Publications

Educators

26 Jun 2025
Blog Post

Partner with a Student Club

about their industries and roles while engaging directly with highly motivated students. By collaborating with clubs, you not only educate students about your company and... View Details

March 1998 (Revised June 1998)
Case

Coming to Grips with Deregulation: Bay State Gas

In 1995, CEO Roger Young made a surprising decision to bring in Joel Singer, an outsider with an MBA, to lead Bay State through the upcoming turmoil of deregulation. Singer was convinced that in this situation where the boundaries of the industry were being defined,... View Details

Keywords: Organizational Change and Adaptation; Corporate Strategy; Emerging Markets; Energy Industry; Massachusetts

Find at Harvard

2017
Gender Conformity & Nonconformity

Making Trans Visible With Technology

January 2025
Article

Reducing Prejudice with Counter-stereotypical AI

By: Erik Hermann, Julian De Freitas and Stefano Puntoni

Based on a review of relevant literature, we propose that the proliferation of AI with human-like and social features presents an unprecedented opportunity to address the underlying cognitive and affective drivers of prejudice. An approach informed by the psychology of... View Details

Keywords: Prejudice and Bias; AI and Machine Learning; Interpersonal Communication; Social and Collaborative Networks

30 May 2017
News

At Home with History

in each project—documented in his 2000 book Adventures with Old Houses—included detailed research about the properties’ original designs, history, landscaping, owners, and furnishings, as well as View Details

01 Mar 2005
News

One-on-One with Edwin Reed

Reed Edwin C. Reed (MBA ’79) spends Saturdays with his family, but on Sundays, you’ll always find him at the office. Reed is the CFO of the Allen African Methodist Episcopal Church in Jamaica, Queens — a powerhouse religious institution... View Details

Keywords: Mary Ellen Gardner; Religious, Grantmaking, Civic, Professional, and Similar Organizations; Personal Services

01 Sep 2007
News

Replica Bell for Baker Library; Historic Original Returns to Russia

In August, the bell atop Baker Library was replaced by a replica as the original, along with seventeen other bells at Harvard University, is being returned to Russia. Amid fears that the Soviets might melt them down, the bells were sold... View Details

Keywords: Soviet Union; cold war; Colleges, Universities, and Professional Schools; Educational Services

April 2014
Case

Merrimack Pharmaceuticals, Inc. (A)

By: Amy C. Edmondson, Bethany S. Gerstein and Melissa Valentine

In 2006, Merrimack Pharmaceuticals was a fast-growing biotechnology company. Its leadership team was divided over whether to keep R&D organized in functional departments or transition to interdisciplinary teams. As a small company, Merrimack's R&D organization had... View Details

Keywords: Teamwork; Interdisciplinary Collaboration; R＆D; Biotechnology; Complexity; Innovation Management; Organizational Design; Groups and Teams; Collaborative Innovation and Invention; Research and Development; Biotechnology Industry; Pharmaceutical Industry

Educators

02 Aug 2021
What Do You Think?

Can Companies with Remote Management Succeed?

idiosyncratic to one organization? All banks operating in a conventional format? All companies relying heavily on collaborative work? All companies with great cultures? Or is it applicable to all companies?... View Details

Keywords: by James Heskett

11 Oct 2023
Blog Post

A Journey of Discovery, Teamwork, and Impact with FIELD Global Immersion

In early May, I embarked on a journey to Seoul, South Korea, accompanied by 70 fellow Harvard Business School classmates. Our purpose? To culminate our first-year studies through the FIELD Global Immersion program. Throughout this transformative experience, I View Details

June 2025
Article

Ideation with Generative AI—In Consumer Research and Beyond

By: Julian De Freitas, G. Nave and Stefano Puntoni

The use of large language models (LLMs) in consumer research is rapidly evolving, with applications including synthetic data generation, data analysis, and more. However, their role in creative ideation—a cornerstone of consumer research—remains underexplored. Drawing... View Details

Keywords: Large Language Model; AI and Machine Learning; Creativity; Innovation Strategy

23 Oct 2019
News

Negotiators Share Lessons from High-Stakes Global Diplomacy

Madeleine Albright was interviewed for the American Secretaries of State Project, a collaboration among faculty members at HBS, Harvard Kennedy School, and Harvard Law School designed to extract lessons in negotiation and diplomacy for... View Details

Keywords: University Collaborations

May 27, 2022
Article

How 'Digital Nomad' Visas Can Boost Local Economies

By: Prithwiraj Choudhury

More and more companies are offering their employees the option to “work from anywhere,” whether in their home office, in another state, or even halfway around the globe. A growing group of remote professionals are taking the “anywhere” in work-from-anywhere to new... View Details

Keywords: Remote Work; COVID-19 Pandemic; Collaboration; Work-Life Balance; Human Resources; Collaborative Innovation and Invention

Register to Read

23 Oct 2019
News

Training Principals to Build Great Schools

Picture two schools with the same demographics—rural middle schools, for example, that serve equally high-need populations. Both use the same state-mandated curriculum taught by certified teachers. Why is one school thriving while the... View Details

Keywords: University Collaborations

28 Oct 2019
News

Creating Resilience: How Businesses Can Cope with the Costs of a Warming Planet

Article

Surgeons and Administrators Co-Creating Value

By: Michael Nurok, Thoralf Sundt, Robert S. Kaplan and Bruce Gewertz

Most hospitals have arms-length relationships with physicians, viewing them as people they must ‘‘manage,’’ not as potentially valuable strategic partners. But surgeons make clinical decisions every day that have great influence on both patient outcomes and hospital... View Details

Keywords: Value-based Health Care; Collaboration; Healthcare Administration; Health Care and Treatment; Management; Strategy; Value Creation

2015
Working Paper

Corporate Sponsorship in Culture—A Case of Partnership in Relationship Building and Collaborative Marketing by a Global Financial Institution and a Major Art Museum

By: Ragnar Lund and Stephen A. Greyser

Purpose: This paper examines cultural sponsorship from a partnership and relationship marketing perspective. It studies a case of how a partnership between two international institutions, a bank and a museum, adds value to both in terms of interaction with... View Details

Keywords: Value Creation; Partners and Partnerships; Marketing Strategy; Culture; Banks and Banking