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  • All HBS Web  (297)
    • News  (49)
    • Research  (211)
    • Events  (2)
  • Faculty Publications  (62)

Show Results For

  • All HBS Web  (297)
    • News  (49)
    • Research  (211)
    • Events  (2)
  • Faculty Publications  (62)
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  • 19 Jan 2022
  • In Practice

7 Trends to Watch in 2022

even more importantly, NFTs have already proven that they can bootstrap communities of consumers and capture the public’s imagination in a way that cryptocurrency mostly hasn’t. The demand for NFTs is already driving innovation to make... View Details
Keywords: by HBS News
  • 13 Dec 2006
  • Research & Ideas

Improving Public Health for the Poor

open competition. If it makes economic sense to deliver healthcare to someone who's poor, then people will compete to do that. If it's commercially viable, you actually address what today under the definition of healthcare as a public good View Details
Keywords: by Martha Lagace; Health
  • 23 Dec 2002
  • Research & Ideas

Partnering and the Balanced Scorecard

purchased gasoline on the basis of price alone. About 60 percent of consumers would be willing to pay a premium price if offered a superior buying experience, including immediate access to a gasoline pump, a convenient and rapid View Details
Keywords: by Robert S. Kaplan & David P. Norton
  • 21 Nov 2012
  • Research & Ideas

What Health Care Managers Need to Know--and How to Teach Them

Global health care is entering its most challenging era, with increasing demand for services from consumers newly arrived in the middle class, under-served people, and rapidly aging populations, all the while dealing with the need to... View Details
Keywords: by Paul Guttry; Health; Education
  • 21 Nov 2017
  • First Look

First Look at New Research and Ideas, November 21, 2017

forthcoming Quantitative Marketing and Economics Aggregation of Consumer Ratings: An Application to Yelp.com By: Dai, Weijia, Ginger Jin, Jungmin Lee, and Michael Luca Abstract—Because consumer reviews... View Details
Keywords: Sean Silverthorne
  • 03 Mar 2008
  • First Look

First Look: March 4, 2008

of the recommended measures and sent the bill to the Governor for his signature. The life insurance industry objected, however, claiming that some of the new rules would reduce consumer choice and unnecessarily lower returns on company... View Details
Keywords: Martha Lagace
  • 18 Apr 2017
  • First Look

First Look at New Ideas, April 18

Purchase this case: https://cb.hbsp.harvard.edu/cbmp/product/817064-PDF-ENG Harvard Business School Case 217-021 Bayer AG: Bidding to Win Merck's OTC Business Shortly after submitting their best and final offer to acquire Merck's Consumer... View Details
Keywords: by Sean Silverthorne
  • 21 Apr 2015
  • First Look

First Look: April 21

https://hbr.org/2015/03/starbucks-race-together-campaign-and-the-upside-of-ceo-activism April 2015 Strong Brands, Strong Relationships Framing the Game: How Brands' Relationships with Their Competitors Affect Consumer Preference By:... View Details
Keywords: Carmen Nobel & Sean Silverthorne
  • 21 Oct 2014
  • First Look

First Look: October 21

& Course Materials Harvard Business School Case 915-001 Pivots and Incentives at LevelUp LevelUp's mobile payments service lets users scan a smartphone barcode rather than swipe a credit card. Will View Details
Keywords: Sean Silverthorne
  • 19 Jun 2012
  • First Look

First Look: June 19

understand and capitalize on the needs of health care businesses. With the recent passage of health care reform adding to the pressures already squeezing the health care industry-including new payment models requiring significant... View Details
Keywords: Sean Silverthorne
  • 29 May 2006
  • What Do You Think?

How Important Is the “Service Sector Effect” on Productivity?

Summing Up Do increases in social sector productivity, which seem to prevail at least in the U.S., benefit consumers at the expense of workers? Or is the scale weighted in favor of the latter who may benefit two ways, in terms of both an... View Details
Keywords: by James Heskett; Service
  • 06 Dec 2011
  • First Look

First Look: Dec. 6

results of additional tests are consistent with the risk of expropriation being a barrier to information disclosure about firm performance. In contrast, we find no evidence that disclosure of government payments is related to proprietary... View Details
Keywords: Sean Silverthorne
  • 26 Oct 2017
  • Research Event

In an Era of 'Fake News,' What is the Future of Advertising and Publishing?

tracking our activities on the internet. Ads, Eich pointed out, can be blocked, but tracking is difficult to block. To decouple purchases and website subscriptions from credit card companies and user profiles, he envisions a browser with a built-in untraceable... View Details
Keywords: by Jen Deaderick; Media & Broadcasting; Journalism & News
  • 05 Aug 2002
  • Research & Ideas

Five questions for Regina E. Herzlinger

the sick. The resulting competition for consumers with differentiated products will control costs by increasing quality of care—e.g., integrated teams for congestive heart failure have reduced costs by $8,000 per year per enrollee. This... View Details
Keywords: by Martha Lagace
  • 27 Jun 2005
  • Research & Ideas

The Potential Downside of Win-Win

FTC argued that the $60 million payment was not intended for the five products, but rather to keep Upsher-Smith's generic product out of the market. In court, the firms' lawyers argued that the value created by the deal was beneficial to... View Details
Keywords: by Max H. Bazerman
  • 06 Jul 2015
  • Research & Ideas

Money and Quotas Motivate the Sales Force Best

Reciprocity: Insights from a Field Experiment, released in May. The pair used a consumer durable goods business in India as a real-world laboratory for the research. "Running this kind of experiment is not the easiest thing in the world... View Details
Keywords: by Roberta Holland; Retail
  • 20 Jan 2015
  • First Look

First Look: January 20

method can serve as the foundation for new bundled payment reimbursement approaches. Publisher's link: http://search.proquest.com.ezp-prod1.hul.harvard.edu/docview/1634452215/fulltextPDF/4F2F96135E4D4D7CPQ/6?accountid=11311 January 2015... View Details
Keywords: Sean Silverthorne
  • 27 Dec 2010
  • Research & Ideas

HBS Faculty on 2010’s Biggest Business Developments

innovations, or selling services—to step up and lead without a hierarchy. Consumer marketing companies are lining up to use these networks to reach their tailored demographics with highly personalized messages. Already they are... View Details
Keywords: by Staff
  • 03 Feb 2009
  • First Look

First Look: February 3, 2009

would intrude ever more deeply and more precisely into consumer lives than broadcast media had been able to. Instead, the transformation is unfolding on a model of consumer empowerment, in which View Details
Keywords: Martha Lagace
  • 10 Jan 2017
  • First Look

First Look at New Research: January 10, 2017

List: Ratings Pioneer Turns 20 In 1995, before people “googled” or “yelped,” Angela Hicks (HBS, 2000) was establishing her Angie’s List as a pioneer in the accumulation and dissemination of consumer rating information. Hicks focused on... View Details
Keywords: Sean Silverthorne
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