Filter Results:
(786)
Show Results For
- All HBS Web
(786)
- News (205)
- Research (429)
- Events (4)
- Multimedia (7)
- Faculty Publications (289)
Show Results For
- All HBS Web
(786)
- News (205)
- Research (429)
- Events (4)
- Multimedia (7)
- Faculty Publications (289)
- October 2018 (Revised September 2020)
- Case
Testing Autonomy in Pittsburgh
By: Mitchell Weiss and Brittany Urick
Pittsburgh’s mayor had been among the first to welcome self-driving vehicles but was now one of many needing to react after a pedestrian fatality involving an autonomous Uber in Arizona. He had originally preferred to roll out “the red carpet” instead of the “red... View Details
Keywords: Public Entrepreneurship; Government Innovation; Government Experimentation; Autonomous Vehicles; Mayor; Mayor Peduto; Cities; Mobility; Automation; Uber; Argo Ai; Aurora Innovation; Aptiv; Entrepreneurship; Public Sector; Innovation and Invention; Transportation; City; Safety; Business and Government Relations; Transportation Industry; Auto Industry; United States; Pennsylvania; Pittsburgh
Weiss, Mitchell, and Brittany Urick. "Testing Autonomy in Pittsburgh." Harvard Business School Case 819-059, October 2018. (Revised September 2020.)
- 09 Apr 2019
- First Look
New Research and Ideas, April 9, 2019
(e.g., email addresses) at the time of checkout. Index soon added automated marketing tools and payment/security tools (e.g., encryption) to its product portfolio. However, selling to large retail chains had... View Details
Keywords: Dina Gerdeman
- 24 Jun 2013
- Working Paper Summaries
The Entrepreneurial Gap: How Managers Adjust Span of Accountability and Span of Control to Implement Business Strategy
Keywords: by Robert L. Simons
- 31 Jan 2022
- Research & Ideas
Where Can Digital Transformation Take You? Insights from 1,700 Leaders
unlearn, relearn, and embrace the latest and best practices. Curiosity and creativity are vital resources for a digitally mature company. Even with the View Details
- 15 Aug 2024
- Op-Ed
Post-CrowdStrike, Six Questions to Test Your Company's Operational Resilience
the trial runs. Technology: Use necessary technological tools to support assigned roles in crisis management, ensuring seamless operation and coordination, such as different modes of communication and... View Details
Keywords: by Hise Gibson and Anita Lynch
- 12 Mar 2025
- Podcast
Cal Newport on slow productivity and next-wave AI
Joe Fuller welcomes back the Georgetown computer scientist and leading observer of knowledge work, who reprises his argument against busyness as the default mode. Also, cracking the productivity code, parsing AI's potential, and better work-life balance. View Details
- 14 Jul 2022
- Research & Ideas
When the Rubber Meets the Road, Most Commuters Text and Email While Driving
automated vehicles to navigate for them. “The risk is that the promise of extensive automation may provide a false sense of security,” says Sadun. “Our findings suggest that some drivers are already easily... View Details
Keywords: by Jay Fitzgerald
- 03 Jul 2024
- Podcast
Adaptable and inclusive: Kraft Heinz’s brand of workforce
Melissa Werneck, EVP and global chief people officer for the multinational food and beverage firm, on reskilling for web marketing and personalization, AI, hybrid work, and collaboration across time zones and cultures. Also, why diversity is good business for consumer... View Details
- 01 Jun 2004
- News
Teaching and Learning Center Established, Honors Christensen’s Legacy
will help strengthen the School’s long tradition of world-class teaching. The C. Roland Christensen Center for Teaching and Learning, scheduled to open this fall, will augment the already established HBS... View Details
- September 2014
- Case
OvaScience
By: G. Felda Hardymon, Tom Nicholas, Toby Stuart and Noah Fisher
In early April 2012, Michelle Dipp, MD, Ph.D, CEO and co-founder of OvaScience, had just received a buyout offer from PG Ventures, a private equit's first promising fertility treatment, AUGMENT (Autologous Germ-line Mitochondrial Energy Transfer), had the potential to... View Details
Hardymon, G. Felda, Tom Nicholas, Toby Stuart, and Noah Fisher. "OvaScience." Harvard Business School Case 815-058, September 2014.
