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  • All HBS Web  (526)
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Show Results For

  • All HBS Web  (526)
    • News  (126)
    • Research  (257)
    • Events  (6)
    • Multimedia  (3)
  • Faculty Publications  (147)
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  • 01 Oct 2012
  • Research & Ideas

Better by the Bundle?

says. All kinds of products are sold in bundles. Microsoft Office is sold as a bundle of computer software, including Word, Excel, and PowerPoint. Cable companies offer their channels in bundle packages. Even a music CD is essentially a... View Details
Keywords: by Dina Gerdeman
  • 19 Apr 2004
  • Research & Ideas

Birth of the American Salesman

high-tech businesses, ushering in the rise of computer hardware and software firms, just as they had once pushed the cash register, IBM's punch-card machines, and other innovations. View Details
Keywords: by Laura Linard
  • 25 Aug 2003
  • Research & Ideas

Why IT Does Matter

dropped. Similar situations have transpired with the advent of digitized photography, use of radio frequencies for various handheld IT appliances, and the development of such products as elevators that call in to the service center or to a View Details
Keywords: by F. Warren McFarlan & Richard L. Nolan
  • August 2013 (Revised December 2014)
  • Case

Taking Dell Private

By: David J. Collis, David B. Yoffie and Matthew Shaffer
In July 2012, Michael Dell, CEO and founder of Dell, Inc., met with a representative of Silver Lake Partners to explore taking his company private. The company, which he had founded in his dorm room as a college freshman and which had made him the youngest Fortune 500... View Details
Keywords: Strategy; Going Private; The PC Market; Market For Corporate Control; Corporate Strategy; Leveraged Buyouts; Change Management; Private Equity; Market Entry and Exit; Private Ownership; Information Infrastructure; Applications and Software; Internet and the Web; Computer Industry; Computer Industry; United States
Citation
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Collis, David J., David B. Yoffie, and Matthew Shaffer. "Taking Dell Private." Harvard Business School Case 714-421, August 2013. (Revised December 2014.)
  • 09 Jun 2008
  • Lessons from the Classroom

Monetizing IP: The Executive’s Challenge

Model-Linker to the open source community to help the Linux community write software to connect Linux with Hewlett-Packard's RISC computer architecture. This strategy is similar to giving away the razor (the... View Details
Keywords: by Sean Silverthorne; Video Game; Web Services
  • 18 Jul 2019
  • Lessons from the Classroom

The Internet of Things Needs a Business Model. Here It Is

right number of machines and eliminate inefficiencies. Pilot programs by the company showed a huge amount of time lost, for example, while recalibrating CT machines between head and abdominal scans, each of which require very different settings. Philips used that... View Details
Keywords: by Michael Blanding; Computer
  • 28 Apr 2003
  • Research & Ideas

Supply Chain Risk: Deal With It

risk, Raman explains, has been through inventory. But "for numerous reasons, inventory became very expensive." Shorter product life cycles contribute to higher expenses, for example, in the personal computer market, where the... View Details
Keywords: by David Stauffer
  • 05 Sep 2019
  • Sharpening Your Skills

Making the Right Technical Hire

they do not have a good hiring strategy. For decades, there have been books and articles about building engineering teams. The infamous book The Mythical Man Month by Fred Brooks should be on every software engineer and tech startup... View Details
Keywords: by Julia Austin; Technology
  • 18 Aug 2008
  • Research & Ideas

How Disruptive Innovation Changes Education

to study education through the lenses of your research on innovation. How did you come to approach the problem in this way, and what makes the analysis of public education similar to, and different from, other industries you have studied in-depth, such as View Details
Keywords: by Martha Lagace; Education
  • 10 Feb 2003
  • Research & Ideas

Commodity Busters: Be a Price Maker, Not a Price Taker

Business is about making money, not measuring macho. The scrap heap of business disasters is littered with managers whose ego drive overwhelmed good business sense. Founder and former chief executive Ray Noorda had a wonderful business in network View Details
Keywords: by Benson P. Shapiro
  • 22 Jul 2019
  • Book

