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    Rajiv Lal

    Rajiv Lal, is the Stanley Roth, Sr. Professor of Retailing at Harvard Business School. He is currently teaching an elective MBA course on the Business of Smart Connected Products/IOT. He has been responsible for the retailing curriculum and has served as the course... View Details

    • September 1999
    • Case

    Trisha Wilson of Wilson & Associates

    By: Teresa M. Amabile and Sarah S. Khetani
    Texan entrepreneur Trisha Wilson has founded an interior design firm and watched it grow into one of the most successful firms in the hospitality design services industry. After 20 years of building a company that is truly a reflection of her own personality, Wilson... View Details
    Keywords: Entrepreneurship; Employees; Innovation and Management; Management; Business or Company Management; Management Succession; Organizational Culture; Strategy; Service Industry; Texas
    Related
    • 09 May 2016
    • Working Paper Summaries

    What Do Measures of Real-Time Corporate Sales Tell Us About Earnings Surprises and Post-announcement Returns?

    Keywords: by Kenneth A. Froot, Namho Kang, Gideon Ozik, and Ronnie Sadka; Financial Services
    • 16 May 2012
    • Research & Ideas

    Can Decades of Military Overspending be Fixed?

    States has often turned to cutting-edge technology solutions to solve strategic and operational challenges. “Costs tend to rise in all organizations unless managers and their staffs are skilled in industrial View Details
    Keywords: by J. Ronald Fox; Service
    • Program

    Designing and Executing Corporate Revitalization

    major corporate challenges proactively, make the right strategic moves, and lead a revitalization effort that establishes a firm foundation for growth. This program is eligible for the Certificate of Management Excellence. Learn More Key... View Details
    • Career Coach

    Peter Platzer

    Peter (HBS '02) is a former hedge fund manager who currently runs a space exploration company he founded in 2012. A coach for HBS since 2002, he enjoys helping individuals find their unique career vision, matching their passion, skills... View Details
    Keywords: Investment Management; Investment Management; Investment Management; Investment Management; Investment Management; Investment Management
    • March 1998 (Revised February 2001)
    • Case

    PlanetAll

    By: Jeffrey F. Rayport
    PlanetAll is a Web-based contact manager that automatically updates users' contact information. In early 1998, the young company must decide whether to compete with large Web sites and become a destination site or to become an enabling technology for other contact... View Details
    Keywords: Business or Company Management; Marketing Strategy; Internet and the Web; Information Technology; Business Startups; Web Services Industry; Web Services Industry
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    • June 2002
    • Case

    Southwest Airlines in Baltimore

    By: Rogelio Oliva, Jody Hoffer Gittell and David Lane
    The number of connecting passengers through Southwest Airlines' Baltimore station has grown 100% CAGR since 1997. Originally designed as a point-to-point network, this load of connecting passengers has been stressing Baltimore ground operations, resulting in an erosion... View Details
    Keywords: Strategy; Growth Management; Air Transportation; Service Operations; Air Transportation Industry; Maryland
    Related
    • 19 Feb 2007
    • Research & Ideas

    Inexperienced Investors and Market Bubbles

    joining a bubble. In the recent paper, "Inexperienced Investors and Bubbles," Harvard Business School's Robin Greenwood and Stanford's Stefan Nagel compared the returns of young and older mutual fund managers during and after... View Details
    Keywords: by Sean Silverthorne; Financial Services
    • 29 Sep 2003
    • Research & Ideas

    Pride Goeth Before a Profit

    At General Motors' Car Assembly Plant in Wilmington, DE, there is a film that managers like to show when times get tough. Dating to 1991, the film opens with a GM executive saying that the plant will be closed in three years. There is no... View Details
    Keywords: by Theodore Kinni
    • Article

    Dissecting Costs of CT Study: Application of TDABC (Time-driven Activity-based Costing) in a Tertiary Academic Center

