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      • January 1993 (Revised November 1993)
      • Case

      FCB and Publicis (A): Forming the Alliance

      By: Rosabeth M. Kanter
      Two of the largest ad agencies form a partnership to be able to offer their clients global capabilities. After five years, how is the alliance faring? May be used with FCB and Publicis (B): Managing Client and Country Diversity and (C): The German-Led Network. View Details
      Keywords: Alliances; Partners and Partnerships; Globalized Firms and Management; Advertising; Global Strategy; Marketing Strategy; Customer Focus and Relationships; Market Timing; Outcome or Result; Advertising Industry; United States; France; Germany
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      Kanter, Rosabeth M. "FCB and Publicis (A): Forming the Alliance." Harvard Business School Case 393-099, January 1993. (Revised November 1993.)
      • September 1992 (Revised October 1995)
      • Case

      Exxon: Communications After Valdez

      By: Stephen A. Greyser and Nancy Langford
      Focuses on the communications in the period immediately following the March 24, 1989 Alaska oil spill caused by the Exxon Valdez. Includes the text of Exxon Chairman Rawl's "open letter" in an April 3 newspaper advertisment. Addresses the timing and content of... View Details
      Keywords: Advertising; Communication; Crisis Management; Marketing Communications
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      Greyser, Stephen A., and Nancy Langford. "Exxon: Communications After Valdez." Harvard Business School Case 593-014, September 1992. (Revised October 1995.)
      • September 1992 (Revised August 2004)
      • Supplement

      Martin Marietta: Managing Corporate Ethics (C-1)

      By: Lynn S. Paine
      The division human resources officer must decide whether an older employee should be disciplined for misusing company time and for improperly filling out time cards for his work on government contracts. Intended to focus on the various factors relevant to disciplining... View Details
      Keywords: Ethics; Human Resources; Contracts; Management; Situation or Environment
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      Paine, Lynn S. "Martin Marietta: Managing Corporate Ethics (C-1)." Harvard Business School Supplement 393-017, September 1992. (Revised August 2004.)
      • September 1992 (Revised August 2004)
      • Supplement

      Martin Marietta: Managing Corporate Ethics (C2)

      By: Lynn S. Paine
      A jury must decide whether an employee, discharged for misusing company time and filling out false time cards for work on U.S. government contracts, has been wrongfully terminated. Designed to show how the human resource manager's perspective on employee discipline... View Details
      Keywords: Ethics; Governance Compliance; Policy; Resignation and Termination; Perspective
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      Paine, Lynn S. "Martin Marietta: Managing Corporate Ethics (C2)." Harvard Business School Supplement 393-022, September 1992. (Revised August 2004.)
      • summer 1992
      • Article

      Governance, Contracting, and Investment Time Horizons: A Look at Japan and Germany

      By: W. C. Kester
      Keywords: Governance; Investment; Japan; Germany
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      Kester, W. C. "Governance, Contracting, and Investment Time Horizons: A Look at Japan and Germany." Continental Bank Journal of Applied Corporate Finance 5, no. 2 (summer 1992): 83–98.
      • May 1992 (Revised January 2000)
      • Supplement

      ABB: Accountability Times Two (A)

      By: Robert L. Simons
      Describes the complexity of setting and reconciling performance targets in a global, matrix company. The president of the Finnish industry and rail transport company has received targets from two bosses--his regional superior and his business area superior. Each has... View Details
      Keywords: Performance Expectations; Complexity; Multinational Firms and Management; Finland
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      Simons, Robert L. "ABB: Accountability Times Two (A)." Harvard Business School Supplement 192-141, May 1992. (Revised January 2000.)
      • May 1992 (Revised January 2000)
      • Supplement

      ABB: Accountability Times Two (B)

      By: Robert L. Simons
      Describes internal allocation conflicts in a complex global company structured as a matrix organization. ABB Switzerland has secured and will build an important power station project; however, internal market allocation policies dictate that this work be handled by ABB... View Details
      Keywords: Multinational Firms and Management; Conflict Management; Complexity; Sweden; Switzerland
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      Simons, Robert L. "ABB: Accountability Times Two (B)." Harvard Business School Supplement 192-142, May 1992. (Revised January 2000.)
      • May 1992 (Revised June 1993)
      • Case