- Article
The Cost Structure, Customer Profitability, and Retention Implications of Self-Service Distribution Channels: Evidence from Customer Behavior in an Online Banking Channel
By: Dennis Campbell and Frances X. Frei
This paper uses the context of online banking to investigate the consequences of employing self-service distribution channels to alter customer interactions with the firm. Using a sample of retail banking customers observed over a 30-month period at a large U.S. bank,... View Details
Keywords: Cost; Service Operations; Distribution Channels; Consumer Behavior; Internet and the Web; Banks and Banking; Technology Adoption; Service Delivery; Market Transactions; Market Participation; Profit; Retail Industry; Banking Industry; United States
Campbell, Dennis, and Frances X. Frei. "The Cost Structure, Customer Profitability, and Retention Implications of Self-Service Distribution Channels: Evidence from Customer Behavior in an Online Banking Channel." Management Science 56, no. 1 (January 2010): 4–24. (Lead Article.)
- 25 Sep 2024
- Podcast
Collective counsel: Corporate law's changing workforce and culture
Vinson and Elkins' Keith Fullenweider on recruiting team players, boosting collaboration and soft skills through targeted training and mentorship, prioritizing mental health and work-life balance, automating judiciously, and making return-to-office work. View Details
- 2024
- Working Paper
Demographically Biased Technological Change
By: Victor Manuel Bennett, John-Paul Ferguson, Masoomeh Kalantari and Rembrand Koning
Who gets the jobs that automation creates? A consensus has begun to emerge that said technologies complement rather than substitute for labor. However, they also shift the demand for specific types of skills and other worker competencies. Such shifts imply unequal... View Details
Bennett, Victor Manuel, John-Paul Ferguson, Masoomeh Kalantari, and Rembrand Koning. "Demographically Biased Technological Change." Working Paper, June 2024.
- 29 Dec 2014
- Research & Ideas
Most Popular Articles and Research Papers of 2014
Most Popular Faculty Working Papers 2014 Learning By Thinking: How Reflection Improves Performance Researchers Giada Di Stefano, Francesca Gino, Gary Pisano, and Bradley Staats focus on the reflective dimension of the learning process... View Details
- October 1998 (Revised June 2002)
- Case
Austin, Texas: Building a High-Tech Economy
By: Bruce R. Scott and Srinivas Sunder
Members of the community decide to try to diversify the economy of Austin, Texas, by welcoming high-technology firms and by augmenting the electrical engineering faculty at University of Texas--Austin. View Details
Keywords: Development Economics; Diversification; Information Technology; Policy; Government and Politics; Engineering; Technological Innovation; Competitive Advantage; Higher Education; Texas
Scott, Bruce R., and Srinivas Sunder. "Austin, Texas: Building a High-Tech Economy." Harvard Business School Case 799-038, October 1998. (Revised June 2002.)
- 06 Apr 2020
- Research & Ideas
Where Do Workers Go When the Robots Arrive?
computer science, actually emerge in regions that import less expensive goods from China. Service jobs like retail and restaurants fall slightly, but not in a statistically significant way, the researchers found. Robots on the march... View Details
- 05 Jul 2023
- Cold Call Podcast
How Unilever Is Preparing for the Future of Work
- November 2020 (Revised March 2023)
- Case
Zipline: The World's Largest Drone Delivery Network
By: Tarun Khanna and George Gonzalez
Zipline established the world's largest logistics network in Rwanda and Ghana by delivering medical supplies to hospitals via automated drones. The company is now looking to expand in the U.S. and partnered with Walmart to expand into home delivery. Zipline must... View Details
Keywords: Drones; Business Startups; Expansion; Growth and Development Strategy; Governing Rules, Regulations, and Reforms; Medical Devices and Supplies Industry; United States; Africa
Khanna, Tarun, and George Gonzalez. "Zipline: The World's Largest Drone Delivery Network." Harvard Business School Case 721-366, November 2020. (Revised March 2023.)
- Research Summary
Overview
Grant uses a combination of laboratory and field experiments to harness consumers' cognitive and affective resources to increase their well-being. Consumers make countless daily decisions in the pursuit of happiness -- whether and how to spend or save their money, what... View Details
- 17 Apr 2024
- Blog Post
New Venture Competition 2024: Business and Environment Ventures
countries is attributable to small-scale farming. Eventually, we want to use AI to automate the financing process and evolve into the world's first digital Agri bank. Intrapreneurs with Purpose - Lingling... View Details