Checks - Publications - Faculty & Research

04 May 2011
Research & Ideas

Is Web Surfing Distracting Your Workers?

their willpower comes back to the original level," he says. "They could go out for five minutes and check e-mail and still be able to concentrate on their jobs." In the future, Piovesan hopes to test that principle in an... View Details

Keywords: by Michael Blanding

23 Jun 2008
Research & Ideas

Innovative Ways to Encourage Personal Savings

savings, because few organizations seemed interested in savings by the poor. Credit was fairly well available in their communities, and payment services (such as check cashing, money orders, and debit cards), while costly, were also... View Details

Keywords: by Martha Lagace; Financial Services

07 Apr 2020
Research & Ideas

What Customers Need to Hear from You During the COVID Crisis

as Miller Lite’s virtual tip jar for bartenders or Yum Brands $1,000 bonuses to its Taco Bell, Pizza Hut, and KFC general managers during mandated restaurant closures and emergency medical relief fund for employees diagnosed with COVID-19. Dr. Nabarro advises brands to... View Details

Keywords: by Jill Avery and Richard Edelman

28 May 2020
Research & Ideas

Coronavirus Could Create a 'Bankruptcy Pandemic'

their companies go bankrupt, while those who remain take significant pay cuts.” Gerdeman: So, if Chapter 11 is costly and risky, why would a distressed company ever voluntarily check itself into the Chapter 11 “hospital”? Gilson: The... View Details

Keywords: by Dina Gerdeman; Financial Services; Banking

04 Dec 2019
Book

Creating the Experimentation Organization

recounts. “The employees said, that’s great. We’ll check it with an experiment. The experiment determined if the logo could stay.” As that story illustrates, the role of leadership is very different in an experimentation organization,... View Details

Keywords: by Michael Blanding

21 Apr 2021
Research & Ideas

The Pandemic Conversations That Leaders Need to Have Now

living situation, age, marital status, and more. Every one of your team members has a unique perspective on the past year. Have individual conversations to find out what people need and what insights they might have. Principles and practices: View Details

Keywords: by Boris Groysberg, Robin Abrahams, and Katherine Connolly Baden

27 Oct 2020
Research & Ideas

Can Being the ‘Token’ Give Women and Minorities a Competitive Edge?

all managers’ performance evaluations, he says. Chang, who has been part of anti-racism discussions at HBS, says that companies that are serious about inclusion must go beyond checking boxes. Meaningful change will require more than a... View Details

Keywords: by Danielle Kost

01 Mar 2021
What Do You Think?

What Does Remote Work Mean for Middle Managers?

(iStockphoto/FreshSplash) There seems to be limited interest in middle management or the managers that occupy such positions among those who study management today. Go to Amazon or Google, for example, and check out the number of recent... View Details

Keywords: by James Heskett

19 Jul 2004
Research & Ideas

Your Customers: Use Them or Lose Them

friendly employees," Frei continued. "The employees are friendlier in part because Commerce Bank only has four checking accounts; others may have forty checking accounts. So the bank can train... View Details

Keywords: by Martha Lagace

04 Sep 2001
Research & Ideas

Five Questions for Max Bazerman

train students across professional schools to identify and implement opportunities for mutually beneficial tradeoffs. Q: Wasn't the U.S. government set up by the founding fathers to, in effect, be inefficient—that is, three branches of government serving as View Details

Keywords: Re: Max H. Bazerman

14 Dec 1999
Research & Ideas

From Spare Change to Real Change: The Social Sector as a Beta Site for Business Innovation

write a check to community residents or a small neighborhood organization to do the work. And that, indeed, is what many companies do. A great deal of business participation in social sector problems derives from the classic model of... View Details

Keywords: by Rosabeth Moss Kanter

20 Sep 2006
Research & Ideas

The Power of Ordinary Practices

assignment. The second one is monitoring in a negative form—that is, checking on assigned work too often or not often enough. Or, checking on it for too long, like hanging around and going too much into the... View Details

Keywords: Re: Teresa M. Amabile

14 May 2012
Research & Ideas

Breaking the Smartphone Addiction

Editor's note: Check out the crowd at a concert, a movie, a school play, a beach—heck, even a funeral—and you'll likely see several people sneaking prolonged peeks at their smartphones. They just can't help themselves. Ringtones and... View Details

Keywords: by Leslie A. Perlow

21 Jul 2003
Research & Ideas

Don’t Get Buried in Customer Data—Use It

customers." He cites the example of a major hotel chain that asks guests to complete a multiple-question satisfaction survey via their room's TV set during their stay. When one guest answered "extremely dissatisfied" to all the questions, he was not... View Details

Keywords: by Jean Ayers

08 Jul 2002
What Do You Think?

Have We Carried the Concept of Alignment Too Far?

Among the proposals for legislation and oversight, one relatively simple one has been set forth by the SEC and supported by the administration to provide checks on what might be regarded by some as the excesses of alignment. It involves... View Details

Keywords: by James Heskett

18 Jul 2005
Research & Ideas

Identify Emerging Market Opportunities

hard for multinationals to figure out the value of South African companies and affects their assessments of potential partners. Executives would do well to identify a country's power centers and figure out if there are checks and balances... View Details

Keywords: by Tarun Khanna, Krishna G. Palepu & Jayant Sinha

20 Mar 2005
Research & Ideas

Lessons of Successful Entrepreneurs

every once in a while. He still receives royalty checks in the millions of dollars each year from a $40,000 investment he made in a pet business, which he thought had no chance of succeeding. HBS professor Thomas Eisenmann, who moderated,... View Details

Keywords: by Sean Silverthorne

05 Jul 2006
Research & Ideas

Reinventing the Dowdy Savings Bond

Schneider, Tufano proposes a slight renovation of the program that will make it easier for asset-poor families to use savings bonds to build a nest egg for the future. Families living paycheck to paycheck rarely squirrel away funds to survive a financial emergency. For... View Details

Keywords: by Julia Hanna; Banking; Financial Services

17 Feb 2003
Research & Ideas

Tales of the Newly-minted MBA

that we are—you have to become a whole person, someone who is bigger than a degree or a checking account." The Politics Of Work Gregg Gonsalves (HBS MBA '93) said he values the ability he acquired to assimilate large amounts of... View Details

Keywords: by Julia Hanna

08 Aug 2018
Sharpening Your Skills

Parmigiano-Reggiano, Jane Austen, and Other Things You Didn't Know About Finance

but their passive investment nature offers few checks on those companies’ executives. Vanguard, Trian And The Problem With 'Passive' Index Funds As investors increasingly demand investment opportunities that match their social beliefs,... View Details

Keywords: by Sean Silverthorne; Financial Services

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