Publications

10 Apr 2007
First Look

First Look: April 10, 2007

of directors of Medtronic, Inc., a company known for its commitment to effective corporate governance, must prepare for the departure of Chairman & CEO Bill George and the retirement of four long-time directors. The company had... View Details

Keywords: Martha Lagace

18 Oct 2017
Research & Ideas

How Economic Clusters Drive Globalization

individuals and enable the integration of developing countries into the global economy. It’s an understanding that can be useful in the here and now, too. “This could be a good way for multinational View Details

Keywords: by Julia Hanna; Agriculture & Agribusiness

2013
Report

Competitiveness at a Crossroads: Finding of Harvard Business School's 2012 Survey on U.S. Competitiveness

By: Jan Rivkin, Michael E. Porter and Rosabeth M. Kanter

Harvard Business School gleaned responses from nearly 7,000 alumni and more than 1,000 members of the general public. The survey not only provides an updated view of the U.S. business environment, but also illuminates specific actions that business leaders and... View Details

Keywords: PK - 12 Education; U.S. Competitiveness; Competition; Education; Business and Community Relations; Business and Government Relations; United States

Read Now

24 Jan 2012
First Look

First Look: Jan. 24

This chapter proposes a new lens to understand corruption, using internal records collected from firms that pay bribes. We examine widespread corruption in three industries in an Asian developing country:... View Details

Keywords: Sean Silverthorne

23 Dec 2002
Research & Ideas

Partnering and the Balanced Scorecard

customers wanting a value-adding relationship. For Rockwater to become a strategic partner with its targeted customers required the development of several entirely new processes. The nature of the partnership was captured and View Details

Keywords: by Robert S. Kaplan & David P. Norton

05 Feb 2007
Research & Ideas

Business and the Global Poor

who the customer is. Traditionally, leading companies—both in the West and in developing countries—have operated under the assumption that the world's poor majority—those four billion people on the planet with a disposable income of $5 a... View Details

Keywords: by Sean Silverthorne

04 Apr 2008
What Do You Think?

Who Owns Intellectual Property?

Summing Up Is intellectual property becoming community property? Is a new generation of users and consumers of intellectual property produced by new technologies bringing totally different assumptions and attitudes to bear on its... View Details

Keywords: by Jim Heskett

23 Jul 2012
Research & Ideas

Book Excerpt: ‘Talk, Inc.’

spirit and in practice, organizational conversation is quite different from corporate communication. The latter function grew naturally out of the command-and-control model. Top-down and one-way in its orientation, View Details

Keywords: Re: Boris Groysberg

January 2013 (Revised March 2013)
Case

Beth Stewart: Navigating the Boardroom

By: Boris Groysberg and Deborah Bell

After rising through the ranks of Corporate America, Beth Stewart has become a corporate director on the board of General Growth Properties. Stewart is struggling with how to address her mounting concerns over the financial health of the growing large publically traded... View Details

Keywords: Career Management; Women Executives; Women And Leadership; Boards Of Directors; Board Dynamics; Career Planning; Independent Directors; Leadership; Corporate Governance; Governing and Advisory Boards; Interpersonal Communication; Leadership Style; Personal Development and Career; Work-Life Balance; Real Estate Industry; United States

March 2009 (Revised July 2014)
Case

PNC Financial: Grow Up Great (A)

By: Christopher Marquis, V. Kasturi Rangan and Alison Comings

In 2003, PNC Financial focused its corporate citizenship and philanthropic resources on a ten-year, $100 million investment in early childhood education called PNC Grow Up Great. The case tracks the origination of Grow Up Great, how it was developed and implemented... View Details

Keywords: Early Childhood Education; Philanthropy and Charitable Giving; Leadership; Brands and Branding; Corporate Social Responsibility and Impact; Organizational Structure; Business and Community Relations

April 2023
Article

Performance on Patient Experience Measures of Former Chief Medical Residents as Physician Exemplars Chosen by the Profession

By: Lucy Chen and J. Michael McWilliams

OBJECTIVE To compare care for patients of primary care physicians (PCPs) who were former chiefs with care for patients of nonchief PCPs.

DESIGN, SETTING, AND PARTICIPANTS Using 2010 to 2018 Medicare Fee-For-Service Consumer Assessment of Healthcare... View Details

Keywords: Performance Evaluation; Forecasting and Prediction; Knowledge Use and Leverage; Competency and Skills; Surveys; Health Industry

Find at Harvard

14 Apr 2003
Research & Ideas

Andy Grove on the Confident Leader

absolutely well placed. WK: We've been speaking of the founder's leadership; what about corporate leadership and the public's confidence in it in this era of accounting scandals? It seems that the entire View Details

Keywords: by Walter Kiechel; Technology

21 Dec 2010
First Look

First Look: December 21

self-control. We focus on children aged between 5 and 15 as the literature suggests that self-control develops within such age range. We ask each child to toss a fair coin in private and to record the outcome (white or black) on a paper... View Details

08 Jul 2008
First Look

First Look: July 8, 2008

into a stock of trust. Renewal through Reorganization: The Value of Inconsistencies between Formal and Informal Organization Authors:Ranjay Gulati and P. Puranam Periodical:Organization Science (forthcoming) Abstract We develop a... View Details

Keywords: Martha Lagace

10 Jan 2005
Research & Ideas

Motivation and the Cross-Sector Alliance

what those channels would do, what kind of mindset they would foster for children. To enhance its brand, REPRETEL resorted to a partnership with the Fundación Promotora para la Vivienda (FUPROVI), an NGO devoted to the development of... View Details

Keywords: by James Austin, Ezequiel Reficco & SEKN research team

January 2025 (Revised April 2025)
Case

Mercado Libre: The Best Is Yet to Come

By: Krishna G. Palepu, Fernando Fragueiro, Carla Larangeira and Mariana Cal

In 2024, Marcos Galperín, CEO and co-founder of Mercado Libre, reflected on its 25-year rise as Latin America’s largest marketplace, fintech leader, and most valuable public company. With operations spanning 18 countries and a robust ecosystem combining e-commerce,... View Details