Publications

1968
Book

Computer Models for Business Case Analysis

By: David Hawkins and Brandt R. Allen

Keywords: Information Technology; Theory

August 1987
Teaching Note

Bowater Computer Forms, Inc., Teaching Note

By: Francis Aguilar

Web

HBS Grid (Computing Environment) Training - Research Computing Services

Training HBS Grid (Computing Environment) Training 1ms HBSGrid Compute Cluster Training Slide deck Using GPUs on the HBSGrid Cluster Slide deck Brown Bags and Lunch & Learns Amping Up Your Research with the (Compute) Grid How much RAM?... View Details

April 1993 (Revised December 2001)
Case

General Dynamics and Computer Sciences Corporation: Outsourcing the IS Function (B)

By: F. Warren McFarlan and Katherine Seger

Designed to look at outsourcing from the perspective of a major computer services company trying to get into the business. View Details

Keywords: Communication Technology; Business Startups; Business Plan; Business Strategy; Job Cuts and Outsourcing; Financial Management; Management Teams; Communication Strategy; Organizational Design; Product Design; Accounting; Activity Based Costing and Management; Computer Industry; Computer Industry

October 2002 (Revised April 2007)
Case

Dell Computers (A): Field Service for Corporate Clients

By: Frances X. Frei, Amy C. Edmondson and Corey B. Hajim

Explores the highly successful PC and low-end server manufacturer's entry into the large-scale server market in the United States. A key difference of this new market is the intense service element required to support the larger hardware. Specifically, the industry... View Details

Keywords: Information Infrastructure; Customer Relationship Management; Job Cuts and Outsourcing; Service Operations; Business or Company Management; Emerging Markets; Problems and Challenges; Service Delivery; Computer Industry; United States

December 1987 (Revised January 1988)
Background Note

Managing Information Technology: Telecommunications and Computer Networks

By: Lynda M. Applegate

Keywords: Information Technology; Management; Information Infrastructure

August 1984
Supplement

Glossary of Technical Terms for Personal Computers

By: John A. Quelch

Web

Database Best Practices - Research Computing Services

Data Practices Database Best Practices 8ms Please consider the following before you start building your MariaDB database. What are your goals for the database? Keep in mind for what purposes your database will be used. Once built, will the database be static or will... View Details

February 2008 (Revised August 2008)
Case

Quanta Computer and the One Laptop Per Child Initiative

By: Willy Shih, Chintay Shih and Jyun-Chen Wang

When Quanta Computer, Inc., the world's largest manufacturer of laptop computers, first joined the One Laptop Per Child (OLPC) initiative, it faced a challenge trying to balance the cost objectives of a laptop computer targeted at children of the developing world with... View Details

Keywords: For-Profit Firms; Disruptive Innovation; Demand and Consumers; Supply Chain; Partners and Partnerships; Nonprofit Organizations; Hardware

November 1990 (Revised November 1991)
Supplement

Apple Computer (C1): Reorganizing the Human Resource Function

Provides a follow-up to the (C) case. A new organization chosen for the human resource (HR) function is described. Students must compare the design chosen by Apple's HR managers with the one they chose. View Details

Keywords: Organizational Design; Human Resources; Computer Industry; Computer Industry

07 Jul 2023
News

Has the Computer Chip Glut Reached Its Peak?

19 Nov 2021
News

Ford Has a DIY Plan for Computer Chips

Web

Responsibilities and Acceptable Use - Research Computing Services

Usage and Policies Responsibilities and Acceptable Use 3ms The HBS research computing environment, composed of a number of servers and services, is a large, shared resource that is often at significant capacity and stores confidential and... View Details

February 1999 (Revised February 2003)
Teaching Note

Product Development at Dell Computer Corporation TN

By: Stefan H. Thomke and Ashok Nimgade

Teaching Note for (9-699-010). View Details

Keywords: Computer Industry

March 1995 (Revised February 1997)
Case

Apple Computer (A)(Abridged): Corporate Strategy and Culture

By: Michael Beer and Gregory C. Rogers

Provides an overview of the company's history, industry, competitive position, strategy, and organization. Analyzes the culture and morale at Apple. Written at a time when the company faces a very compelling threat to their business, and when morale within the company... View Details

Keywords: Organizational Design; Competitive Strategy; Corporate Strategy; Organizational Culture; Computer Industry