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Show Results For
- All HBS Web
(538)
- People (1)
- News (251)
- Research (276)
- Multimedia (3)
- Faculty Publications (10)
- 18 Jan 2018
- News
The Lessons of All-Day Breakfast
And so I think that's how we've been able to move the line with a lot of our operators. Morrell: Was this a big lesson internally for McDonald's? Cunningham: Yeah, I think it was. And it's allowed us to do... View Details
- 22 Mar 2010
- Research & Ideas
One Strategy: Aligning Planning and Execution
middle managers and line employees attempt to execute the explicit strategy. Unfortunately, these strategies often diverge. They are not aligned. And so the potential of the enterprise becomes unrealized. "Strategy therefore becomes... View Details
- 06 Jun 2005
- What Do You Think?
Is a “Level Playing Field” a Good Thing?
a level playing field with big business that can spend millions, perhaps billions, to launch a new product or service." Others set forth reasons for inequities in international competition and how they... View Details
Keywords: by James Heskett
- 19 Sep 2016
- Research & Ideas
Why Isn't Business Research More Relevant to Business Practitioners?
other colleagues published an experimental study showing that organizations can encourage honest reporting on financial documents—for example, expense reports or tax forms—simply by moving the signature line... View Details
- 06 Sep 2004
- Research & Ideas
The Innovator’s Battle Plan
satisfied, high-paying customers. In essence, incumbents can disassociate themselves from a business in exchange for a better one. How can we identify when flight is in progress? Changes in customer or product mix can be a clear sign of... View Details
- 26 Nov 2001
- Research & Ideas
How Toyota Turns Workers Into Problem Solvers
American Big Three and many other auto companies had done major benchmarking studies, and they and other companies had tried to implement their own forms of the Toyota Production System. There is the Ford Production System, the Chrysler... View Details
- 23 May 2012
- Research & Ideas
Five Ways to Make Your Company More Innovative
this kind of flexibility. And some of those self-selected, self-organized projects might even result in a blockbuster product or line of business. For 3M, it was the Post-it note. Recognize innovation in... View Details
- 01 Aug 1998
- News
High Honors
Idanta works closely with entrepreneurs to build major businesses with a potential for sales of a half-billion dollars or more. Dunn has made long-term commitments - an average of twelve to fifteen years - a bulwark of his firm's... View Details
- 25 Mar 2015
- HBS Case
Tate’s Digital Makeover Transforms the Traditional Museum
line with new technologies, so they are not interfering with the display of art or being frivolous with an art collection with which they've been entrusted." When Avery teaches the case to cultural... View Details
- 22 May 2017
- Lessons from the Classroom
A Luxury Industry Veteran Teaches the Importance of Aesthetics to Budding Business Leaders
Pauline Brown joined the HBS faculty following a tenure as Chairman of North America at the French luxury goods conglomerate, LVMH Moët Hennessy Louis Vuitton. (Photo credit: Albert Cheung) To future CEOs who want to succeed in the business of making and marketing... View Details
- 26 May 2003
- Research & Ideas
When Silence Spells Trouble at Work
"Better to be quiet and thought a fool than to talk and be known as one." The social virtues of silence are reinforced by our survival instincts. Many organizations send the message—verbally or nonverbally—that falling into... View Details
Keywords: by Leslie A. Perlow
- 30 Mar 2020
- Research & Ideas
The New Rules for Remote Work: Pandemic Edition
With more people working remotely right now, many of us have experienced a videoconference interrupted by barking dogs or hungry kids demanding snacks, punctuated, perhaps, by cabinet doors slamming and ice makers grinding in the... View Details
Keywords: by Dina Gerdeman
- 08 May 2018
- First Look
First Look at New Research and Ideas, May 8, 2018
manner that increases reimbursement or avoids financial penalties. Identifying upcoding in claims data is challenging due to unobservable confounders (e.g., patient risk). We leverage state-level variations in adverse event reporting... View Details
Keywords: Sean Silverthorne
- Web
The Intersection of Public Relations and Photography | Baker Library | Bloomberg Center | Harvard Business School
industry,” he asserted, “has any moral right to allow itself to be unexplained, misunderstood or publicly distrusted, for by its unpopularity it poisons the pond in which we all must fish.” 17 While many companies hired outside PR... View Details
- 14 Jul 2003
- Research & Ideas
Understaffed and Overworked: What Now?
challenge on her hands. Perhaps you are attempting to manage your way through a similarly exigent scenario. Trying to accomplish everything that used to be done by two or three people, you may be feeling stressed, maybe more than a bit... View Details
Keywords: by Paul Michelman
- 08 Jul 2008
- First Look
First Look: July 8, 2008
is a time-honored approach, particularly in media and entertainment. When space is limited on store shelves and in traditional distribution channels, producers tend to focus on a few likely best sellers, hoping that one or two View Details
Keywords: Martha Lagace
- Web
Charts & Statistics - Leadership
250 million to 281 million Influence: Medium-High 1900 s 19 Model T Plastic Safety razor Widespread use of steam engine, electricity, and openhearth furnace allows businesses to expand nationwide Influence: Medium 10 1910 s 19 First widespread use of auto assembly... View Details
- Person Page
Read excerpts from DENIAL
The Edifice Complex: Denial at Sears
Book Excerpt: Denial at Sears (BusinessWeek.com, February 26, 2010)
From Denial: Why Business... View Details
- 22 Jul 2019
- Book
How to Be a Digital Platform Leader
authors explain the fundamentals of platforms, different strategies and business models, common errors, and platform battlegrounds of the future that involve competing technologies and implications for organizations. There is advice for traditional firms looking to... View Details
Keywords: by Martha Lagace
- 27 Oct 2002
- Research & Ideas
Want a Happy Customer? Coordinate Sales and Marketing
technology, operations, finance, etc.), different levels in the customer's organizational hierarchy, and different customer regional and line of business organizations. Customers are reached through complex overlapping means including... View Details
Keywords: by Benson Shapiro