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  • All HBS Web  (315)
    • News  (55)
    • Research  (198)
    • Events  (1)
    • Multimedia  (3)
  • Faculty Publications  (81)

Show Results For

  • All HBS Web  (315)
    • News  (55)
    • Research  (198)
    • Events  (1)
    • Multimedia  (3)
  • Faculty Publications  (81)
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  • 06 May 2014
  • First Look

First Look: May 6

GlaxoSmithKline employees were accused of bribing Chinese health care workers to prescribe the company's drugs. The accusations brought to light the questionable incentive structures of the Chinese health care system and the pressure on companies to View Details
Keywords: Sean Silverthorne
  • 13 Mar 2005
  • Research & Ideas

Reinforcing Values: A Public Dressing Down

working; in such cases, employees' performance should be evaluated as much on their adherence to the new standards and processes as on their substantive choices. In this spirit, Levy chose to think of himself primarily as a kind of... View Details
Keywords: by David A. Garvin & Michael A. Roberto
  • 04 Mar 2002
  • Research & Ideas

Don’t Lose Money With Customers

several of these relationships in depth. An electrical parts distributor for General Electric, they observed, initially adhered closely to its informal agreement with the company, but eventually provided additional service that surpassed... View Details
Keywords: by Peter K. Jacobs
  • 15 May 2013
  • Research & Ideas

From McRibs to Maseratis: The Power of Scarcity Marketing

quantitative and qualitative research to explain how we can turn cash into contentment. The key lies in changing our spending habits and adhering to five key principles: Buy Experiences (research shows that material purchases are less... View Details
Keywords: Re: Michael I. Norton
  • 07 Apr 2003
  • Research & Ideas

How the U.S. Army Develops Leaders

for organizations and those interested in leadership development. First, when designing leader development programs, be clear about which component you are attempting to develop. Adhering to a traditional learning model is fine if you are... View Details
Keywords: by Martha Lagace
  • 16 Jul 2008
  • Op-Ed

What Should Employers Do about Health Care?

co-pays and deductibles on essential medications for chronic conditions can reduce adherence to therapy, leading to expensive hospitalizations, complications, and the like. Here, so-called consumer-driven health plans not only failed to... View Details
Keywords: by Michael E. Porter, Elizabeth O. Teisberg & Scott Wallace; Health
  • 17 Jun 2008
  • First Look

First Look: June 17, 2008

of management constitute the field organization: store, district, regional, and divisional heads. All these managers are responsible for meeting targets set by corporate headquarters and implementing strategy. To do so, they adhere to... View Details
Keywords: Martha Lagace
  • 19 May 2014
  • Research & Ideas

Why Companies Should Compete for Your Privacy

process for consumers to inform online services that they do not wish their activities to be tracked, yet compliance is voluntary and major industry players have not adhered to the initiative or dropped out over time. Online services... View Details
Keywords: by Dina Gerdeman; Consumer Products
  • 29 Mar 2010
  • Research & Ideas

Ruthlessly Realistic: How CEOs Must Overcome Denial

denial as a particular risk for large, established organizations as much as for young, entrepreneurial firms? Is denial a predictable downside to success? A: Denial is more endemic to older firms because it so often results from stubborn View Details
Keywords: by Martha Lagace; Auto; Retail; Technology
  • 08 May 2018
  • First Look

First Look at New Research and Ideas, May 8, 2018

1979). Counter to this notion, results from six experiments show that lay people adhere more to advice when they think it comes from an algorithm than from a person. People showed this sort of algorithm appreciation when making numeric... View Details
Keywords: Sean Silverthorne
  • 26 Sep 2024
  • HBS Case

If a Car Can Drive Itself, Can It Make Life-or-Death Decisions?

some companies hard-code ethical values—for example, the numerical value of a human life—into an algorithm. Others set up self-teaching AI to “learn” what risks the AV can take. Countries often want automated systems to adhere to local... View Details
Keywords: by Tom Quinn; Auto; Technology
  • 03 Mar 2009
  • First Look

First Look: March 3, 2009

operations researchers have recognized that organizations can increase efficiency by adhering strictly to proven process templates, thereby rendering operations more stable and predictable. For several decades, researchers have also... View Details
Keywords: Martha Lagace
  • 14 Nov 2011
  • Research & Ideas

Creating a Global Business Code

were asking, 'What standards are we supposed to be adhering to?' " Paine recalls, adding that she heard the same question from executives who, at the time, were facing pressures from many external groups to follow various codes of... View Details
Keywords: by Carmen Nobel
  • 25 Sep 2000
  • Research & Ideas

More Than the Sum of Its Parts: The Impact of Modularity on the Computer Industry

not only are design rules critical, they have to be communicated and adhered to throughout the design process—from the initial concept stage until the design is complete and ready to be produced. KC: This is what we mean by the... View Details
Keywords: by Staff; Computer; Consumer Products; Technology
  • 02 Aug 2006
  • Research & Ideas

Investor Protection: The Czech Experience

makes the costs of having weak institutions much more tangible. The desire of the Czech Republic to join the EU made it more willing to pay the settlement and adhere to the international standards of protections for foreign investors. An... View Details
Keywords: by Martha Lagace; Media & Broadcasting; Entertainment & Recreation
  • 10 Jun 2014
  • First Look

First Look: June 10

working paper: http://ssrn.com/abstract=2443674 Codes in Context: How States, Markets, and Civil Society Shape Adherence to Global Labor Standards By: Toffel, Michael W., Jodi L. Short, and Melissa Ouellet Abstract—Transnational business... View Details
Keywords: Sean Silverthorne
  • 22 Apr 2008
  • First Look

First Look: April 22, 2008

borrowers in the London market, we challenge the traditional view that gold-standard adherence worked as a credible commitment mechanism that was rewarded by financial markets with lower borrowing costs. We demonstrate that in the poor... View Details
Keywords: Martha Lagace
  • 07 Aug 2007
  • First Look

First Look: August 7, 2007

reversion to very early hiring or the use of a centralized matching system such as that used for medical residencies. We suggest, however, potential avenues by which the clerkship market could stabilize at something like its present pattern of mixed View Details
Keywords: Martha Lagace
  • 17 May 2004
  • Research & Ideas

Why We Don’t Study Corporate Responsibility

individuals at global companies around standards promulgated in the most prominent international ethical codes and (2) the level of adherence of companies to those standards. Second, with my colleague Andrew Molinsky, I am in the thick of... View Details
Keywords: by Manda Salls
  • 13 Aug 2020
  • Research & Ideas

6 Ways to Support COVID-Weary Employees

organizations vary. Culturally tight organizations have stricter social norms and rules of conduct, and people tend to adhere to them more strictly. There is also a greater appreciation of order, a dislike of deviance, and a greater... View Details
Keywords: by Dina Gerdeman
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