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  • All HBS Web  (5,424)
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  • All HBS Web  (5,424)
    • People  (13)
    • News  (2,024)
    • Research  (2,253)
    • Events  (33)
    • Multimedia  (173)
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  • May 1973 (Revised June 1976)
  • Case

American Home Shield Corp.

By: W. Earl Sasser
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Sasser, W. Earl. "American Home Shield Corp." Harvard Business School Case 673-110, May 1973. (Revised June 1976.)
  • September 1990
  • Case

American Heart Association's Heartguide

By: Ray A. Goldberg
Keywords: Health Care and Treatment; Health Industry; United States
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Goldberg, Ray A. "American Heart Association's Heartguide." Harvard Business School Case 591-033, September 1990.
  • 05 Jan 2014
  • News

The American accountability crisis

  • 01 Mar 2011
  • News

Outsourcing the American Dream?

  • November 1990 (Revised August 1992)
  • Case

American Airlines (B): Compensation and Cost Reduction

American Airlines' strategy in the 1990s calls for continued growth, improvements in customer service, and cost reduction. Central to cost reduction efforts is the need to contain labor costs. After having signed a very expensive new contract with its pilots' union in... View Details
Keywords: Cost Management; Labor Unions; Compensation and Benefits; Air Transportation Industry; United States
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Loveman, Gary W. "American Airlines (B): Compensation and Cost Reduction." Harvard Business School Case 491-060, November 1990. (Revised August 1992.)
  • September 1994
  • Case

American Airlines: Object Oriented Flight Dispatching Systems

By: F. Warren McFarlan and Espen Andersen
American Airlines Describes has organized and developed their Systems Operation Control (SOC) center in Dallas, from which the day-to-day running of the airline takes place. This case details the decision support system used by the flight dispatchers, and the... View Details
Keywords: Technological Innovation; Product Development; Programs; Complexity; Technology Adoption; Air Transportation; Air Transportation Industry; United States
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McFarlan, F. Warren, and Espen Andersen. "American Airlines: Object Oriented Flight Dispatching Systems." Harvard Business School Case 195-046, September 1994.
  • December 2005 (Revised May 2009)
  • Case

C.R. Smith and the Birth of American Airlines

By: Anthony Mayo and Laura Gaie Singleton
Presents an overview of the path that C.R. Smith pursued to build American Airlines into one of the largest airlines in the world in the 20th century. Over the course of his 30-year tenure as president of American Airlines, Smith deployed a three-pronged... View Details
Keywords: Leadership Style; Growth and Development Strategy; Industry Growth; Operations; Air Transportation Industry; United States
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Mayo, Anthony, and Laura Gaie Singleton. "C.R. Smith and the Birth of American Airlines." Harvard Business School Case 406-082, December 2005. (Revised May 2009.)
  • 07 Aug 2009
  • What Do You Think?

Why Can’t Americans Get Health Care Right?

Original Article It is said that health care is the biggest threat to the long-term health of the U.S. economy and therefore, to some extent, the global economy. Americans pay much more for what they get (at least measured in terms of... View Details
Keywords: by Jim Heskett; Health
  • June 2020 (Revised February 2021)
  • Case

Accounting for Leases at American Airlines (A)

By: Jonas Heese, Gerardo Pérez Cavazos and Julia Kelley
In March 2020, as coronavirus reduced demand for air travel, an analyst was forecasting American Airlines’ (American’s) first quarter financial results. To develop a forecast, she needed to familiarize herself with Accounting Standards Update (ASU) 2016-02, “Leases... View Details
Keywords: Accounting; Financial Reporting; Financial Statements; Finance; Governance; Corporate Accountability; Corporate Governance; Governing Rules, Regulations, and Reforms; Governing and Advisory Boards; Leasing; Accounting Industry; Air Transportation Industry; North and Central America; United States
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Heese, Jonas, Gerardo Pérez Cavazos, and Julia Kelley. "Accounting for Leases at American Airlines (A)." Harvard Business School Case 120-069, June 2020. (Revised February 2021.)
  • 01 Jan 2007
  • News

Berry-AMA Book Prize, American Marketing Association

  • November 1990 (Revised June 1991)
  • Case

American Airlines (A): Strategy in the 1990s

By: Jay W. Lorsch and Gary W. Loveman
American Airlines is pursuing a growth strategy through international and domestic route expansion. At the same time, the airline is working hard to cut costs while trying to provide the best customer service possible. Is this strategy achievable given the recent surge... View Details
Keywords: Expansion; Air Transportation; Cost Management; Customer Focus and Relationships; Growth and Development Strategy; Air Transportation Industry; United States
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Lorsch, Jay W., and Gary W. Loveman. "American Airlines (A): Strategy in the 1990s." Harvard Business School Case 491-044, November 1990. (Revised June 1991.)
  • 21 May 2019
  • Blog Post

Asian Pacific American Heritage Month at HBS

May is Asian Pacific American Heritage Month (APAHM), and in seeking to appreciate the diversity, history, and myriad experiences of the Asian Pacific Islander community, the Asian-American Business Association, in collaboration with the... View Details
  • 27 Jun 2005
  • Research & Ideas

Asian and American Leadership Styles: How Are They Unique?

Political connections and family control are more common in Asian businesses than in the United States. In addition, says HBS professor D. Quinn Mills, American CEOs tend to use one of five leadership styles: directive, participative,... View Details
Keywords: by D. Quinn Mills
  • 18 Aug 2017
  • News

American business leaders break with Donald Trump

  • August 2015 (Revised January 2022)
  • Case

George Washington and the Foundations of American Democracy

By: Tom Nicholas and Matthew G. Preble
George Washington is perhaps the most well-known of the U.S.'s founding fathers because of his political and military achievements. However, Washington also operated a number of successful business ventures out of his Mount Vernon estate, and he became a landowner on... View Details
Keywords: Government; History; George Washington; Democracy; Decision Making; Entrepreneurship; Government and Politics; Business History; Leadership; United States
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Nicholas, Tom, and Matthew G. Preble. "George Washington and the Foundations of American Democracy." Harvard Business School Case 816-019, August 2015. (Revised January 2022.)
  • 28 Apr 2020
  • Blog Post

HBS African American Student Union

Student clubs are a vibrant part of student life at Harvard Business School. There are over 85 active clubs on campus, and new clubs are being created each year. Clubs encompass a wide range of student interests, and are based on everything from industries,... View Details
  • 09 Mar 2023
  • Blog Post

African American Student Union Spotlight on Joint Degrees

The HBS African American Student Union (AASU) strives to be an extended family for its members from the moment they decide to attend HBS, through the transition to second year, and beyond graduation. Here we profile two AASU members who... View Details
  • 07 Apr 2015
  • News

As Employment Growth Slows, Where Are American Jobs?

  • 16 Nov 2009
  • Research & Ideas

The Times Captures History of American Business

From the dawn of the U.S. transcontinental railroad in 1869 to the widespread embrace of consumer products like cell phones and iPods in our time, the story of American business is in constant motion, never at rest—or at ease. A new... View Details
Keywords: by Martha Lagace; Journalism & News
  • 28 Feb 2024
  • Blog Post

African American Student Union Spotlight on Entrepreneurship

The HBS African American Student Union (AASU) aims to create a close-knit community for its members from the time they choose to join HBS, through their transition to the second year, and extending beyond graduation. In this feature, we... View Details
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