01 Dec 2005
- News
Buy the Book
as a sublime integration of operations and marketing,” says Deighton, who taught the case to MBAs for the first time this fall in the elective course Consumer Marketing. “Patterson understands that if you want shelf space you need to... View Details
- 19 Jan 2017
- News
Finding Purpose in Profit
Photos by Scott Clark Kim Riether Coupounas (MBA/MPA 1995) has an easy laugh. It erupts when the opera-trained singer and accomplished martial artist is asked whether hitting a high C helps power her fist through a stack of boards. “I... View Details
- 01 Mar 2012
- News
Alumni Book Briefs
Explosion of Capitalism Abroad Will Change Business Everywhere by Christopher Meyer (MBA 1974) with Julia Kirby (Harvard Business Review Press) The advanced economies that in 2000 consumed 75 percent of the world’s output will View Details
- 01 Sep 2020
- News
Giving Amazon the Boot
When the coronavirus pandemic led many brick-and-mortar retailers to close their doors, consumers turned to online shopping in record numbers—US ecommerce sales rose by 31.8 percent between the first and second quarter of 2020 to $211.5... View Details
- 01 Mar 2023
- News
Is AI OK?
willing to pay more for the latter. Unfortunately, by purposefully ignoring real differences in what consumers were willing to pay for Black-owned rentals and basing its calculations on data from predominantly white-owned properties, the... View Details
- 01 Jun 1997
- News
Competition and Strategy Unit at HBS Sets Pace In Its Field
The following article is the tenth in a series on the activities and research taking place in each academic unit at HBS. The powerful ideas that come under the umbrella of the School's Competition and Strategy (C&S) unit are making an... View Details
Keywords: Susan Young
- 01 Jun 1999
- News
Where Main Street Meets Wall Street
inherent in online trading. "The online consumer can execute a trade for up to 90 percent less than a traditional broker's fee," Light points out. "Consequently, the intermediaries in the financial services industry-the brokers-are really... View Details
Keywords: Garry Emmons
- 06 Dec 2021
- News
What's the Word?
crumbles them once and for all. “Is it good if the power is being shifted to larger players like Google and Facebook which have first-party data? That remains a big question.” “Is it good if the power is... View Details
- 01 Jun 2020
- News
Unleashed
reflection itself can be empowering. Most people—even the most senior leaders—can feel, at times, as if culture is something they have to endure, not something that’s within their power to change. They couldn’t be more wrong. As a... View Details
Keywords: Jen McFarland Flint