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- All HBS Web (253)
- Faculty Publications (105)
- Student-Faculty-Profile
Michelle Shell & Ryan Buell
Research focus Michelle: Ryan and I are both interested in deeply understanding what happens when customers interact with an organization’s operating system. Insights about customer behavior can influence a company to operate differently... View Details
- 22 May 2020
- In Practice
Post-COVID Health Care: More Screens, Less Red Tape?
lump sums to estimations of RVU volumes if the crisis didn’t happen. My hope is that this crisis will provide the opportunity to rethink physician compensation in a way that maps physician incentives to the behaviors that generate value... View Details
Keywords: by Danielle Kost
- 01 Dec 2020
- News
Tried and Tested
have control over that. When employees don’t have control over something that matters to them, this usually points toward potential policy interventions and also naturally occurring interventions that we can... View Details
- 07 Sep 2021
- News
Embracing Activism for Social Change
Co-Response Partnership, a pilot program implemented with the county’s mental health authority, Detroit Wayne Integrated Health Network (DWIHN), designed to create better outcomes in emergencies involving first responders and citizens with mental or View Details
Keywords: Deborah Blagg
- 01 Sep 2010
- News
Alumni Books
Finance and Government Intervention Crashed the Financial System by Kevin Dowd and Martin Hutchinson (MBA ’73) (Wiley) The authors show how modern finance combined with easy money threatened to cripple the world financial system. They... View Details
- 07 Jun 2011
- First Look
First Look: June 7
Barriers to Environmental Action: Problems and Solutions Authors:Lisa L. Shu and Max Bazerman Publication:In Oxford Handbook of Business and the Environment. Oxford University Press, in press Abstract We explore interventions at the... View Details
Keywords: Sean Silverthorne
- 25 Aug 2015
- First Look
First Look Tuesday
Psychological Framework of Unethical Behavior at Work By: Moore, C., and F. Gino Abstract—Many of the scandalous organizational practices that have come to light in the last decade-rigging LIBOR, misselling payment protection insurance,... View Details
- 07 May 2018
- Research & Ideas
Why Online Retailers Should Hide Their Best Discounts
adding a number of different frictions to the website, including eliminating the link to the outlet catalog on the store’s landing page, removing the ability for customers to search by discount, and taking away markers that automatically calculate discounts for buyers.... View Details
- 31 Jul 2018
- First Look
New Research and Ideas, July 31, 2018
months of deliberations with multiple stakeholders in India and the U.S., including individuals from academia, industry, and government. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=54716 forthcoming Handbook of View Details
Keywords: Dina Gerdeman
- 13 Apr 2023
- Blog Post
Grolsch Brewing Company: Drink Sustainably
companies we visited were supportive of market interventions by government policy and regulation to encourage sustainable investments. For example, Grolsch shared that taxes on landfilling (which is now prohibited in the Netherlands) and... View Details
- 26 Mar 2013
- First Look
First Look: March 26
use three detailed case studies of state-owned oil companies-Brazil's Petrobras, Norway's Statoil, and Mexico's Pemex-to examine how our theory fares in practice. Overall, we show how mixed enterprises have made progress to solve some of their agency problems, even as... View Details
Keywords: Sean Silverthorne
- 01 Dec 2022
- News
Program Catalyzes New Streams of Research
years. He was previously a fellow with Stanford’s Center for Advanced Study in the Behavioral Sciences. Broderick Turner, Assistant Professor of Marketing, Pamplin College of Business, Virginia Tech, and Cofounder, Technology, Race and... View Details
Keywords: Jennifer Gillespie
- 18 Jun 2012
- Research & Ideas
Better by the Bunch: Evaluating Job Candidates in Groups
have worked on" —Max Bazerman A recent collaboration between Harvard Business School and the Harvard Kennedy School (HKS) reveals that you're much less likely to stereotype by gender if you apply an "evaluation nudge"—an View Details
Keywords: by Maggie Starvish
- 01 Feb 2008
- What Do You Think?
How Sustainable Is Sustainability in a For-Profit Organization?
of any organization." Carol Holding associated brand value with sustainability: "As brand value will soon be included in a company's valuation ... we can more than ever monetize sustainable behavior." Others see the market working its effects on View Details
Keywords: by Jim Heskett
- 02 Mar 2010
- First Look
First Look: March 2
top management must seize hold of the substantive content of the new strategy as well as its operational implementation—a top-down intervention we call deep dive—in order to overcome barriers to change that are manifest in a wide range of... View Details
Keywords: Martha Lagace
- 16 Nov 2010
- First Look
First Look: November 16, 2010
explore interventions at the individual level and focus on recognized cognitive barriers from behavioral decision-making literature. In particular, we highlight three cognitive barriers that impede sound... View Details
Keywords: Sean Silverthorne
- 09 Jun 2015
- First Look
First Look: June 9, 2015
Publications June 2015 Perspectives on Psychological Science Three Principles to REVISE People's Unethical Behavior By: Ayal, S., F. Gino, R. Barkan, and D. Ariely Abstract— Dishonesty and unethical View Details
Keywords: Sean Silverthorne
- 01 Dec 2022
- News
Road to Recovery
options to assist people with substance use issues. Then he learned that there were better treatments available—a category of interventions known as contingency management, which offer motivational incentives for staying sober. “But no... View Details
- 12 May 2009
- First Look
First Look: May 12, 2009
(Studies 3 and 4), we find that dishonest behavior increased moral disengagement and motivated forgetting of moral rules. Such changes did not occur in the case of honest behavior or consideration of the... View Details
Keywords: Martha Lagace
- 27 Aug 2013
- First Look
First Look: August 27
Journal of Economic Behavior & Organization Simplification and Saving By: Beshears, John, James J. Choi, David Laibson, and Brigitte C. Madrian Abstract—The daunting complexity of important financial decisions can lead to... View Details
Keywords: Sean Silverthorne