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  • November 2019 (Revised February 2020)
  • Case

Starbucks: Reaffirming Commitment to the Third Place Ideal

By: Francesca Gino, Katherine B. Coffman and Jeff Huizinga
On April 12, 2018, two African American entrepreneurs had scheduled a business meeting at a Starbucks in Philadelphia’s Rittenhouse Square neighborhood. They sat without ordering, waiting for a local businessman to show up for the meeting. The store manager called 911... View Details
Keywords: Mission and Purpose; Values and Beliefs; Prejudice and Bias; Crisis Management; Employees; Training
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    Geoffrey G. Jones

    Geoffrey Jones is the Isidor Straus Professor of Business History, and Faculty Chair of the School's Business History Initiative. He holds degrees of BA, MA and PhD from Cambridge University, UK. He has an honorary Doctorate in Economics and Business Administration... View Details

    Keywords: banking; beauty products; construction; consumer products; energy; entertainment; fashion; financial services; food; food processing; green technology; petroleum; service industry
    • 2021
    • Book

    Time for Reparations: A Global Perspective

    By: Jaqueline Bhabha, Margareta Matache and Caroline M. Elkins
    In this sweeping international perspective on reparations, Time for Reparations makes the case that past state injustice—be it slavery or colonization, forced sterilization or widespread atrocities—has enduring consequences that generate ongoing harm, which... View Details
    Keywords: Reparations; Slavery; Colonization; Structural Racism; State Injustice
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    • February 2018
    • Case

    Infrastructure in Nigeria: Unlocking Pension Fund Investments

    By: John Macomber and Pippa Tubman Armerding
    The so-called “infrastructure finance gap” was a problem in Nigeria as in many parts of the world. Infrastructure projects like power plants and dams were very large capital investments that could generate long-term consistent cash flows, but their financing and... View Details
    Keywords: Pension Fund Investing; Infrastucture; Power/Energy; Credit Enhancement; Infrastructure; Project Finance; Investment Funds; Emerging Markets; Nigeria; Africa
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    • 18 Sep 2018
    • First Look

    New Research and Ideas, September 18, 2018

    in the context of the first Great Migration (1915–1930), when 1.5 million African Americans moved from the U.S. South to urban centers in the North, where 30 million Europeans had arrived since 1850. We test... View Details
    Keywords: Dina Gerdeman
    • 20 Sep 2004
    • Research & Ideas

    How Consumers Value Global Brands

    companies like Disney, McDonald's, Levi Strauss, and Jack Daniel's spun American myths for the rest of the world. But today's global myths have less to do with the American way of life. Further, no longer... View Details
    Keywords: by Douglas B. Holt, John A. Quelch & Earl L. Taylor
    • March 2006 (Revised November 2006)
    • Case

    The Market and the Mountain Kingdom: Change in Lesotho's Textile Industry

    By: Rawi E. Abdelal, Regina M. Abrami, Noel Maurer and Aldo Musacchio
    In Maseru, the capital of the Kingdom of Lesotho, the stirrings of industrialization and modernization were promising, and more than 50,000 workers, mostly women, were employed in the textile sector; the figure reflected more than a threefold increase in just a few... View Details
    Keywords: History; Labor Unions; Trade; Business and Stakeholder Relations; Financial Crisis; Globalized Markets and Industries; Business and Government Relations; Decision Choices and Conditions; Foreign Direct Investment; Developing Countries and Economies; Fashion Industry; Apparel and Accessories Industry; Lesotho
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    • 2022
    • Book

    Ripe for Revolution: Building Socialism in the Third World

    By: Jeremy Friedman
    A historical account of ideology in the Global South as the postwar laboratory of socialism, its legacy following the Cold War, and the continuing influence of socialist ideas worldwide.

    In the first decades after World War II, many newly independent... View Details
    Keywords: Socialism; Economic Systems; Globalization; Government and Politics; Developing Countries and Economies
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    • 29 Jun 2007
    • First Look

    First Look: June 29, 2007

    social entrepreneur," was born in 1963 and grew up in poverty, like virtually all non-white South Africans during apartheid. During the 1970s and 1980s, he served in leadership positions in the ANC, struggling against apartheid.... View Details
    Keywords: Martha Lagace

      Ripe for Revolution: Building Socialism in the Third World

      A historical account of ideology in the Global South as the postwar laboratory of socialism, its legacy following the Cold War, and the continuing influence of socialist ideas worldwide.

      In the first decades after World War II, many newly... View Details
      • 31 Oct 2022
      • Research & Ideas

      Why the Largest Minority Group Faces the Most Hate—and How to Push Back

      African Americans as immigration from Mexico expanded between 1960 and 2010. Hate crimes against African Americans dropped during that period and... View Details
      Keywords: by Pamela Reynolds
      • Web

      Hire Talent

      the business school environment. WesTrek 2025: Exploring the future of tech in Silicon Valley Michelle Cao 04 Mar 2025 Exploring value-based care: My summer internship with Main Street Health Sarah Guezmir 26 Feb 2025 Meet the HBS African... View Details
      • Web

      Curriculum - Case Method Project

      1993 This case explores the history of redistricting and gerrymandering in the United States, with a particular focus on how redistricting has affected the voting strength of African American communities in... View Details
      • Web

      Insights & Advice Blog

      Exploring value-based care: My summer internship with Main Street Health Sarah Guezmir 26 Feb 2025 | Health Care Student & Alumni Stories Sarah Guezmir (MBA 2025) discusses key insights from his summer internship at Main Street Health. [...] Meet the HBS View Details
      • 11 Feb 2014
      • First Look

      First Look: February 11

      largest American investors in that country. His close relationship with Harry Oppenheimer, the head of the Anglo-American Corporation, gave him substantial influence within the South African business system.... View Details
      Keywords: Sean Silverthorne
      • 11 Jun 2024
      • In Practice

      The Harvard Business School Faculty Summer Reader 2024

      As the vacation season looms, Harvard Business School faculty members share recommendations for a little light reading. Spoiler alert: Lessons in Chemistry tops two of their beach-read lists. For those whose brains can’t—or won’t—turn off, HBS faculty also suggest some... View Details
      Keywords: by Avery Forman
      • Web

      HBS - Key Metrics

      Gender: Female 45% 46% 46% 44% 43% International Citizenship 39% 38% 37% 33% 35% US Race / Ethnicity 1 American Indian / Alaska Native 0% 0.2% 0% 0% 0% Asian 22% 24% 24% 19% 17% Black / African View Details
      • 20 Jun 2005
      • Research & Ideas

      Creating a Positive Professional Image

      situations, they choose to draw attention to a social identity, if they think it will benefit them personally or professionally. Even members of devalued social identity groups, such as African American... View Details
      Keywords: by Mallory Stark
      • 24 Oct 2017
      • First Look

      First Look at New Research and Ideas, October 24, 2017

      might be a more significant issue than formerly considered, as the non-heterosexual population and anti-gay workplace-related sentiment are both larger than previously measured. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=51547 forthcoming View Details
      Keywords: Sean Silverthorne
      • 30 Sep 2019
      • Book

      6 Steps to Building a Better Workplace for Black Employees

      Black Experience, co-edited by Mayo, University of Virginia Professor Laura Morgan Roberts, who is a visiting scholar at HBS, and David A. Thomas, president of Morehouse College and a former professor at HBS. “These African View Details
      Keywords: by Dina Gerdeman