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  • March 2024
  • Case

Unintended Consequences of Algorithmic Personalization

By: Eva Ascarza and Ayelet Israeli
“Unintended Consequences of Algorithmic Personalization” (HBS No. 524-052) investigates algorithmic bias in marketing through four case studies featuring Apple, Uber, Facebook, and Amazon. Each study presents scenarios where these companies faced public criticism for... View Details
Keywords: Race; Gender; Marketing; Diversity; Customer Relationship Management; Prejudice and Bias; Customization and Personalization; Technology Industry; Retail Industry; United States
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  • 29 Sep 2022
  • Op-Ed

Inclusive Leadership Advice: Get Comfortable With the Uncomfortable

out to me from the day that may be helpful to anyone interested in becoming a more inclusive leader: 1. Not knowing brings about learning Improv performers trade in the currency of unpredictability. They don’t know what their partners... View Details
Keywords: by Francesca Gino
  • Web

HBS Veteran Spotlight: Lindsey Chrismon (MBA 2025) - MBA

Sciences Partners & Families Peek SVMP Social Enterprise Student Life Student Loans Student Profile Sustainability Video Blog Industries Industries Architecture Construction Consulting Consumer Packaged Goods Education Energy Engineering... View Details
  • Web

Business, Government & the International Economy Curriculum - Faculty & Research

BGIE, we will learn about the key economic, political, and social factors that affect this business environment: in other words, the institutional foundations of capitalism. BGIE examines management and... View Details
  • 08 Nov 2022
  • Research & Ideas

How Centuries of Restrictions on Women Shed Light on Today's Abortion Debate

mobility, female genital cutting, and anti-abortion attitudes. Will women stray when men are away? Becker, who works at the intersection of anthropology and economics, finds evidence for the theory that such customs and were designed to... View Details
Keywords: by Kara Baskin
  • Web

The MBA Class of 2022 Looks Back - MBA

Sciences Partners & Families Peek SVMP Social Enterprise Student Life Student Loans Student Profile Sustainability Video Blog Industries Industries Architecture Construction Consulting Consumer Packaged Goods Education Energy Engineering... View Details
  • Web

Data - Institute For Strategy And Competitiveness

chart images are available for download. Visit the ICCP website Social Progress Index The Social Progress Index is a rich framework for measuring the multiple dimensions of View Details
  • 28 Apr 2023
  • Blog Post

From Harvard Business School to Spotify: Four Lessons in My Journey to Land My Dream Job

Rodolfo A. Diaz Cabello (MBA 2021) reflects on how his experiences at Harvard Business School supported his path to building new products at Spotify. In October 2022 I joined Spotify as a Senior Product Manager leading a team that introduces younger audiences to our... View Details
  • 23 Oct 2012
  • First Look

First Look: October 23

competition is restricted. Using 28 million vehicle emissions tests from more than 11,000 facilities, we show that increased competition is associated with greater inspection leniency, a service quality attribute that customers value but is illegal and View Details
Keywords: Sean Silverthorne
  • Web

Getting a Peek Into the HBS Experience - MBA

Sciences Partners & Families Peek SVMP Social Enterprise Student Life Student Loans Student Profile Sustainability Video Blog Industries Industries Architecture Construction Consulting Consumer Packaged Goods Education Energy Engineering... View Details
  • Web

Women’s Leadership Summit - Alumni

pandemic and the emergence of hybrid work arrangements to the rapid introduction of powerful new AI tools, to changing social norms and political contexts, to a tumultuous global climate, the landscape for business leadership has changed... View Details
  • 25 Sep 2012
  • Working Paper Summaries

Colocation and Scientific Collaboration: Evidence from a Field Experiment

Keywords: by Kevin Boudreau, Ina Ganguli, Patrick Gaule, Eva Guinan & Karim Lakhani; Health
  • 08 Sep 2015
  • First Look

September 8, 2015

https://www.hbs.edu/faculty/Pages/item.aspx?num=49543 Misconduct in Financial Services: Differences Across Organizations By: Brown, Jennifer, and Dylan Minor Abstract—We examine misconduct in financial services. We propose a theory in... View Details
Keywords: Carmen Nobel
  • 08 Jul 2014
  • First Look

First Look: July 8

simply begin with the direction you want to go and take a small step. Thinking alone will never change your life-you must ACT. Then evaluate the lessons you learn from that first step, build on them, and take another step in your desired... View Details
Keywords: Carmen Nobel
  • 26 Aug 2024
  • Blog Post

HBS Lingo 101

place in the second semester. Field Global Capstone builds on interpersonal and team-based skills learned in START, LEAD, and Inclusion and culminates with student teams going into global markets around the world to help develop a new... View Details
  • 06 Jun 2018
  • Research & Ideas

Cut Salaries or Cut People? The Best Way to Survive a Downturn

inbound call center, working in six divisions selling different digital services, such as cable TV packages, cellular phone plans, and internet connectivity services. The researchers learned of an impending compensation cut in one... View Details
Keywords: by Rachel Layne
  • Web

Mental Health - MBA

that it gives others comfort and strength." A primary goal of the MBA Student & Academic Services (SAS) team is to provide personal and mental health support to any student requesting such assistance. Whether, for example, wishing to ask a question related to becoming... View Details
  • 21 Dec 2010
  • First Look

First Look: December 21

older children remains essentially unchanged. To our knowledge, this is the first rigorous demonstration that one need not succumb to temptation in order for it to detrimentally impact one's economic productivity. The Dynamics of Social... View Details
  • Web

2.1.1 Citing Sources & Plagiarism - MBA

Tools 2.1.3 Classroom Recording, Photography & Social Media 2.1.4 Classroom Non-Attribution 2.1.5 Academic Retaliation 2.2 Recruiting Standards of Conduct 2.3 Community Standards of Conduct 2.4 Disciplinary Process 2.5 Disciplinary... View Details
  • Web

Online Business Analytics Course | HBS Online

quizzes at the end of each module (earning an average score of 50% or greater). This helps ensure your cohort proceeds through the course at a similar pace and can take full advantage of social learning... View Details