Clayton Christensen - Publications - Faculty & Research

05 Jul 2021
What Do You Think?

Do Companies Really Need Chief Experience Officers to Know Their Customers?

writing about the notion that customers don’t buy products and services, they buy results and process quality. Why both? A charming driver can’t deliver a result without a limo. At about the same time, Clay Christensen and his co-authors... View Details

Keywords: by James Heskett

Web

Launching Tech Ventures | HBS Online

Entrepreneurship Essentials Professor William Sahlman Master a proven framework for building and financing new ventures, and make your entrepreneurial dreams a reality. 4 weeks, 6-8 hrs/week Enroll by March 20 $1,850 Certificate Disruptive Strategy Professors Rory... View Details

23 May 2012
Research & Ideas

Five Ways to Make Your Company More Innovative

and the DNA of innovators. What they have to say might surprise you. Clayton Christensen Can people learn to be more innovative? I don't want to overstate the case. I think about 40 percent of people just... View Details

Keywords: by Garry Emmons, Julia Hanna & Roger Thompson

Web

Technology & Operations Management Awards & Honors - Faculty & Research

“The Value of Fit Information in Online Retail: Evidence from a Randomized Field Experiment” with Santiago Gallino. Gary P. Pisano : Winner of the first Clayton M. Christensen Prize in 2020 for his Harvard... View Details

Web

Frequently Asked Questions | HBS Online

Harvard Business School Online Certificate in Disruptive Strategy with Clayton Christensen [Cohort Start Month and Year] List your certificate on your LinkedIn profile under "Education" with the language... View Details