Advice Taking - Publications - Faculty & Research

14 Feb 2017
First Look

First Look at New Research: February 14

amount of variation in conflict intensity both across and within civil conflicts. Some conflicts result in huge numbers of battle deaths, while others do not. Conflict intensity is also dynamic. Conflict intensity escalates, deescalates, and persists. What explains... View Details

Keywords: Sean Silverthorne

12 Aug 2019
Research & Ideas

How Scale Changes a Manager's Responsibilities

recognize and try to stay ahead of these changes brought by scale. Here is advice for the CEO/founders of early-stage companies, but it also applies to leaders of any scaling organization, even inside a large corporate entity. Leadership... View Details

Keywords: by Julia Austin

22 Oct 2021
Research & Ideas

Want Hybrid Work to Succeed? Trust, Don’t Track, Employees

have been recipients of it say that it’s humiliating,” she says. "It became really important for managers to ask, ‘How’s it going? How are you doing? How can I help?" Instead, Neeley takes a page from the late J. Richard Hackman, an... View Details

Keywords: by Michael Blanding

12 Dec 2005
Research & Ideas

Using the Law to Strategic Advantage

Moreover, moral and ethical considerations may decisively influence how the law is applied. As a result, purely technical legal advice is often inadequate. CEOs should be looking for lawyers with wisdom and the courage to push back if... View Details

Keywords: by Sean Silverthorne; Legal Services

25 Oct 2010
HBS Case

Tesco’s Stumble into the US Market

operandi has been to joint venture with a local retailer, acquiring good store locations and local management talent in the process. Tesco deserves credit for not taking a "me-too" approach in its US strategy. Tesco entered the... View Details

Keywords: by Sean Silverthorne; Retail

15 Dec 2021
Research & Ideas

The 10 Most Popular Articles of 2021

one-year anniversary of the pandemic, 13 HBS faculty members offered advice on everything from time management to employee mental health for companies trying to prepare for the “next normal.” 2. For Entrepreneurs, the Benefits of Slowing... View Details

Keywords: by Danielle Kost

01 Sep 2021
Op-Ed

How Women Can Learn from Even Biased Feedback

is a well-documented phenomenon. Women are less likely to receive specific feedback tied to work outcomes, while men are more likely to get the advice they need to move to the next level of seniority in their organization. When giving... View Details

Keywords: by Francesca Gino

08 Sep 2014
Research & Ideas

The Strategic Way To Hire a Sales Team

Too often, there's a huge gap between a company's overall business strategy and the way its salesforce operates in the field. In fact, says Frank V. Cespedes, articles and books about strategy rarely take sales into consideration at all.... View Details

Keywords: by Carmen Nobel

01 Mar 2023
What Do You Think?

How Much Does 'Deep Purpose' Matter to the Bottom Line?

comments that reflected the views of others. She said, “ being in the office can be fun, but it is like taking a day off. You have to make up for the lost productivity later.” She described “all the people with earbuds to drown out the... View Details

Keywords: by James Heskett

24 Jun 2002
Research & Ideas

Four Keys of Enduring Success: How High Achievers Win

as family, leisure, community, or even time for yourself and your tennis game. The advice is too simple and logical, he complained, and there is a "wonderful stress" on perfection and having it all. In his talk, titled... View Details

Keywords: by Martha Lagace

01 Feb 2022
Book

Innovation Isn’t Just for Startups: How Big Companies Can Succeed

You take it and you persuade people and you build the case and you build the social movement around it to get it done. Lambert: What is the first piece of advice you would give a potential corporate... View Details

Keywords: by Lane Lambert

16 Oct 2017
Research & Ideas

The Most Successful Startups Have Hands-On Founders

parties, so it may take one founder seeking out another for a more in-depth talk, says Koning, whose research examines how businesses depend on the distribution of knowledge, technology, and people across firms. “When you think about... View Details

Keywords: by Dina Gerdeman

07 Aug 2013
What Do You Think?

Is There Still a Role for Judgment in Decision-Making?

the proper role of judgment in decision-making? What do you think? Original Article In the last several years, a veritable tsunami of advice on how to make decisions has hit the Internet and what few shelves remain in our local... View Details

Keywords: by James Heskett

18 Jul 2011
Research & Ideas

Looking in the Mirror: Questions Every Leader Must Ask

importance of asking subordinates for coaching. The more senior you are in a company, the fewer senior executives and peers are able to effectively observe and coach you. Kaplan gives advice on several techniques that leaders can use to... View Details

Keywords: by Carmen Nobel

16 Jul 2007
Research & Ideas

Understanding the ‘Want’ vs. ’Should’ Decision

Like having both an angel and a devil whispering advice in our ears, consumers often wrestle with the "want" versus "should" decision. Yes, I want to purchase that chocolate bar, but I should snack on granola instead.... View Details

Keywords: by Sarah Jane Gilbert; Retail; Entertainment & Recreation

16 Mar 2020
Research & Ideas

How the Coronavirus Is Already Rewriting the Future of Business

movies. Another success is how airlines have trained us all to take part in cleaning the plane before landing. During the final approach, a flight attendant asks over the P.A. that we pass our trash and unused items to a crew member in... View Details

Keywords: by Dina Gerdeman

08 Mar 2019
Research & Ideas

Seven Negotiation Lessons from Amazon's HQ Disaster in Queens

enough of the right parties to gain agreement on your proposal and ensure successful implementation. Building such a sustainable winning coalition involves systematic steps that my colleague David Lax and I call a "negotiation campaign". In a complex,... View Details

Keywords: by James K. Sebenius; Real Estate; Construction

06 Mar 2006
Research & Ideas

Four Strategies for Making Concessions

on an unsurprising outcome. In this case, a deal at 2.5 percent, the midpoint of the two parties' opening positions, seemed likely to be agreeable to both sides. This time things would be different, he resolved. He would save everyone hassle and delay by making... View Details

Keywords: by Deepak Malhotra

16 Jan 2006
Research & Ideas

Adam Smith, Behavioral Economist?

discuss her research and the enduring power of Adam Smith's ideas. Ann Cullen: How did you and your coauthors come to be interested in this lesser known publication of Adam Smith? Nava Ashraf: Several years ago while taking a graduate... View Details

Keywords: by Ann Cullen

28 Jan 2020
Book

Advanced Leadership Requires More Than Outside-The-Box Thinking

advice when thinking about making a difference in the world. There’s a purpose larger than oneself. Of course, a leader can feel successful in conventional terms, but for advanced leaders, the main focus is on the bigger goal of impact.... View Details

Keywords: by Sean Silverthorne

Publications