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  • All HBS Web  (1,920)
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  • All HBS Web  (1,920)
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    • News  (561)
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    • Events  (12)
    • Multimedia  (6)
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  • June 2019 (Revised February 2020)
  • Case

Eric Hawkins Leading Agile Teams @ Digitally-Born AppFolio (A)

By: Tsedal Neeley, Paul Leonardi and Michael Norris
Eric Hawkins, director of engineering at AppFolio—a digital technology firm that offered cloud-based business software to small and medium sized companies—was shocked by an unusual request from his senior leadership team. Could Hawkins and one of his agile teams build... View Details
Keywords: Values; Agile; Vision; Corporate Culture; Leadership; Values and Beliefs; Organizational Culture; Decision Choices and Conditions; Digital Transformation; Technology Industry; United States; California
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Neeley, Tsedal, Paul Leonardi, and Michael Norris. "Eric Hawkins Leading Agile Teams @ Digitally-Born AppFolio (A)." Harvard Business School Case 419-066, June 2019. (Revised February 2020.)
  • Web

Doctoral Students | Information Technology

and technology products that support your research. Case Template Library Resources Polling Research Computing Services Research Information System (RIS), VPN access may be required Collaboration Tools to... View Details
  • April 2020 (Revised October 2021)
  • Case

SpaceX, Economies of Scale, and a Revolution in Space Access

By: Matthew C. Weinzierl, Kylie Lucas and Mehak Sarang
From the time he transformed the world of online banking, Elon Musk established himself as a bold innovator. After selling X.com to PayPal in 2002, he founded a series of revolutionary start-ups, starting with Space Exploration Technologies (SpaceX). Hoping to "make... View Details
Keywords: Space Tech; Space Access; Vision; Economies Of Scale; Technological Innovation; Emerging Markets; Commercialization; Finance; Aerospace Industry
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Weinzierl, Matthew C., Kylie Lucas, and Mehak Sarang. "SpaceX, Economies of Scale, and a Revolution in Space Access." Harvard Business School Case 720-027, April 2020. (Revised October 2021.)
  • 08 Apr 2015
  • What Do You Think?

Are Technology Companies Ripe for Disruption?

Summing Up What's the Downside to Disruption in High Tech? This month's column gave many readers an opportunity to join my rant about the need for disruption to combat the increasing inscrutability and waste of technological innovations... View Details
Keywords: by James Heskett; Computer; Computer
  • June 2003
  • Case

Rise and Fall (?) of Palm Computing in Handheld Operating Systems,The

Describes the evolution of the handheld operating system market. Describes the rise to dominance of Palm's operating system and the significant challenge to that dominance posed by Microsoft's Windows CE. View Details
Keywords: Competition; Information Infrastructure; Applications and Software; Network Effects; Information Technology Industry; Information Technology Industry
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Corts, Kenneth S., and Deborah Freier. "Rise and Fall (?) of Palm Computing in Handheld Operating Systems,The." Harvard Business School Case 703-519, June 2003.
  • 28 May 2015
  • Working Paper Summaries

Lost in the Clouds: The Impact of Changing Property Rights on Investment in Cloud Computing Ventures

Keywords: by Josh Lerner & Greg Rafert; Technology
  • Web

Meet the Team | Information Technology

Creative Director Dave has worked in Information Technology at the Harvard Business School since 1994. When then-Dean Kim Clark formed a new team to explore ways to infuse technology into the HBS case... View Details
  • 05 Jul 2006
  • Working Paper Summaries

Economic and Technical Drivers of Technology Choice: Browsers

Keywords: by Timothy F. Bresnahan & Pai-Ling Yin; Technology; Technology
  • Web

Research at HBS | Information Technology

requirements. Resources for Researchers Creating a Data Safety Submission (DAT) at HBS Using Cloud Based Collaboration Tools for Research Research Compliance/IRB Information on the Compute Cluster (RCS) Using Personal Devices for Research... View Details
  • Web

Technology & Innovation - Faculty & Research

Technology & Innovation Technology & Innovation December 2014 Article The Distinct Effects of Information Technology and Communication Technology... View Details

    Experimentation Matters: Unlocking the Potential of New Technologies for Innovation

    Every company's ability to innovate depends on a process of experimentation whereby new products and services are created and existing ones improved. But the cost of experimentation is limiting. New technologies—including computer modeling and simulation—promise to... View Details
    • April 1993 (Revised May 1994)
    • Case

    General Dynamics and Computer Sciences Corporation: Outsourcing the IS Function (A)

