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- All HBS Web
(645)
- News (134)
- Research (394)
- Multimedia (1)
- Faculty Publications (112)
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- 08 Feb 2023
- Op-Ed
Building an Inclusive Workplace? Prepare to Shield It from Economic Fears
Following the murder of George Floyd in 2020, business leaders vowed to change organizational culture to increase diversity and inclusion. Some companies established more robust employee affinity groups, others diversified the voices on... View Details
Keywords: by Hise O. Gibson and Nicole Gilmore
- 05 Jul 2016
- First Look
July 5, 2016
Influencing Human Behavior By: Reddy, Sheila M., Jensen Montambault, Yuta J. Masuda, Ayelet Gneezy, Elizabeth Keenan, William Butler, Jonathan R. Fisher, and Stanley T. Asah Abstract—Behavioral sciences can advance conservation by systematically identifying behavioral... View Details
Keywords: Sean Silverthorne
- 09 Jun 2021
- Research & Ideas
How Tennis, Golf, and White Anxiety Block Racial Integration
left to their own devices, many White people create barriers to limit intergroup contact. The fact is that we’re all doing this one way or the other, and we’re all responsible for the outcome. As a result, we all need to make View Details
Keywords: by Jay Fitzgerald
- 04 Jun 2020
- Book
It’s Not About You: Why Leaders Need to Look Outward
leading them. And so, if we can make better leaders, we can get to that beautiful, operational Nirvana. Senz: What are some of the biggest and most common barriers to effective leadership? Frei: The first one is thinking that leadership... View Details
Keywords: by Kristen Senz
- 08 Mar 2022
- Research & Ideas
Representation Matters: Building Case Studies That Empower Women Leaders
Shattering the Barriers That Still Hold Women Back at Work, allows organizations to get at the underlying drivers of inequity and build new structures to close gender—and other—gaps. Much has changed in the... View Details
Keywords: by Colleen Ammerman and Boris Groysberg
- 16 Jul 2020
- Research & Ideas
Restaurant Revolution: How the Industry Is Fighting to Stay Alive
the one that existed in early March. How will the COVID-19 crisis change the landscape of the industry, and what do restaurants need to do to survive? And, what should consumers, desperate to return to their favorite restaurants but wary... View Details
- 16 Feb 2010
- Research & Ideas
The Outside-In Approach to Customer Service
period 1999 to 2007, the results are even more striking: These companies delivered shareholder returns of over 130 percent while the S&P delivered 0.6 percent. They grew their sales 233 percent while the S&P 500 has grown just 10 percent. Q: What are some of... View Details
- 12 Dec 2005
- Research & Ideas
Using the Law to Strategic Advantage
affects each of Porter's Five Forces as well as the resources and capabilities of the firm. The availability of patents may be key to deciding what barriers to entry exist. The enforceability of covenants not to compete and assignments of... View Details
- 09 Jul 2020
- Research & Ideas
It’s Time to Reset Decision-Making in Your Organization
effectively lead an agile enterprise—can be aptly applied to the type of leadership required in the current environment. The authors highlight the importance of a rapid feedback loop, such as a brief daily check-in to give and receive feedback. These sessions can be... View Details
Keywords: by Boris Groysberg and Sarah Abbott
- 17 Jun 2015
- Lessons from the Classroom
Excellence Comes From Saying No
express to you how exceptional the experience has been," says Frei. "I have never received papers like this, ever." According to the course description, "CCE explores how to identify and overcome the barriers to... View Details
Keywords: by Michael Blanding
- 20 Oct 2010
- Op-Ed
Export Competitiveness: Reversing the Logic
other policies to change relative prices can provide a countervailing force by subsidizing exports. But they increase the costs of imports, hurting both domestic consumption and export-oriented industries with high import content. More... View Details
Keywords: by Christian Ketels
- 16 Apr 2001
- Research & Ideas
Strategy and the Internet
complex Internet-based procurement application in just sixty days. As the fixed costs of developing systems decline, the barriers to imitation fall as well. Today, nearly every company is developing similar types of Internet applications,... View Details
Keywords: by Michael E. Porter
- 06 Jan 2020
- Research & Ideas
Motivate Your High Performers to Share Their Knowledge
barriers tend to get in the way: lower-performing employees are too reticent to ask for help, or higher-performing employees are reluctant to give it. “This suggests that performance is more malleable and can be View Details
Keywords: by Michael Blanding
- 28 Nov 2005
- Research & Ideas
Unilever: Transformation and Tradition
changing aspirations. Secondly, Unilever developed strengths in the acquisition of other firms, and their subsequent "Unileverization." After the failed merger attempts of the late 1960s, Unilever professionalized its... View Details
- 22 Aug 2022
- Research & Ideas
Can Amazon Remake Health Care?
profitability.” Gazette: It seems that Amazon has a shot at improving the business of health care, but is that the same as really fundamentally changing the field? Chandra: If you ask me what the biggest challenges in American health care... View Details
- 07 Jun 2011
- First Look
First Look: June 7
Barriers to Environmental Action: Problems and Solutions Authors:Lisa L. Shu and Max Bazerman Publication:In Oxford Handbook of Business and the Environment. Oxford University Press, in press Abstract We explore interventions at the... View Details
Keywords: Sean Silverthorne
- 13 Jul 2020
- Research & Ideas
Merck CEO Ken Frazier Discusses a COVID Cure, Racism, and Why Leaders Need to Walk the Talk
and step up to make the kind of dramatic change we need to have in our society. Neeley: You think this time is different? Frazier: I'm not sure. I hope it's different. I'll tell you a quick little story. I was on CNBC recently talking... View Details
- 24 Jun 2014
- First Look
First Look: June 24
Less: Experimental Evidence from Access to Formal Savings Accounts in Chile By: Kast, Felipe, and Dina Pomeranz Abstract—Poverty is often characterized not only by low and unstable income, but also by heavy debt burdens. We find that reducing View Details
Keywords: Sean Silverthorne
- 21 Aug 2017
- Lessons from the Classroom
Companies Love Big Data But Lack the Strategy To Use It Effectively
relied more heavily on data and analytics; this included discovering important barriers to change that require a broader understanding of the organizational culture and incentives.” Ferreira also shared... View Details
Keywords: by Dina Gerdeman
- 25 May 2011
- HBS Case
QuikTrip’s Investment in Retail Employees Pays Off
able to fill in for workers who get sick, take a vacation, or have an emergency. These people ensure that the stores are never understaffed. QT also cross-trains employees for multiple functions, making it possible to shift employees as need dictates. "Instead of... View Details