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  • 30 Apr 2001
  • Research & Ideas

Entering the Age of Alliances

Even when a strategic fit is not immediately obvious, common ground can often be discovered. —James E. Austin Similarly, the National Science Resources Center (NSRC) a nonprofit organization created by the Smithsonian Institution and... View Details
Keywords: by James Austin
  • 11 Apr 2022
  • Research & Ideas

A World of Difference: What Keeps Companies from Becoming More Inclusive

how it can help us understand difference. Frei: I recommend that you bring together a group of people who are having challenges or feeling frustrated, center on them, and then ask them: What have you... View Details
Keywords: by Jen McFarland Flint
  • Research Summary

Negotiating in the Shadow of Cancer

By: Deepak Malhotra
I am working with collaborators at the Memorial Sloan Kettering Cancer Center to develop interventions that will help surgeons communicate more effectively with cancer patients, with the goal of helping patients make better decisions regarding their health. View Details
  • 2014
  • Working Paper

The Effect of Management Control Elements on Coordination

By: Sara Bormann, Jan Bouwens and Christian Hofmann
This study examines how control elements of a firm affect coordination among profit centers. The firm operates a network of 59 profit centers. It uses a transfer-pricing system designed to account for interdependencies between profit centers and to induce coordination.... View Details
Keywords: Business or Company Management; Organizational Structure; Performance
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Bormann, Sara, Jan Bouwens, and Christian Hofmann. "The Effect of Management Control Elements on Coordination." Harvard Business School Working Paper, No. 14-092, March 2014.
  • 2013
  • Working Paper

What Do We Know About Corporate Headquarters? A Review, Integration, and Research Agenda

By: Markus Menz, Sven Kunisch and David J. Collis
During the past five decades, scholars have studied the corporate headquarters (CHQ)—the multidivisional firm's central organizational unit. The purpose of this article is to review the diverse and fragmented literature on the CHQ and to identify the variables of... View Details
Keywords: Corporate Headquarters; Corporate Parent; Corporate Center; Multidivisional Firm; Multibusiness Firm; Multinational Corporation; Multinational Firms and Management; Corporate Strategy; Business Divisions; Business Headquarters
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Menz, Markus, Sven Kunisch, and David J. Collis. "What Do We Know About Corporate Headquarters? A Review, Integration, and Research Agenda." Harvard Business School Working Paper, No. 14-016, August 2013.
  • September 1995
  • Case

Apollo Hospitals of India (B)

The Indian Hospitals Corp. (IHC), a branch of Apollo Hospitals Group, is considering building a hospital and primary-care medical center in Colombo, the capital of Sri-Lanka, a small island off the southern coast of India. This case describes economic, social, and... View Details
Keywords: Expansion; Health Care and Treatment; Health Industry; India
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Loveman, Gary W., and Jamie O'Connell. "Apollo Hospitals of India (B)." Harvard Business School Case 396-028, September 1995.
  • April 2017
  • Supplement

CIC: Catalyzing Entrepreneurial Ecosystems (B)

By: William R. Kerr, Sari Kerr and Alexis Brownell
CIC engages in "guerrilla warfare," offering free or highly discounted rates in order to get its empty offices filled before the opening day of its St. Louis branch. Opening day is a huge success, and CIC St. Louis grows rapidly, even opening a second building. In the... View Details
Keywords: Start-ups; Boston; Cambridge; St. Louis; CIC; Cambridge Innovation Center; Co-working Space; Entrepreneurial Ecosystems; Innovation Ecosystems; Entrepreneurship; Business Startups; Expansion; Growth and Development Strategy; Boston; Cambridge; St. Louis
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Kerr, William R., Sari Kerr, and Alexis Brownell. "CIC: Catalyzing Entrepreneurial Ecosystems (B)." Harvard Business School Supplement 817-127, April 2017.
  • January 2008
  • Article

Learning the Fine Art of Collaboration

By: Alan MacCormack and Theodore Forbath
Innovations are increasingly brought to the market by networks of firms, selected for their unique capabilities and operating in a coordinated manner. This collaborative model demands that firms develop different skills, yet despite this need, there is little guidance... View Details
Keywords: Digital Platforms
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MacCormack, Alan, and Theodore Forbath. "Learning the Fine Art of Collaboration." Forethought. Special Issue on HBS Centennial. Harvard Business Review 86, no. 1 (January 2008): 10–11.
  • 11 Mar 2014
  • Working Paper Summaries

Return Migration and Geography of Innovation in MNEs: A Natural Experiment of On-the-Job Learning of Knowledge Production by Local Workers Reporting to Return Migrants

Keywords: by Prithwiraj Choudhury; Technology
  • 3 Feb 2020
  • Interview

Lou Shipley: [How to Build a Culture of Enablement]

By: Lou Shipley
This episode of Reveal brings Lou Shipley, investor, lecturer, and previous CEO of Black Duck Security. Lou details sales enablement's role in delivering sales excellence and an effective new hire onboarding experience. View Details
Keywords: Hiring; Company Culture; Sales; Selection and Staffing; Organizational Culture
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"Lou Shipley: [How to Build a Culture of Enablement]." Reveal: The Revenue Intelligence Podcast, Gong.io, February 3, 2020.
  • Research Summary