    By: Robert S. Kaplan, Yoshimi Anzai, Marta E. Heilbrun, Derek Haas, Luca Boi, Kirk Moshre, Satoshi Minoshima and Vivian S. Lee
    The lack of understanding the true costs (not charges) of delivering health care services poses tremendous challenges in the containment of health care costs. In this study, we applied an established cost accounting method, time-driven activity-based costing (TDABC),... View Details
    Keywords: Healthcare Costs; Medical Imaging; Computed Tomography; Activity-Based Costing; Cost Accounting; Activity Based Costing and Management; Health Care and Treatment; Performance Efficiency; Health Industry
    Related
    • February 2013 (Revised April 2013)
    • Case

    Monique Leroux: Leading Change at Desjardins

    By: Rosabeth Moss Kanter and Ai-Ling Jamila Malone
    Monique Leroux led a major transformation, overcoming resistance, at a large Canadian financial cooperative based in Quebec that competed with top Canadian banks. Leroux was elected in 2008 as Chairman, President, and CEO of Desjardins Group. In order to compete... View Details
    Keywords: Change Barriers; Leadership; Women And Leadership; Cooperatives; Social Enterprise; Financial Firms; Communication Strategy; Change Management; Transformation; Communication; Financial Services Industry; Canada
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    • Research Summary

    Current working papers

    Organizational restructuring: the influence of formal and informal structure on tie formation. This paper considers how changes in formal structure and a key element of informal structure – the embeddedness of employee... View Details

    • 09 Jul 2010
    • Working Paper Summaries

    The Limits of Nonprofit Impact: A Contingency Framework for Measuring Social Performance

    Keywords: by Alnoor Ebrahim & V. Kasturi Rangan
    • Career Coach

    Eileen Stephan

    Eileen offers over 20 years of professional experience in recruiting, career management and career coaching in both the corporate and academic worlds. Her most recent position as Global Head of Graduate Recruitment and Program View Details
    Keywords: Financial Services (All); Financial Services (All); Financial Services (All); Financial Services (All); Financial Services (All); Financial Services (All); Financial Services (All); Financial Services (All); Financial Services (All); Financial Services (All); Financial Services (All); Financial Services (All); Financial Services (All); Financial Services (All)
    • 04 Jan 2012
    • First Look

    First Look: January 4

    not be taken into account or even noticed-as a strategy for managing diversity and intergroup relations. Despite research demonstrating that race is perceived automatically (and thus, the seeming improbability of actual colorblindness),... View Details
    Keywords: Carmen Nobel
    • December 1998
    • Case

    MD Foods Amba

    By: Ray A. Goldberg, Carin-Isabel Knoop and Cate Reavis
    In 1998, MD Foods, a Denmark-based dairy cooperative, was searching for growth opportunities that would enable it to become northern Europe's preferred retail dairy supplier. The options being considered included expanding in existing markets, entering into new... View Details
    Keywords: Cooperative Ownership; Growth and Development Strategy; Expansion; Market Entry and Exit; Alliances; Innovation and Management; Food and Beverage Industry; Europe; United Kingdom; Denmark
    Related
    • 08 Aug 2023
    • Research & Ideas

    Black Employees Not Only Earn Less, But Deal with Bad Bosses and Poor Conditions

    published in American Sociological Review in April, Zhang measured culture, manager quality, and work-life balance based on almost 933,000 employee reviews of 8,800 companies on the career website Indeed.com. The site, which also provides... View Details
    Keywords: by Michael Blanding
    • 31 Jul 2015
    • Blog Post

    Transitioning From the Military to Business School

    Back in 2009 David Ulrey became a West Point graduate – five years later he made the move to Boston and joined the Class of 2016 at HBS. In the years before coming to business school, David was commissioned as a Financial Management... View Details
    • Web

    Giving - Alumni

    American Express, and Discover Online Give Online Give online via Harvard's secure donation form By Phone Alumni & Development Services 617.495.1750 HBS accepts MasterCard, Visa, American Express, and Discover Online LOG IN TO GIVE... View Details