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- All HBS Web
(639)
- News (159)
- Research (389)
- Multimedia (4)
- Faculty Publications (81)
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- 04 Jun 2024
- Research & Ideas
Navigating Consumer Data Privacy in an AI World
be forgotten.” So, if someone asks a company to delete their records because they don't want to be part of any data analysis or algorithms, the company needs to act fast and get it done. Sticking to the usual way of doing things isn't a... View Details
- 20 Aug 2020
- Book
From the Plow to the Pill: How Technology Shapes Our Lives
the world in the Middle Ages, the dominant economic unit was the family farm. People farmed the land and produced most of their own goods. There was some division of labor because women always took care of the children. But at that time... View Details
Keywords: by Dina Gerdeman
- 01 Nov 1999
- Research & Ideas
John H. Patterson and the Sales Strategy of the National Cash Register Company, 1884 to 1922
steps: approach, proposition, demonstration, and close. In the approach, the salesman made no mention of the cash register. Instead, he explained that he wanted to help the businessman find ways to increase profit—that he wanted, in effect, to View Details
Keywords: by Walter A. Friedman
- 16 Jan 2006
- Research & Ideas
Adam Smith, Behavioral Economist?
belief that managers have internalized the values we care about, and trust them to act on those, particularly when they might come in conflict with their own interests. There are similarly other professions... View Details
Keywords: by Ann Cullen
- 12 Dec 2011
- HBS Case
HBS Cases: Clocky, the Runaway Alarm Clock
had to be careful to focus on function as well as fun, lest Clocky be relegated to fad status along with past products like Sony's now-discontinued robotic pet dog, the AIBO. “Apple succeeds because in addition to providing an appealing... View Details
- 19 Dec 2022
- Research & Ideas
What Motivates People to Give Generously—and Why We Sometimes Don't
excuses not to always say “yes,” but rather to say “no” sometimes. Zlatev: Researchers at Yale have coined phrases that I find helpful in making a distinction between giving and giving in. Giving is about your own internal motivations behind View Details
- 16 Mar 2020
- Research & Ideas
How the Coronavirus Is Already Rewriting the Future of Business
quickly. The shift has happened in days, not months. Businesses may be able to learn how to move faster, acting in more agile ways, as a result. Amy C. Edmondson (@AmyCEdmondson) is the Novartis Professor of Leadership and Management.... View Details
Keywords: by Dina Gerdeman
- 16 Jul 2020
- Research & Ideas
Restaurant Revolution: How the Industry Is Fighting to Stay Alive
policies with exclusions. Thanks, but no thanks to bailouts Our panelists expressed frustration with government aid programs, such as the US CARES Act and its Paycheck Protection Program (PPP) enacted in... View Details
- 23 Apr 2024
- In Practice
Getting to Net Zero: The Climate Standards and Ecosystem the World Needs Now
With each month clocking record-breaking temperatures across the planet, this Earth Day reflected the renewed urgency of regulators and businesses to find climate-change solutions. The US Securities and Exchange Commission recently adopted new rules that will mandate... View Details
Keywords: by Rachel Layne
- 02 Jan 2018
- First Look
First Look at New Research and Ideas, January 3, 2018
and act in a way that supports the longer-term needs of their businesses—and it’s hard to fault them. The biggest problem with a short-term approach is that managers develop blind spots around crucial processes such as recruiting, hiring,... View Details
Keywords: Sean Silverthorne
- 17 Jul 2012
- First Look
First Look: July 17
clinical work areas: operating rooms/post-anesthesia care units, emergency departments, intensive care units, and medical/surgical units. We collected survey data from nurses in those work areas. Measures:... View Details
Keywords: Sean Silverthorne
- 24 Feb 2016
- Research & Ideas
Why It's Best to Take Tests Early in the Day
The research provides food for thought as policymakers debate the efficacy and fairness of education initiatives like No Child Left Behind, the 2001 United States Act of Congress requiring federally funded public schools to administer... View Details
- 21 Apr 2021
- Research & Ideas
The Pandemic Conversations That Leaders Need to Have Now
leaders to “just start with the relationship—even if you don’t feel like you have an established one—because showing care and concern is what creates that relationship. What’s so powerful about empathizing first is that it affects both... View Details
- 12 Dec 2005
- Research & Ideas
Using the Law to Strategic Advantage
lawyer and to be able to engage with their lawyers in deciding how to proceed. Q: Just as managers have to become more learned about the law, you say that lawyers must become more business savvy. What is the lawyer's role in all this? A: Lawyers advising firms or View Details
- 09 Jul 2020
- Research & Ideas
It’s Time to Reset Decision-Making in Your Organization
writes about VUCA and its application in the business world, says red teamers “don’t simply shoot holes in a plan [they require] leaders to move beyond ‘that won’t happen’ to ‘what if this occurs.” Red team membership should be rotated, he says, and leaders must be... View Details
Keywords: by Boris Groysberg and Sarah Abbott
- 07 Apr 2020
- Research & Ideas
What Customers Need to Hear from You During the COVID Crisis
livestreamed on YouTube, while Chipotle hosted Zoom hangouts where 3,000 fans could virtually mingle with celebrities. SnapChat curated mental health resources into a “Here for You” campaign, demonstrating its caring for its community of... View Details
Keywords: by Jill Avery and Richard Edelman
- 09 Oct 2001
- Research & Ideas
Driven: How Human Nature Shapes Organizations
can evolve mutual caring commitments. These others will, in all likelihood, be in their immediate work area. When these one-to-one bonded relationships form a cluster, the participants will begin to see themselves as a group, their bonded... View Details
Keywords: by Paul Lawrence & Nitin Nohria
- 13 Jul 2020
- Research & Ideas
Merck CEO Ken Frazier Discusses a COVID Cure, Racism, and Why Leaders Need to Walk the Talk
criminal justice reform, other issues like that, health care reform, but the nexus between corporate America and what Black America needs and the most, in my opinion, is employment. And so if we can do something about the 5.5 million... View Details
- 28 May 2020
- Research & Ideas
Coronavirus Could Create a 'Bankruptcy Pandemic'
to “flatten the curve” and reduce the number of bankruptcy filings, at least by enough to allow the existing system to function effectively. Massive financial support available to distressed businesses under the CARES View Details
- 30 May 2005
- Research & Ideas
Six Steps for Making Your Threat Credible
strategy requires careful calculation. Your sunk costs must be large and visible enough to make an impact but small enough that you are not significantly harmed by losses you may incur in the hope of influencing your counterpart. Don't... View Details
Keywords: by Deepak Malhotra