      Jan Carlzon: CEO at SAS (A)

      By: Christopher A. Bartlett
      Describes Jan Carlzon's actions on assuming the CEO's responsibility at SAS in a time of financial and organizational difficulty. After tracing Carlzon's development as a manager, it focuses on the way in which he developed, then communicated a clear and motivating... View Details
      Keywords: Communication; Financial Crisis; Employee Relationship Management; Knowledge; Leadership Development; Crisis Management; Motivation and Incentives; Business Strategy; Aerospace Industry
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      Bartlett, Christopher A. "Jan Carlzon: CEO at SAS (A)." Harvard Business School Case 392-149, May 1992. (Revised June 1993.)
      • May 1992 (Revised November 1992)
      • Case

      Fabtek (A)

      By: Rowland T. Moriarty Jr., Benson P. Shapiro and Craig E. Cline
      Concerns the selection and scheduling of orders by a small industrial titanium fabricator that in recent months has been plagued by poor deliveries and a lack of capacity. Four orders are offered, from which the student must select one. Each order represents different... View Details
      Keywords: Customer Relationship Management; Business or Company Management; Time Management; Performance Capacity
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      Moriarty, Rowland T., Jr., Benson P. Shapiro, and Craig E. Cline. "Fabtek (A)." Harvard Business School Case 592-095, May 1992. (Revised November 1992.)
      • May 1992 (Revised August 1996)
      • Case

      NIKE in Transition (A): The Ascendancy of Bob Woodell

      By: Christopher A. Bartlett
      Explores Bob Woodell's tenure as Nike's first COO. Describes development of Woodell's management style, his attempts to develop the organization, and his responses to unforeseen business problems. Changing market forces, new competitors, a build-up of low-end... View Details
      Keywords: Conferences; Crisis Management; Management Style; Marketing Strategy; Organizational Change and Adaptation; Performance Evaluation; Competition
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      Bartlett, Christopher A. "NIKE in Transition (A): The Ascendancy of Bob Woodell." Harvard Business School Case 392-105, May 1992. (Revised August 1996.)
      • April 1992 (Revised April 1997)
      • Case

      Reconstruction of Zambia

      By: Richard H.K. Vietor
      Examines the causes of decline--economic, social, and political--of the Zambian economy since 1974. It takes place at the time of the election of Frederick Chiluba, in October 1991. Examines the problems of economic development in Africa, and especially, of structural... View Details
      Keywords: Business Cycles; Development Economics; Developing Countries and Economies; Economic Slowdown and Stagnation; Borrowing and Debt; International Finance; Political Elections; Africa; Zambia
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      Vietor, Richard H.K. "Reconstruction of Zambia." Harvard Business School Case 792-089, April 1992. (Revised April 1997.)
      • February 1992 (Revised March 1993)
      • Case

      Intel Corp.--1992

      By: Kenneth A. Froot
      Intel Corp., the world's dominant designer and manufacturer of microprocessors (the "brains" of the personal computer), has accumulated a large amount of cash (net of debt). Furthermore, it expects to continue to accumulate cash at an unprecedented rate. Has the... View Details
      Keywords: Dividends; Financial Management; Competition; Multinational Firms and Management; Cash; Technological Innovation; Capital Structure; Investment Return; Equity; Financial Strategy; Corporate Finance; Semiconductor Industry; United States
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      Froot, Kenneth A. "Intel Corp.--1992." Harvard Business School Case 292-106, February 1992. (Revised March 1993.)
      • January 1992
      • Teaching Note

      Play Time Toy Company TN

      By: Thomas R. Piper
      Teaching Note for (9-292-003). View Details
      Keywords: Entertainment and Recreation Industry
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      Piper, Thomas R. "Play Time Toy Company TN." Harvard Business School Teaching Note 292-055, January 1992.
      • January 1992
      • Case

