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  • All HBS Web  (6,540)
    • People  (20)
    • News  (1,260)
    • Research  (4,379)
    • Events  (41)
    • Multimedia  (74)
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  • May 1992 (Revised May 1996)
  • Teaching Note

AT&T Consumer Products, Teaching Note

By: Joseph L. Badaracco Jr.
Teaching Note for (9-392-108). View Details
Keywords: Asia; Mexico
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Badaracco, Joseph L., Jr. "AT&T Consumer Products, Teaching Note." Harvard Business School Teaching Note 392-154, May 1992. (Revised May 1996.)
  • 17 Jun 2017
  • Research & Ideas

Amazon, Whole Foods Deal a Big Win for Consumers

Source: 400tmax Editor's Note. Online retailing behemoth Amazon announced June 16 that it would acquire upscale grocery chain Whole Foods Market in a deal valued at more than $13 billion. Though the company has dabbled with the idea of a brick-and-mortar footprint in... View Details
Keywords: by Jose Alvarez and Len Schlesinger; Retail
  • 05 Jul 2006
  • Working Paper Summaries

Measuring Consumer and Competitive Impact with Elasticity Decompositions

Keywords: by Thomas J. Steenburgh; Advertising
  • June 2017
  • Supplement

23andMe: Genetic Testing for Consumers (C)

By: John A. Quelch, Irene Lu and Emily Boudreau
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Quelch, John A., Irene Lu, and Emily Boudreau. "23andMe: Genetic Testing for Consumers (C)." Harvard Business School Supplement 517-129, June 2017.
  • March 1987 (Revised November 1990)
  • Supplement

Toshiba Consumer Products (UK) Ltd. (B)

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McCormick, Janice, and Daniel M G Raff. "Toshiba Consumer Products (UK) Ltd. (B)." Harvard Business School Supplement 487-073, March 1987. (Revised November 1990.)
  • 18 Feb 2025
  • News

The Consumer Psychology of Adopting AI

  • 30 Sep 2019
  • News

Consumer instant gratification can prove risky

  • 24 Jun 2016
  • News

Health insurance mergers put consumers last

  • 20 Apr 2017
  • News

Making Health Insurance That Consumers Actually Like

  • 09 Mar 2020
  • News

Warring Algorithms Could Be Driving Up Consumer Prices

  • December 1989
  • Article

Situational Ethnicity and Consumer Behavior

By: D. M. Stayman and Rohit Deshpandé
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Deshpandé, Rohit, and D. M. Stayman. "Situational Ethnicity and Consumer Behavior." Journal of Consumer Research 16, no. 3 (December 1989): 361–371.
  • June 2015
  • Teaching Note

Carolinas HealthCare System: Consumer Analytics

By: John A. Quelch
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Quelch, John A. "Carolinas HealthCare System: Consumer Analytics." Harvard Business School Teaching Note 515-111, June 2015.
  • 1981
  • Chapter

Consumer Satisfaction with Professional Services

By: J. Quelch and S. Ash
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Quelch, J., and S. Ash. "Consumer Satisfaction with Professional Services." In Marketing of Services, edited by W. R. George and J. H. Donnelly, 82–85. Chicago: American Marketing Association, 1981.
  • 07 Apr 2009
  • News

Will consumers determine iTunes prices?

  • November 2007
  • Article

Measuring Consumer and Competitive Impact with Elasticity Decompositions

Marketing investments are designed to change consumer behavior in ways that help goods compete in the marketplace. Previous research has focused on using elasticity decompositions to measure how these investments affect either consumer decision making or competing... View Details
Keywords: Decision Choices and Conditions; Investment Return; Marketing Strategy; Consumer Behavior; Measurement and Metrics; Mathematical Methods; Competitive Advantage
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Steenburgh, Thomas J. "Measuring Consumer and Competitive Impact with Elasticity Decompositions." Journal of Marketing Research (JMR) 44, no. 4 (November 2007): 636–646.
  • 12 Nov 2015
  • Research & Ideas

Can Consumers be Trusted with Their Own Health Care?

Consumers today have more control than ever over the way they choose goods and services—from browsing freely at grocery stores to managing their own financial assets. Perhaps consumers should also have a... View Details
Keywords: by Dina Gerdeman; Health
  • 25 Mar 2018
  • News

When consumer packaged goods start acting like software

  • December 2006 (Revised August 2009)
  • Case

Disney Consumer Products: Marketing Nutrition to Children

By: David E. Bell and Laura Winig
In an effort to capture market share in the children's foods category, Disney Consumer Products (DCP) debuted a broad line of "better for you" foods, ranging from fresh fruits and vegetables to frozen meals, through a partnership with Kroger supermarkets. In answer to... View Details
Keywords: Age; Nutrition; Brands and Branding; Corporate Social Responsibility and Impact; Partners and Partnerships; Social Issues; Consumer Products Industry; Consumer Products Industry
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Bell, David E., and Laura Winig. "Disney Consumer Products: Marketing Nutrition to Children." Harvard Business School Case 507-006, December 2006. (Revised August 2009.)
  • October 2008 (Revised September 2009)
  • Case

Consumer Lending in Japan: Citi CFJ (A)

By: J. Gunnar Trumbull and Akiko Kanno
Despite a tradition of high household savings, Japan has supported a dynamic and technically sophisticated consumer-lending sector. The high profitability of the sector has periodically attracted interest from domestic banks as well as international investors. Most... View Details
Keywords: Mergers and Acquisitions; Financing and Loans; Foreign Direct Investment; Personal Finance; Courts and Trials; Business and Government Relations; Banking Industry; Japan
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Trumbull, J. Gunnar, and Akiko Kanno. "Consumer Lending in Japan: Citi CFJ (A)." Harvard Business School Case 709-017, October 2008. (Revised September 2009.)
  • 2007
  • Working Paper

Digital Interactivity: Unanticipated Consequences for Markets, Marketing, and Consumers

By: John A. Deighton and Leora Kornfeld
The digital interactive transformation in marketing is not unfolding, as many thought it would, on the model of direct marketing. That model anticipated that digital media using rich profiling data would intrude marketing messaging more deeply and more precisely into... View Details
Keywords: Communication Intention and Meaning; Interactive Communication; Marketing Communications; Consumer Behavior; Social and Collaborative Networks; Internet and the Web
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Deighton, John A., and Leora Kornfeld. "Digital Interactivity: Unanticipated Consequences for Markets, Marketing, and Consumers." Harvard Business School Working Paper, No. 08-017, September 2007.
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