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  • All HBS Web  (1,176)
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  • 11 May 2009
  • Research & Ideas

The IT Leader’s Hero Quest

perceived the urgency of the call. He hurried the check to Barton, who quickly signed it and dashed out of the restaurant. As Barton awaited the elevator that would take him to his floor, another call came in, this one from Graham Wells,... View Details
Keywords: by Martha Lagace
  • 21 Apr 2021
  • Research & Ideas

The Pandemic Conversations That Leaders Need to Have Now

living situation, age, marital status, and more. Every one of your team members has a unique perspective on the past year. Have individual conversations to find out what people need and what insights they might have. Principles and practices: View Details
Keywords: by Boris Groysberg, Robin Abrahams, and Katherine Connolly Baden
  • 09 Jan 2006
  • Research & Ideas

When Benchmarks Don’t Work

value. Should the desire to benchmark remain, a service unit should seek counterparts at other companies that are following roughly the same strategy. They can check each other's strategy maps and scorecards to confirm that they are, in... View Details
Keywords: by Robert S. Kaplan; Service
  • 18 Feb 2019
  • Book

What’s Really Disrupting Business? It’s Not Technology

“preemptively decoupling.” Instead of waiting to be disrupted, you just break it. When Amazon started selling electronics online, it created apps that encouraged customers to go to a store and check out the prices and products, but order... View Details
Keywords: by Danielle Kost; Beauty & Cosmetics; Insurance; Service; Retail
  • 01 Dec 2014
  • Research & Ideas

The Big Influence of Small Countries in the United Nations Secretariat

operations—including the UN's response to the Ebola outbreak. There is keen competition and string pulling among nations to win those upper level staff appointments. While those members, in theory, are supposed to check their national... View Details
Keywords: by Michael Blanding
  • 07 May 2007
  • Research & Ideas

Rediscovering Schumpeter: The Power of Capitalism

both sexes. The duel you mention, by the way, was over students' access to books. Schumpeter had given out heavy assignments, the librarian had refused to allow the students to check out the assigned books, and when Schumpeter threw a... View Details
Keywords: by Sean Silverthorne; Education
  • 04 Aug 2011
  • What Do You Think?

How Dangerous Is Common Sense to Managers?

Article Some of the more interesting writing that is relevant to management these days is found in out-of-the-way places in my local bookstore. In addition to the management and economics sections, you should check out neuroscience,... View Details
Keywords: by James Heskett
  • 09 Mar 2015
  • Research & Ideas

Why Entrepreneurs Should Go Work for Government

service Uber, which has disrupted the highly regulated and often inefficient taxi industry, and expanded to hundreds of cities worldwide. At the same time, the company has been criticized for "surge pricing" that jacks up rates during rush hours, as well as... View Details
Keywords: by Michael Blanding
  • 06 Feb 2013
  • What Do You Think?

Is ‘Conscious Capitalism’ an Antidote to Income Inequality?

person checking my groceries that the company appeared to be doing well, noting that it had just reported significantly better earnings than expected. The checker beamed, commenting that the stock price had reached a record high the day... View Details
Keywords: by James Heskett
  • 04 Sep 2001
  • Research & Ideas

Five Questions for Max Bazerman

train students across professional schools to identify and implement opportunities for mutually beneficial tradeoffs. Q: Wasn't the U.S. government set up by the founding fathers to, in effect, be inefficient—that is, three branches of government serving as View Details
Keywords: Re: Max H. Bazerman
  • 14 Dec 1999
  • Research & Ideas

From Spare Change to Real Change: The Social Sector as a Beta Site for Business Innovation

write a check to community residents or a small neighborhood organization to do the work. And that, indeed, is what many companies do. A great deal of business participation in social sector problems derives from the classic model of... View Details
Keywords: by Rosabeth Moss Kanter
  • 14 May 2012
  • Research & Ideas

Breaking the Smartphone Addiction

Editor's note: Check out the crowd at a concert, a movie, a school play, a beach—heck, even a funeral—and you'll likely see several people sneaking prolonged peeks at their smartphones. They just can't help themselves. Ringtones and... View Details
Keywords: by Leslie A. Perlow
  • 08 Jul 2002
  • What Do You Think?

Have We Carried the Concept of Alignment Too Far?

Among the proposals for legislation and oversight, one relatively simple one has been set forth by the SEC and supported by the administration to provide checks on what might be regarded by some as the excesses of alignment. It involves... View Details
Keywords: by James Heskett
  • 18 Jul 2005
  • Research & Ideas

Identify Emerging Market Opportunities

hard for multinationals to figure out the value of South African companies and affects their assessments of potential partners. Executives would do well to identify a country's power centers and figure out if there are checks and balances... View Details
Keywords: by Tarun Khanna, Krishna G. Palepu & Jayant Sinha
  • 08 Aug 2018
  • Sharpening Your Skills

Parmigiano-Reggiano, Jane Austen, and Other Things You Didn't Know About Finance

but their passive investment nature offers few checks on those companies’ executives. Vanguard, Trian And The Problem With 'Passive' Index Funds As investors increasingly demand investment opportunities that match their social beliefs,... View Details
Keywords: by Sean Silverthorne; Financial Services
  • 05 Jul 2006
  • Research & Ideas

Reinventing the Dowdy Savings Bond

Schneider, Tufano proposes a slight renovation of the program that will make it easier for asset-poor families to use savings bonds to build a nest egg for the future. Families living paycheck to paycheck rarely squirrel away funds to survive a financial emergency. For... View Details
Keywords: by Julia Hanna; Banking; Financial Services
  • 20 Jan 2003
  • Research & Ideas

Fixing Corporate Governance: A Roundtable Discussion at Harvard Business School

in governance. In spite of all the checks and balances, failures occurred with boards of directors, auditors, regulators, financial analysts, and professional investors and money managers. We thought we had a pretty good system, one the... View Details
Keywords: by Garry Emmons
  • 02 Apr 2018
  • Research & Ideas

Is 'Gut Feel' a Good Reason to Invest in a Startup?

vasilchenko The odds investors face when deciding which startup to back are long enough to make any self-respecting poker player toss in their cards. “Most investors know that when they write a $50,000 check they have a 98 percent chance... View Details
Keywords: by Michael Blanding; Financial Services
  • 03 Jan 2018
  • Sharpening Your Skills

5 Career-Related New Year’s Resolutions (and 5 Tips for Keeping Them)

feels compelled to share every sordid moment of your life online, yet are also aware that most job recruiters check candidates’ social media channels during the hiring process? Then maybe you rely on apps like Snapchat and Instagram... View Details
Keywords: by Carmen Nobel
  • 27 Mar 2005
  • Research & Ideas

Should I Pay the Bribe?

other countries, and give them a grade. This would introduce some external checks on judicial systems that have become too politicized to be of any real use in the fight against corruption. View Details
Keywords: by Cynthia D. Churchwell
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