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- All HBS Web (779)
- Faculty Publications (91)
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- 03 Feb 2009
- First Look
First Look: February 3, 2009
this article, we argue that the beneficial effects of goal setting have been overstated and that systematic harm caused by goal setting has been largely ignored. We identify specific side effects associated with goal setting, including a narrow View Details
Keywords: Martha Lagace
- 27 Apr 2016
- Research & Ideas
How the FBI Reinvented Itself After 9/11
tasks and structure if you don’t also account for the organization’s identity. Here the FBI had no choice but to immediately focus on ‘what we do.’ It was clear as soon as those planes hit: We will now do national security and... View Details
Keywords: by Carmen Nobel
- 09 Jan 2012
- Research & Ideas
Location, Location, Location: The Strategy of Place
consequences of what they are doing." Such snap decisions can result in geo-mistakes that sap energy out of an organization and cause it to lose focus on what it was doing well in the first place. Geographic expansion should provide... View Details
Keywords: by Dina Gerdeman
- 14 Mar 2017
- First Look
First Look at New Research, March 14
double sales. Should he focus on direct sales or add more channel partners? Purchase this case: https://cb.hbsp.harvard.edu/cbmp/product/817001-PDF-ENG Harvard Business School Case 516-023 Managing Marketing Data at Allstate No abstract... View Details
Keywords: Sean Silverthorne
- Teaching Interest
Leadership and Organizational Behavior (LEAD)
Professor Bernstein taught Leadership and Organizational Behavior (LEAD) from 2013-2016 (7 sections). This course focuses on how managers become effective leaders by addressing the human side of enterprise.
The course is divided into five modules:
- 13 Feb 2014
- Research & Ideas
Managing the Family Business: Leadership Roles
members who grew up in the family company and know it well, to become focused on its operating effectiveness. But too much focus here generally means they give too little attention to the leadership and... View Details
Keywords: by John A. Davis
- 25 Jun 2012
- Research & Ideas
Collaborating Across Cultures
of survey and experimental research to focus on a key measure psychologists have dubbed "cultural metacognition." The term refers to a person's reflective thinking about his or her cultural assumptions. It seems to have a strong effect on... View Details
Keywords: by Michael Blanding
- 01 Mar 2023
- What Do You Think?
How Much Does 'Deep Purpose' Matter to the Bottom Line?
deep purpose just about feel-good ideas or is it worth something? How much attention should be given to the bottom line in measuring the payoff from deep purpose? How should we measure the payoff? How much does "deep purpose" matter to... View Details
Keywords: by James Heskett
- 09 Dec 2019
- Research & Ideas
Identify Great Customers from Their First Purchase
Power of Data Pay Attention To Your ‘Extreme Consumers’ On Target: Rethinking the Retail Website What do you think of this research? Share your insights below. View Details
- Research Summary
Managing the Advantages and Tradeoffs of Collaborative Structures
To solve complex problems, organizations must both collect facts and use them to solve problems. In one study, my coauthors and I show that increased connectivity—measured as network... View Details
- 27 Jul 2010
- First Look
First Look: July 27
Executives Changing Employers Authors:Francois Brochet, Gregory S. Miller, and Suraj Srinivasan Abstract We examine whether strong relations between managers and market participants lead to market participants "following" the managers to new firms. Our... View Details
Keywords: Martha Lagace
- 14 Jun 2021
- Op-Ed
When Your Nerves Get the Best of You, Change the Narrative
was really excitement about being included among such an accomplished team. This reframing worked: I felt far less stressed, and the program went well. I did learn from the experience, and eventually I became a regular teacher in the executive education programs. View Details
Keywords: by Francesca Gino
- 22 Feb 2018
- Book
The New History of American Capitalism
scholars find instead distinctive regimes of interaction and peculiar modes of relation. They study capitalism in action. This new focus lies at the intersection of two legacies from the historiography traced above—historians’ tendency to... View Details
Keywords: Manufacturing
- 06 Jul 2009
- Research & Ideas
Conducting Layoffs: ’Necessary Evils’ at Work
did you focus on those people who carry out "necessary evils" in the workplace? Joshua Margolis and Andrew Molinsky: We became interested in necessary evils because students in our undergraduate, MBA, and executive education... View Details
Keywords: by Martha Lagace
- 12 Jun 2018
- First Look
New Research and Ideas, June 12, 2018
smaller, more concentrated advertising markets where fewer competitor firms are advertising. They focus their advertisement spikes specifically toward jury trials and, in fact, specifically toward the most likely jury pool. Lastly, we... View Details
Keywords: Dina Gerdeman
- 29 Mar 2011
- First Look
First Look: March 29
produce products to fill the gap. Compact fluorescent light bulbs, already on the market, seemed the obvious replacement. But light-emitting diodes (LEDs) were attracting attention as a more efficient alternative in lighting, steadily... View Details
Keywords: Sean Silverthorne
- 27 Feb 2019
- Research & Ideas
The Hidden Cost of a Product Recall
six months. Medtech product development teams typically focus on a single product category or line, allowing them to apply their expertise more efficiently. However, recalls force these teams to shift their View Details
- 30 Jun 2015
- First Look
First Look: June 30, 2015
leaders focus on the few things that produce results and experiences for the right customers; (3) the best service operating strategies don't require tradeoffs, so leaders foster "both/and" thinking in designing winning... View Details
Keywords: Carmen Nobel
- 07 Jul 2003
- Research & Ideas
4+2 = Sustained Business Success
that whatever technology you choose to implement you execute it flawlessly. Similarly, it matters little whether you centralize or decentralize your business as long as you pay attention to simplifying the way your organization is... View Details
- 22 Apr 2019
- Research & Ideas
Why Salespeople Struggle at Leading
success—strategies that could be applied in a variety of business departments. 1. Managers must assume a new professional identity. It’s crucial for managers to acknowledge they are shedding one professional identity to take on a new role with more of a View Details
Keywords: by Dina Gerdeman