How to Be a Digital Platform Leader

interest in the subject was initially stimulated by the explosive growth of the Microsoft Windows operating system. The real value of Windows, we learned, was not about the product, per se, but the applications written by independent View Details
Keywords: by Martha Lagace
  • 25 Oct 2012
  • Research & Ideas

10 Reasons Customers Might Resist Windows 8

Software giant Microsoft is launching the Windows 8 version of its operating system this week, and suffice it to say that it's radically different from Windows 7. The familiar Start button and menu are gone, for example, replaced by a... View Details
Keywords: by Carmen Nobel; Computer; Computer
  • 17 Jul 2006
  • Lessons from the Classroom

Developing a Strategy for Digital Convergence

about capturing value through intellectual property regimes, standards, and technology platforms. Digital convergence takes center stage in the final module. Convergence examples, suddenly, are plentiful. Computing and entertainment have... View Details
Keywords: by Sean Silverthorne; Computer; Computer
  • 08 Apr 2015
  • What Do You Think?

Are Technology Companies Ripe for Disruption?

can actually use." Paul Hamilton-Smith opined that software companies "mostly subsist from their renewal revenue stream. That stream is generated by 'new and improved' software versions." And... View Details
Keywords: by James Heskett; Computer; Computer
  • 06 Apr 2016
  • What Do You Think?

As Tim Cook, How Would You Tackle Apple's Next Challenge?

expert hackers apparently have found a way to neutralize the security features of the iPhone, overcoming a combination of software and hardware designed to disable the phone after 10 attempts to enter possible passwords. One problem for... View Details
Keywords: by James Heskett; Computer
  • 15 Apr 2002
  • Research & Ideas

In the Virtual Dressing Room Returns Are A Real Problem

that are easier to specify: computer software (offline-to-online ratio $0.99); health and beauty products ($0.93); music/video products ($0.83); and books ($0.68). 3 Ample evidence suggests that current B2C... View Details
Keywords: by Jan Hammond & Kristin Kohler; Apparel & Accessories; Fashion; Consumer Products; Manufacturing; Retail
  • 03 Jul 2018
  • What Do You Think?

Should CEO Satya Nadella Cancel Microsoft’s Contract with ICE?

according to one report, “been positioning (Microsoft) as tech’s moral leader.” The focus of Nadella’s attention was the organization’s culture. With comments such as “The C in CEO stands for culture,” he set about changing the company’s mission from “a View Details
Keywords: by James Heskett; Computer; Computer
  • March 2002 (Revised August 2002)
  • Case

Microsoft.NET

By: Alan D. MacCormack and Kerry Herman
Set in the summer of 2000, following the unveiling of Microsoft's .NET initiative to the public. Three of the key figures in .NET's development are considering the next steps they would have to take to keep the initiative moving forward. Specifically, the challenges... View Details
Keywords: Applications and Software; Growth and Development Strategy; Change Management; Talent and Talent Management; Policy; Business Model; Computer Industry; Computer Industry
Citation
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MacCormack, Alan D., and Kerry Herman. "Microsoft.NET." Harvard Business School Case 602-086, March 2002. (Revised August 2002.)
  • March 2017 (Revised February 2018)
  • Case

VMware and the Public Cloud

By: Raffaella Sadun and Christine Snively
In 2015, VMware, a pioneer in server and network virtualization and a member of parent company EMC’s “federation” of companies, had set its sights on becoming a leading public cloud provider. Two years prior, VMware first entered the public cloud market with its vCloud... View Details
Keywords: Information Technology; Information Infrastructure; Applications and Software; Growth and Development Strategy; Internet and the Web; Computer Industry; Computer Industry; Computer Industry
Citation
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Sadun, Raffaella, and Christine Snively. "VMware and the Public Cloud." Harvard Business School Case 717-480, March 2017. (Revised February 2018.)
  • 03 Feb 2003
  • Research & Ideas

Web Services

will drive its adoption of Web services: the movement from proprietary to more commonly used technologies; a shift from mechanical systems to those driven by computer connections; and the development of cars that are always "on the... View Details
Keywords: by Julia Hanna; Service
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