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    • News  (491)
    • Research  (359)
  • Faculty Publications  (36)

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  • All HBS Web  (987)
    • People  (4)
    • News  (491)
    • Research  (359)
  • Faculty Publications  (36)
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  • 22 Jul 2019
  • Book

How to Be a Digital Platform Leader

mistake is mistiming the market. It’s possible to be too early, which is not often the big problem, but it is more problematic to be too late. This is because of the power of network effects and the power of platforms to scale very... View Details
Keywords: by Martha Lagace
  • 01 May 2019
  • What Do You Think?

What Should the Leadership of YouTube Do?

weren’t the only things producing engagement. Content such as hate speech and unsupported conspiracy theories were among the most popular viewer “draws” as well. A big step, for example, involved barring Alex Jones’ Infowars site and its... View Details
Keywords: by James Heskett; Entertainment & Recreation; Media & Broadcasting
  • 10 Sep 2020
  • Research & Ideas

The COVID Two-Step for Leaders: Protect and Pivot

simple: Why? Why do you do this? Why do you do things in this way? Just keep asking “why?”—every subsequent “why?” will go deeper. Asking “why?” five times is a strategy pioneered by Toyota to track down the root cause of mistakes.... View Details
Keywords: by Boris Groysberg and Katherine Connolly Baden
  • 17 Dec 2008
  • Lessons from the Classroom

‘Ted Levitt Changed My Life’

both ways. Peter Levitt, a lawyer in Boston, says that his father often fine-tuned discussion points while eating breakfast at a diner on Western Avenue. After a big meal, Levitt père would skip lunch: "Dad enjoyed food so much that... View Details
Keywords: by Julia Hanna; Education; Retail
  • 29 Aug 2024
  • Research & Ideas

Shoot for the Stars: What to Know About the Space Economy

sector. There was a big boom, a few years ago, in these private space enterprises trying to go public through special purpose acquisition companies (SPACs). In a SPAC, somebody would start a company with the sole idea of acquiring a... View Details
Keywords: by Kara Baskin; Aerospace
  • 21 Mar 2016
  • Lessons from the Classroom

When Your Classmate is an NBA Superstar (or Fashion Model, or Movie Actress)

resources too thin on a variety of lower-rent risks. “Media companies often try to play it safe. ‘Let’s make five $40 million movies instead of one big $200 million movie.’ They figure it’s hard to predict... View Details
Keywords: by Dina Gerdeman; Entertainment & Recreation; Sports; Media & Broadcasting; Education
  • 20 Sep 2007
  • Research & Ideas

How to be a Customer

should sell themselves to marketers. As a customer, do you ever think about how you can get a leg up on your competition—the other customers competing for the attention and goodwill of the seller? We all know that not all customers are treated equal. View Details
Keywords: by John Quelch
  • 13 Jun 2012
  • HBS Case

HBS Cases: A Startup Takes On the Credit Ratings Giants

For most of the 20th century, three bond ratings agencies—Moody's, Fitch, and Standard & Poor's—dominated the credit ratings industry, recently controlling 97 percent of the market. But the status quo was disrupted by the 2008 global economic recession, an event... View Details
Keywords: by Maggie Starvish; Banking; Financial Services
  • 03 Dec 2018
  • Research & Ideas

How Companies Can Increase Market Rewards for Sustainability Efforts

flavijus For the first time, a link has been drawn between public sentiment about a company’s sustainability practices and how that company is valued in the market. The results are important both for investors searching for under-valued, socially responsible companies,... View Details
Keywords: by Rachel Layne
  • 23 Jan 2015
  • Research & Ideas

Oil Price Fallout: What Happens Next?

The last six years have proved just how fluid the international oil market is. And if recent support of the Keystone Pipeline by the U.S. House of Representatives and the Nebraska Supreme Court (which approved the pipeline's path through that state) are any indication,... View Details
Keywords: Re: Richard H.K. Vietor; Energy; Utilities
  • 18 Oct 2016
  • Op-Ed

Why Business Should Invest in Community Health

Children in the United States today are at risk to live shorter lives than their parents. This sobering assessment is one reason big box retailer Target is investing $40 million this year to improve the health of communities around the... View Details
Keywords: by John Quelch, Howard Koh, and Pamela Yatsko; Health
  • 18 Jul 2005
  • Research & Ideas

Identify Emerging Market Opportunities

"five contexts framework"—issues to consider, in essence—to understand institutional variations between countries. We excerpt a summary of the five contexts. As we helped companies think through their globalization strategies,... View Details
Keywords: by Tarun Khanna, Krishna G. Palepu & Jayant Sinha
  • 09 Mar 2010
  • First Look

First Look: March 9

http://www.amazon.com/One-Report-Integrated-Reporting-Sustainable/dp/0470587512/ref=sr_1_1?ie=UTF8&s=books&qid=1266436753&sr=1-1 The Big Ditch: How America Took, Built, Ran, and Ultimately Gave Away the Panama Canal... View Details
Keywords: Martha Lagace
  • 11 Jun 2014
  • Research & Ideas

In the Future of Sports Investing, Media Is the Best Bet

three hours rather than all day, or even five days for a Test match. "Five days doesn't work on TV, but two hours and ten minutes does. As a result, the Indian Premier League (IPL) is a big success in a... View Details
Keywords: by Carmen Nobel; Sports; Financial Services
  • 10 Aug 2016
  • Research & Ideas

Prospective Students Steer Clear of Schools Rocked by Scandal

scandal generating more than five New York Times pieces in the month following news of the incident led to an 8.8 percent drop; and long-form coverage of a scandal was followed by a 10.4 percent decline. “These long-form stories that go... View Details
Keywords: by Dina Gerdeman; Education
  • 20 Aug 2024
  • Book

Why Competing With Tech Giants Requires Finding Your Own Edge

its peak in 2017. Over the years, Ping An implemented its finance plus ecosystem strategy through three steps. First, it used technology to enable and increase the competitiveness of its core business of financial services. Second, it leveraged technology to enable... View Details
Keywords: by Feng Zhu; Technology; Information Technology
  • 19 Oct 2017
  • Research & Ideas

How Charitable Organizations Can Thwart Excuses for Not Giving

participants were given the option of donating money to the bundle of state chapters, or keeping the funds for themselves. The researchers then repeated the experiment, offering the bundle of four chapters or five (with one getting zero).... View Details
Keywords: by Michael Blanding
  • 14 May 2012
  • Research & Ideas

Breaking the Smartphone Addiction

but for the team's work process and ultimately the client—that the experiment was expanded to more and more of BCG's teams. Four years later, over nine hundred BCG teams from thirty countries on five continents had participated. Sleeping... View Details
Keywords: by Leslie A. Perlow
  • 03 Feb 2020
  • What Do You Think?

Can an Organization Have Too Much 'Rebel Talent'?

Perspective (The ability to “constantly broaden (one’s) view of the world and see it as others do”) Diversity (“The tendency to challenge predetermined social roles”) Authenticity (Remaining open and vulnerable in order to connect with others and learn from them")... View Details
Keywords: by James Heskett
  • 24 Oct 2005
  • Research & Ideas

IPR: Protecting Your Technology Transfers

to improve IPR in many ways. We classify the reforms we study according to whether or not they expand or strengthen patent law along five dimensions: Expansion in the range of goods eligible for patent protections. Expansion in the... View Details
Keywords: by Cynthia Churchwell
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