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Show Results For
- All HBS Web
(2,870)
- People (3)
- News (678)
- Research (1,843)
- Events (13)
- Multimedia (9)
- Faculty Publications (876)
- 02 Mar 2020
- News
Educating the Whole Student
their families. The school, which opened its doors in East Palo Alto, California, in 2016, integrates academics with health care and family support services, all of which is offered tuition free. “We knew the education system was broken,”... View Details
- 01 Sep 2004
- News
Books
productivity. Professor Lerner and his coauthor show how legal changes initiated in the 1980s converted the system from a stimulator of innovation to a creator of litigation and uncertainty that threatens... View Details
- 01 Jun 2004
- News
Massport, Back on Course
and employs 1,149 people. Political fallout from 9/11 has profoundly changed the operations of the Massachusetts Port Authority (Massport), the independent public agency that operates Boston’s Logan International Airport. After hijackers... View Details
- 09 Feb 2010
- First Look
First Look: Feb. 9
Working PapersThe Architecture of Complex Systems: Do Core-Periphery Structures Dominate? Authors:Alan MacCormack, Carliss Baldwin, and John Rusnak Abstract Any complex technological system can be decomposed into a number of subsystems... View Details
Keywords: Martha Lagace
- 01 Mar 2012
- News
Faculty Books
role, businesses should take the lead. They explain how business must serve as both innovator and activist, developing corporate strategies that effect change at the community, national, and international levels. (See their opinion piece... View Details
- 30 Jan 2007
- First Look
First Look: January 30, 2007
los cambios para legos diez años después de la crisis bancaria de 1995 Authors:Gustavo Del Angel, Stephen Haber, and Aldo Musacchio Periodical:El Trimestre Economico 73, no. 4 (October/December 2006) Abstract After the 1995 crisis, the Mexican banking View Details
Keywords: Martha Lagace
- 14 Dec 2011
- Research & Ideas
The New Measures for Improving Nonprofit Performance
experience in the for-profit sector? Mario Morino: My background was in the IT industry, working in systems management, which is fundamentally about tracking the performance and integrity of large computing platforms. What I experienced... View Details
Keywords: by Julia Hanna
- 12 Apr 2004
- Research & Ideas
Waking Up a Sleeping Company
undermined the company's performance. For all its strengths, it was my impression that Medtronic's culture was too Minnesota Nice. I realized that these aspects of Medtronic's culture had to change if we were going to be an effective... View Details
Keywords: by Bill George
- May 16, 2016
- Article
Food Safety Economics: The Cost of a Sick Customer
By: Dina Gerdeman and John A. Quelch
Chipotle Mexican Grill’s ongoing struggle to win customers back months after a contaminated food crisis highlights the challenges companies face with keeping food safe.
Chipotle has seen its shares tumble and recently reported its first-ever quarterly loss... View Details
Chipotle has seen its shares tumble and recently reported its first-ever quarterly loss... View Details
Keywords: Food Safety; Organic Food; Supply Chain Management; Globalization Of Food Business; Mérieux NutriSciences: Marketing Food Safety Testing; Food Safety Modernization Act 2011; Plant-Based Agribusiness; Transition; Economic Systems; Food; Health; Supply and Industry; Logistics; Practice; Problems and Challenges; Quality; Safety; Business Strategy; Corporate Strategy; Customization and Personalization; Agriculture and Agribusiness Industry; Consumer Products Industry; Food and Beverage Industry; Insurance Industry; Public Administration Industry; Public Relations Industry; Retail Industry; Service Industry; Mexico; North America; United States; Canada
Gerdeman, Dina, and John A. Quelch. "Food Safety Economics: The Cost of a Sick Customer." Harvard Business School Working Knowledge (May 16, 2016).
- Web
Make clear where we stand and where we aim to go. - Advancing Racial Equity
for HBS itself to attract the most promising talent and have its greatest impact, we cannot tolerate social systems and structures that hold back individuals because of their race. Racism is a direct contradiction to our mission.... View Details
- 08 May 2006
- Lessons from the Classroom
Writing the Case for Public School Reform
transforming a human resources department from a paper-pushing backwater to an entity that is strategically incorporated into the district's overall mission. "One observation that we made early in PELP is that school systems have... View Details
- 07 Jan 2002
- What Do You Think?
Did Consumer Behavior Tracking Come of Age on September 11?
observed, "Chat rooms and corporate message boards have had a much more profound change on the privacy of business organizations than the tragic events of 9/11." There is almost a tone of resignation in the responses. For... View Details
Keywords: by James Heskett
- 01 Mar 2010
- News
Money Matters
Sigma aficionado, Agarwala puts it this way: “Our business is about setting up systems and processes that result in good customer service.” On the technology front, a first-rate in-house IT team built the company’s Web site and stocked it... View Details
- 17 Dec 2013
- First Look
First Look: December 17
each individual system as a loosely coupled, relatively self-contained subsystem with defined interfaces to coordinate interdependencies with other parts of the overall array. Establishing processes to maintain stability whilst responding... View Details
Keywords: Carmen Nobel
- 17 Nov 2022
- News
Blockchain for Good
attempts to help those who remained there, she remembers, were undermined by the cumbersome money-transfer rails of the 1970s. “My mother would try to send over what little money she could spare, but the system made it nearly impossible,... View Details
Keywords: Ralph Ranalli
Arjun Chopra
Arjun Chopra (MBA 2004) is a Partner at FLOODGATE and leads the firm's investments in opportunities that transform the "IT stack" in ways that help companies change the way they do business and compete. Arjun was the CTO at Cambridge... View Details
- 01 Oct 1999
- News
New Releases
enthusiasm for change in the organization by securing early wins, creating a vision for the company and devising a coalition-building strategy to achieve it, and building a personal support system for advice... View Details
- 20 Jun 2017
- First Look
First Look at New Research and Ideas, June 20
and Andrei Shleifer Abstract—We present an extrapolative model of bubbles. In the model, many investors form their demand for a risky asset by weighing two signals: an average of the asset’s past price changes and the asset’s degree of... View Details
Keywords: Sean Silverthorne
- 02 Apr 2013
- First Look
First Look: April 2
first videogame systems in the 1970s, the videogame industry has undergone numerous transformations as new technologies and market entrants fundamentally changed the gaming experience of customers. In the... View Details
Keywords: Sean Silverthorne
- 01 Mar 2006
- News
Back to School
resources department from a paper-pushing backwater to an entity that is strategically incorporated into the district’s overall mission. “One observation that we made early in PELP is that school systems have essentially not View Details