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- All HBS Web
(550)
- News (116)
- Research (314)
- Multimedia (1)
- Faculty Publications (141)
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- 14 Jan 2019
- Op-Ed
These 4 CEOs Created a New Standard of Leadership
healer for millions of people. The Servant Leader: Richard Davis Richard Davis started his career as a bank teller, and became the most successful commercial banker in America after US Bancorp named him CEO... View Details
- 22 Dec 2015
- First Look
December 22, 2015
finance patents in the years after the landmark litigation between State Street Bank and Signature Financial Group. We show that relative to two sets of comparison groups, finance patents in aggregate cite fewer non-patent publications... View Details
Keywords: Carmen Nobel
- 10 Aug 2010
- First Look
First Look: August 10
more than twice as likely to be untrustworthy as uncertified sites. This difference remains statistically and economically significant when restricted to "complex" commercial sites. Meanwhile, search engines create an implied... View Details
Keywords: Martha Lagace
- 18 Oct 2016
- First Look
October 18, 2016
without deliberate intentions. Finally, we discuss the theoretical and managerial implications of these findings. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=51745 forthcoming World Bank Economic Review Highways and... View Details
Keywords: Sean Silverthorne
- 23 Jul 2013
- First Look
First Look: July 23
30-year customer of Filene's Basement, a retailer offering fashion goods at discounted prices, who was eventually fired by the firm. The case traces how company actions taken in the name of customer relationship management (CRM) contributed to the creation and demise... View Details
Keywords: Anna Secino
- 26 Apr 2011
- First Look
First Look: April 26
PapersThe Impact of Forward-Looking Metrics on Employee Decision Making Authors:Pablo, F. Casas-Arce, Asís Martínez-Jerez, and V.G. Narayanan Abstract This paper analyzes the effects of providing forward-looking metrics on employee decision making. We use data from a... View Details
Keywords: Sean Silverthorne
- 08 Jun 2010
- First Look
First Look: June 8
partly a result of poor corporate governance. We also provide evidence of a channel through which the benefits of ownership concentration outweigh its costs. Download the paper: http://www.hbs.edu/research/pdf/10-100.pdf Cases & Course MaterialsBank of America:... View Details
Keywords: Martha Lagace
- 10 Jun 2014
- First Look
First Look: June 10
such as talent and capital, away from wealth creation and toward wealth distribution. It distorts thinking. Restoring the balance of power is critical to the competitiveness and the health of the rest of the economy. Limits on the size and leverage of View Details
Keywords: Sean Silverthorne
- 01 Oct 2007
- Research & Ideas
Encouraging Dissent in Decision-Making
cannot surface: Abjuring rigorous debate about its merits, a youthful president John F. Kennedy essentially rubber-stamped a 1961 plan to invade Cuba at the Bay of Pigs, resulting in one of the biggest U.S. foreign policy fiascoes in decades. During a 1996 View Details
Keywords: by Garry Emmons
- 17 Aug 2009
- Research & Ideas
Quantifying the Economic Impact of the Internet
Older Internet users may remember the battles over the commercialization of the Web in the early 1990s, when the first Mosaic browser was introduced. Back then, pioneering adopters passionately condemned the first Web advertisers and... View Details
- 28 May 2020
- Research & Ideas
Coronavirus Could Create a 'Bankruptcy Pandemic'
directed, allow significant numbers of businesses to avoid bankruptcy. There are also massive amounts of private sector capital potentially available to support businesses in need. Bank balance sheets are generally sound, and hedge funds... View Details
- 26 Feb 2013
- First Look
First Look: Feb. 26
multivariate time series model to investigate the interaction between paid search and display ads and calibrated the model using data from a large commercial bank that uses online ads to acquire new checking... View Details
Keywords: Sean Silverthorne
- 22 Apr 2002
- Research & Ideas
Does Spirituality Drive Success?
Company based in Boston, Glassman (HBS MBA '69) said issues such as homelessness, women's rights and outreach to the gay and lesbian community have shaped his own life and the life of his business. Seven years ago, for instance, Wainwright View Details
- 06 Nov 2008
- Op-Ed
Selling Out The American Dream
leveraging of assets, on irresponsible banks and mortgage brokers who fabricated applications for no downpayment home loans knowing that the risks could be readily laid off on unsuspecting third parties. But underpinning the collapse of... View Details
Keywords: by John Quelch
- 23 Aug 2021
- Research & Ideas
Why White-Collar Crime Spiked in America After 9/11
and financial institution fraud cases fell by 16 percent. White-collar crime spikes At the same time, however, fraud was running rampant. For example, the areas Nguyen studied saw a 40 percent increase in the rate of wire fraud. Meanwhile, View Details
Keywords: by Jay Fitzgerald
- 30 Aug 2004
- Research & Ideas
Real Estate: The Most Imperfect Asset
securitized, and professionalized. There are over $5.5 trillion of securitized home mortgages, $500 billion of commercial mortgage-backed securities (CMBS) and $200 billion of real estate investment trusts (REITs), much of which did not... View Details
- 28 Aug 2012
- First Look
First Look: August 28
commercial innovation in chemistry, advanced materials, and agro‐sciences. But if Dow's long history of innovation is impressive, the greatest change in the past few years has been the company's use of innovation to reinforce its... View Details
Keywords: Sean Silverthorne
- 23 Jun 2008
- Research & Ideas
Innovative Ways to Encourage Personal Savings
such a product exactly as it exists in other countries, you would likely be in violation of both state lottery laws and federal banking regulations. Fortunately, one can test the structure under sweepstakes laws. Preliminary results for... View Details
- 08 Oct 2018
- Research & Ideas
Knowing What Your Boss Earns Can Make You Work Harder
experiment with 2,060 workers at a large, multibillion dollar commercial bank with thousands of employees. The researchers examined a variety of information, including the number of emails sent and received... View Details
Keywords: by Rachel Layne
- 14 Jul 2020
- Research & Ideas
Restarting Under Uncertainty: Managerial Experiences from Around the World
commercial bank with 4,500 branches across India. Pre-COVID, the bank had no organizational or technological measures in place to enable work from remote locations. Only 30 to... View Details