    By: F. Warren McFarlan and Katherine Seger
    Designed to generate discussion on the issues of outsourcing from the perspective of a firm thinking about turning over its IS activities to a third-party vendor. View Details
    Keywords: Management Systems; Management Style; Information Technology; Job Cuts and Outsourcing; Business Strategy; Economic Systems; Business or Company Management; Organizational Change and Adaptation; Business Processes; Employment; Emerging Markets; Activity Based Costing and Management; Information Technology Industry; Information Technology Industry
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    McFarlan, F. Warren, and Katherine Seger. "General Dynamics and Computer Sciences Corporation: Outsourcing the IS Function (A)." Harvard Business School Case 193-144, April 1993. (Revised May 1994.)
    • April 1993 (Revised December 2001)
    • Case

    General Dynamics and Computer Sciences Corporation: Outsourcing the IS Function (C)

    By: F. Warren McFarlan and Katherine Seger
    Outlines the full architecture of an outsourcing agreement and allows the class to discuss what should and should not be in such agreements. View Details
    Keywords: Job Cuts and Outsourcing; Agreements and Arrangements; Technology Industry
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    McFarlan, F. Warren, and Katherine Seger. "General Dynamics and Computer Sciences Corporation: Outsourcing the IS Function (C)." Harvard Business School Case 193-146, April 1993. (Revised December 2001.)
    • 2016
    • Teaching Note

    Advanced Leadership Pathways: General Gale Pollock and Services for the Vision Impaired

    By: Rosabeth M. Kanter, Tessa Natanay Hamilton and Ai-Ling Jamila Malone
    Teaching note for case 314029. Following a successful military career as an Army Nurse, achieving rank as Major General, becoming the first female Acting Surgeon General of the Army, and the 22nd Chief of the Army Nurse Corps, Pollock developed a vested interest in... View Details
    Keywords: Health Care; Health Care Education; Insurance Companies; Military; Leadership Skills; Health Care and Treatment; Education; Insurance; Business Startups; Information Technology; Applications and Software; Change Management; Information Technology Industry; Information Technology Industry
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    Kanter, Rosabeth M., Tessa Natanay Hamilton, and Ai-Ling Jamila Malone. "Advanced Leadership Pathways: General Gale Pollock and Services for the Vision Impaired." Harvard Business Publishing Teaching Note 316-036, 2016. (Harvard Advanced Leadership Initiative.)
    • 01 Feb 1997
    • News

    HBS Introduces Global Networking through Technology

    is a real-estate developer in Singapore. What's the quickest way to get in touch with her? By late spring, your friend the real-estate mogul may be only a few computer keystrokes away. That's the time frame for the introduction of the new... View Details
    • 2019
    • Working Paper

    Design Rules, Volume 2: How Technology Shapes Organizations: Chapter 14 Introducing Open Platforms and Ecosystems

    By: Carliss Y. Baldwin
    The purpose of this chapter is to lay the groundwork for a comprehensive theoretical investigation of open platform systems. To do this, we must first recognize that, although there is a strong family resemblance among all platform systems, there are different types of... View Details
    Keywords: Open Platforms; Business Ecosystems; Information Technology; Organizational Design; Industry Structures; Digital Platforms
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    Baldwin, Carliss Y. "Design Rules, Volume 2: How Technology Shapes Organizations: Chapter 14 Introducing Open Platforms and Ecosystems." Harvard Business School Working Paper, No. 19-035, October 2018. (Revised January 2019.)
    • Web

    Tools & Services | Information Technology

    Tools & Services Discover what you can do when we are behind you. Faculty Staff MBA Students Doctoral Students Executive Education Participants Alumni Harvard Business School (HBS) IT crafts, delivers, and supports technology solutions... View Details
    • 20 Aug 2020
    • Book

    From the Plow to the Pill: How Technology Shapes Our Lives

    For centuries, the creation of innovative technology—from steam engines and automobiles to computers and smartphones—has dramatically changed the nature of our work. Less deeply understood has been the impact of technology on the inner currents of our personal lives,... View Details
    Keywords: by Dina Gerdeman
    • 01 Dec 1998
    • News

    Year 2000 Computer Problem and You: Disaster for Some, Lessons for All

    if we had been more alert. Fortunately, the benefits gained from confronting the problem will outweigh the pain. What benefits do you foresee? We're learning lessons that will change future behavior. Some of us are finally understanding not only how reliant we are on... View Details
    • June 2012 (Revised July 2012)
    • Case

    Business-driven Research at IBM Research India

    By: Willy Shih, Margaret Pierson, Pankaj Agarwal, Diego Medicina and Juan Prajogo
    What is the right mix between business-driven and pure research? This case considers the question in the setting of IBM Research India, where a management push for balance between exploratory research and the fulfillment of business needs meets some resistance from... View Details
    Keywords: R&D; Computer Services Industries; IT R&D; Internet; Web-enabled Application; Technological Planning; Emerging Technologies; Information Technology; Internet and the Web; Research and Development; Projects; Practice; India
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    Shih, Willy, Margaret Pierson, Pankaj Agarwal, Diego Medicina, and Juan Prajogo. "Business-driven Research at IBM Research India ." Harvard Business School Case 612-076, June 2012. (Revised July 2012.)
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