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  • All HBS Web  (485)
    • News  (125)
    • Research  (226)
    • Multimedia  (2)
  • Faculty Publications  (90)

Show Results For

  • All HBS Web  (485)
    • News  (125)
    • Research  (226)
    • Multimedia  (2)
  • Faculty Publications  (90)
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  • 17 Sep 2001
  • Research & Ideas

Let Customers Call the Shots

want as a resource to negotiate better deals and to clean up their personal marketing environment. Empowerment is sometimes captured in the slogan "get what you want, when you want it, where you want it, on your own terms."... View Details
Keywords: by Martha Lagace
  • 30 Jun 2020
  • Book

Capitalism Is More at Risk Than Ever

The book Capitalism at Risk first appeared in 2011. The problems it identified with social inequality, global trade strife, and environmental degradation have only accelerated by 2020. The new edition of Capitalism at Risk, subtitled How Business Can Lead, is expanded... View Details
Keywords: by Martha Lagace
  • 22 Mar 2011
  • First Look

First Look: March 22

BernsteinHarvard Business School Case 611-012 The case was prepared to be used as part of a process review in the first year Technology and Operations Management course at HBS. It offers students an opportunity to discuss the context of a... View Details
Keywords: Sean Silverthorne
  • 23 Dec 2002
  • Research & Ideas

Partnering and the Balanced Scorecard

assets, including customer relationships; innovative products and services; high-quality and responsive operating processes; skills and knowledge of the workforce; the information technology that supports the workforce and links the firm... View Details
Keywords: by Robert S. Kaplan & David P. Norton
  • 09 May 2018
  • Research & Ideas

A Simple Way for Restaurant Inspectors to Improve Food Safety

stores, schools, and other food-handling establishments, checking whether they adhere to public health regulations. The rules are strict. Food businesses where serious violations are found must clean up their acts quickly or risk being... View Details
Keywords: by Carmen Nobel; Food & Beverage; Service
  • 22 May 2012
  • First Look

First Look: May 22

http://mitpress.mit.edu/catalog/item/default.asp?ttype=2&tid=12819 Do you Need a New Product-Development Strategy? Authors:Alan MacCormack, W. Crandall, P. Toft, and P. Henderson Publication:Research Technology Management 55, no. 1... View Details
Keywords: Sean Silverthorne
  • 11 Jun 2012
  • Research & Ideas

When Business Competition Harms Society

my vehicle' rather than 'the inspector accurately measured my vehicle's emissions,'" says Toffel, an associate professor and Marvin Bower Fellow in the Technology and Operations Management Unit at HBS. "This results in... View Details
Keywords: by Carmen Nobel; Auto
  • 27 Apr 2009
  • Research & Ideas

Building Businesses in Turbulent Times

opportunities. And while oil prices continue to rise and fall, energy services firms are seeing rapid growth—especially those firms that provide services to both traditional and emerging clean technology... View Details
Keywords: by Staff
  • 25 Oct 2016
  • First Look

October 25, 2016

can be used to evaluate the implications of marketing actions, consumer heterogeneity, competition, successive technology generations, and globalization. The exposition is filled with vivid examples from a wide array of domains (video... View Details
Keywords: Sean Silverthorne
  • 23 Aug 2016
  • First Look

August 23, 2016

controlling for investment size, stage, and industry. Geographic distance and technological inexperience by the VC increase the probability the investment is taken up by a partner and not the VC. This work contributes to an emerging... View Details
Keywords: Sean Silverthorne
  • 19 Sep 2017
  • First Look

First Look at New Research and Ideas, September 19

diversification strategies. The article concludes by suggesting a research agenda for dynamic capabilities. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=53220 Carbon Tariffs: Effects in Settings with Technology Choice... View Details
Keywords: Sean Silverthorne
  • 24 Jul 2013
  • Op-Ed

Detroit Files for Bankruptcy: HBS Faculty Weigh In

then infrastructure like this helps more people get to work faster, helps businesses be more productive, makes scarce resources such as fuel and clean air go further, and attracts jobs and workers. Such a focus on geography, employment,... View Details
Keywords: by John Macomber, Robert C. Pozen, Eric D. Werker & Benjamin Kennedy; Auto
  • 23 Feb 2009
  • Research & Ideas

Creative Entrepreneurship in a Downturn

there lessons from the past that could be used for guidance? A: Clearly there will be areas such as infrastructure, health care, education, clean technologies, etc., that will get a boost because of investments and demand from the public... View Details
Keywords: by Martha Lagace
  • 16 Nov 2010
  • First Look

First Look: November 16, 2010

Recovery (A) Deishin Lee, Baris Ata, and Mustafa H. TongarlakHarvard Business School Case 611-033 This case describes the waste management industry and a clean technology solution for landfill diversion and... View Details
Keywords: Sean Silverthorne
  • 14 Dec 2009
  • Research & Ideas

Can Entrepreneurs Drive People Movers to Success?

Indeed, Morgantown's system provides more than 10,000 rides per day, continuing for decades with good reliability. Q: What is the potential now for PRTs to "take off," so to speak? What are the incentives both for PRT businesses and for the public? A:... View Details
Keywords: by Martha Lagace; Transportation
  • 24 Jul 2007
  • First Look

First Look: July 24, 2007

The Mitchell Family and Mitchells/Richards Harvard Business School Case 605-047 Describes a small, luxury retail chain's operational sophistication achieved through the use of technology and "high-touch" customer-service. A... View Details
Keywords: Martha Lagace
  • 22 Feb 2011
  • Research & Ideas

The Most Important Management Trends of the (Still Young) Twenty-First Century

including emerging economies like China, India, and Brazil. This list will continue to grow. A by-product of the intertwining of globalization and technology enabled networks is that events are no longer isolated, the impact of which was... View Details
Keywords: by Sean Silverthorne
  • 04 Jun 2007
  • Research & Ideas

Is Health Care Making You Better—or Dead?

the scope of work is so broad that the possibility of cross-infection is monumental. If you go into a general hospital, there's no way they can keep those walls and floors clean and free from all bacteria. Plus, the people who work in... View Details
Keywords: by Sean Silverthorne; Health
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