The Role of Leadership in Strategy

By: Cynthia A. Montgomery

Professor Montgomery's current research centers on the human side of strategy, and in particular the unique and abiding role leaders play in the formulation and implementation of strategy.  Her article "Putting Leadership Back into Strategy,"... View Details

  • 01 Apr 2024
  • In Practice

Navigating the Mood of Customers Weary of Price Hikes

Inflation remains front and center for consumers and businesses, which continue to reel from the double-digit rise in prices during the COVID-19 pandemic and the interest rate hikes designed to cool them. While price increases for goods... View Details
Keywords: by Rachel Layne; Retail; Consumer Products
  • 15 Sep 2010
  • Other Presentation

Microeconomic Aspects of Competitiveness:Lessons for Post-Crisis Growth Policies

By: Christian H.M. Ketels
Prof. Christian Ketels - Institute for Strategy and Competitiveness, Harvard Business School and Center for Strategy and Competitiveness, Stockholm School of Economics View Details
Keywords: Economics; Growth and Development; Society; Latvia
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Ketels, Christian H.M. "Microeconomic Aspects of Competitiveness:Lessons for Post-Crisis Growth Policies." Institute for Strategy and Competitiveness, Riga, Latvia, September 15, 2010.
  • November 2015 (Revised February 2016)
  • Case

Allianz Turkey: Focus on the Customer (A)

By: W. Earl Sasser and Gamze Yucaoglu
At the age of 39, Solmaz Altın took over the helm at Allianz Turkey. Solmaz quickly realized that, although the insurance market was thinly penetrated in Turkey, the company was operating in a very competitive environment with pressure on prices and, hence, cost... View Details
Keywords: Service Excellence; Customer Experience; Customer Service; Emerging Market; Customer Focus; Net Promoter Score; Customer Relationship Management; Competition; Leading Change; Service Operations; Emerging Markets; Customer Satisfaction; Insurance Industry; Turkey
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Sasser, W. Earl, and Gamze Yucaoglu. "Allianz Turkey: Focus on the Customer (A)." Harvard Business School Case 316-093, November 2015. (Revised February 2016.)
  • November 2010
  • Article

Which of These People Is Your Future CEO?

By: Boris Groysberg, Andrew Hill and Toby Johnson
Americans have long believed that U.S. military officers-trained for high-stakes positions, resilience, and mental agility-make excellent CEOs. That belief is sound, but the authors' analysis of the performance of 45 companies led by CEOs with military experience... View Details
Keywords: Experience and Expertise; Training; Leadership Style; Managerial Roles; Situation or Environment; United States
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Groysberg, Boris, Andrew Hill, and Toby Johnson. "Which of These People Is Your Future CEO?" Harvard Business Review 88, no. 11 (November 2010): 80–85.
  • 2015
  • Article

The Corporate Headquarters in the Contemporary Corporation: Advancing a Multimarket Firm Perspective

By: Markus Menz, Sven Kunisch and David J. Collis
The corporate headquarters (CHQ) is the central organizational unit in the contemporary corporation and is critical for value creation in the overall firm. Since the early 1960s, a significant body of research on the CHQ has evolved along two separate but related... View Details
Keywords: Corporate Headquarters; Corporate Center; Corporate Parent; Corporate Strategy; Multimarket Firm; Multibusiness Firm; Multinational Corporation; Management; Organizations; Strategy
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Menz, Markus, Sven Kunisch, and David J. Collis. "The Corporate Headquarters in the Contemporary Corporation: Advancing a Multimarket Firm Perspective." Academy of Management Annals 9 (2015): 633–714.
  • 17 Sep 2008
  • Working Paper Summaries

Secrets of the Academy: The Drivers of University Endowment Success

Keywords: by Josh Lerner, Antoinette Schoar & Jialan Wang; Education
  • Research Summary

Performance Impact of Continuous Replenishment Systems

By: Janice H. Hammond
Janice H. Hammond has conducted (with Ted Clark of Hong Kong University of Science and Technology) a survey of U.S. retailers to determine how the implementation of continuous replenishment programs between manufacturers and retailers affects supply channel... View Details
  • August 2017
  • Article

Effective Leadership of Surgical Teams: A Mixed Methods Study of Surgeon Behaviors and Functions

By: J. Stone, E. Aveling, M. Frean, M. Shields, C. Wright, F. Gino, T. Sundt and S.J. Singer
The importance of effective team leadership for achieving surgical excellence is widely accepted, but we understand less about the behaviors that achieve this goal. We studied cardiac surgical teams to identify leadership behaviors that best support surgical teamwork.... View Details
Keywords: Groups and Teams; Leadership; Health Care and Treatment; Health Industry
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Stone, J., E. Aveling, M. Frean, M. Shields, C. Wright, F. Gino, T. Sundt, and S.J. Singer. "Effective Leadership of Surgical Teams: A Mixed Methods Study of Surgeon Behaviors and Functions." Annals of Thoracic Surgery 104, no. 2 (August 2017): 530–537.
  • Research Summary

The Future of MBA Education

David Garvin, together with Srikant Datar and Patrick Cullen, is examining the future of MBA education and the evolving role of business schools. The research has several components: interviews with business school deans and business executives to identify the... View Details
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