      Metreke Cards

      By: Steven C. Wheelwright
      Used to introduce the assembly line process to first-year MBA students. Three different variations of an assembly line process for packing greeting cards are presented for analysis. To choose among the three, the students must address issues of time standards,... View Details
      Keywords: Business or Company Management; Operations; Production; Product; Publishing Industry
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      Wheelwright, Steven C. "Metreke Cards." Harvard Business School Case 692-073, January 1992.
      • 1992
      • Chapter

      Corporate Governance and Investment Time Horizons

      By: J. W. Lorsch and E. MacIver
      Keywords: Corporate Governance; Investment; Time Management
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      Lorsch, J. W., and E. MacIver. "Corporate Governance and Investment Time Horizons." In Capital Choices: Changing the Way America Invests in Industry, edited by M. E. Porter. Washington, D.C.: Council on Competitiveness, 1992.
      • November 1991 (Revised January 1997)
      • Case

      Motorola, Inc.: Bandit Pager Project (Abridged)

      By: Steven C. Wheelwright
      Describes the development of a fully automated production line for manufacturing radio pagers. The company regarded the project as highly successful; it becomes clear in the case, however, that there were some shortcomings as well. Some marketing issues were not... View Details
      Keywords: Time Management; Marketing; Product Development; Production; Success; Projects; Technology; Telecommunications Industry
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      Wheelwright, Steven C. "Motorola, Inc.: Bandit Pager Project (Abridged)." Harvard Business School Case 692-069, November 1991. (Revised January 1997.)
      • October 1991 (Revised November 1993)
      • Case

      Play Time Toy Co.

      By: Thomas R. Piper
      The president of a toy company is considering the adoption of level production in a business characterized by highly seasonal sales. The issues include balancing the cost savings and the inventory risk, estimating the seasonal financing need, and determining the... View Details
      Keywords: Production; Cost Management; Banks and Banking; Sales; Goods and Commodities; Financial Management; Risk Management; Entertainment and Recreation Industry
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      Piper, Thomas R. "Play Time Toy Co." Harvard Business School Case 292-003, October 1991. (Revised November 1993.)
      • September 1991 (Revised September 2010)
      • Case

      Dore-Dore

      By: Janice H. Hammond and Audris Wong
      Dore-Dore, a French manufacturer of socks and children's knitwear, has just converted a portion of its knitwear operations to a flexible modular system to allow faster response and greater flexibility. The case provides an opportunity to assess the changes in knitwear... View Details
      Keywords: Order Taking and Fulfillment; Logistics; Production; Performance Productivity; Apparel and Accessories Industry; France
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      Hammond, Janice H., and Audris Wong. "Dore-Dore." Harvard Business School Case 692-028, September 1991. (Revised September 2010.)
      • September 1991 (Revised January 1997)
      • Case

      Manzana Insurance: Fruitvale Branch (Abridged)

      By: Steven C. Wheelwright
      Deals with performance assessment and improvement of a service operation in the insurance industry, a market that is highly sensitive to response time. Two branch offices in direct competition are described, and the impact of response time on performance is suggested.... View Details
      Keywords: Business Offices; Decision Choices and Conditions; Time Management; Service Operations; Performance Evaluation; Competition; Insurance Industry
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      Wheelwright, Steven C. "Manzana Insurance: Fruitvale Branch (Abridged)." Harvard Business School Case 692-015, September 1991. (Revised January 1997.)
      • July 1991 (Revised August 1991)
      • Case

      Philip Morris Companies, Inc. (A)

      By: Samuel L. Hayes III
      This large tobacco and diversified food processor is seeking to refinance debt funds raised to accomplish a large acquisition. It has filed a large "shelf" registration that authorizes it to issue during the subsequent two years. At the time of the case, the market... View Details
      Keywords: Stocks; Initial Public Offering; Consumer Products Industry; United States
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      Hayes, Samuel L., III. "Philip Morris Companies, Inc. (A)." Harvard Business School Case 292-005, July 1991. (Revised August 1991.)
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