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  • May 1981 (Revised August 1984)
  • Case

Dayton-Hudson Corp. vs. R.H. Macy: A Case Study in Contrasting Strategies

By: Walter J. Salmon
Keywords: Strategy; Marketing Strategy; Retail Industry
Related
  • November 1998 (Revised December 1998)
  • Case

Jeanne Lewis at Staples, Inc. (A)

By: Linda A. Hill and Kristin Doughty
Jeanne Lewis, after six years with Staples, Inc., is promoted to senior vice president of marketing. She is to work for fifteen months alongside her predecessor, a legacy in the organization, "learning the ropes" before he moves on. This case is set nine months after... View Details
Keywords: Organizational Change and Adaptation; Management Style; Change Management; Marketing Strategy; Management Succession; Competitive Advantage; Problems and Challenges; Management Teams; Retail Industry; United States
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  • March 1999
  • Teaching Note

H.E. Butt Grocery Company: A Leader in ECR Implementation (A) & (B) (Abridged) TN

By: F. Warren McFarlan
Teaching Note for (9-196-061) and (9-198-016). View Details
Keywords: Retail Industry
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  • May 1994
  • Teaching Note

Kathryn McNeil (A) & (B) TN

By: Joseph L. Badaracco Jr. and Jerry Useem
Teaching Note for (9-394-111) and (9-394-112). View Details
Keywords: Retail Industry
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  • November 1992 (Revised December 1994)
  • Case

Northridge and Southridge Malls

By: William J. Poorvu
Keywords: Retail Industry
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  • June 1991 (Revised January 1996)
  • Teaching Note

Marks and Spencer Ltd. (A), (B), and (C), Teaching Note

By: David J. Collis
Teaching Note for (9-391-089), (9-391-090), and (9-792-007). View Details
Keywords: Retail Industry; United Kingdom; Europe; Canada
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  • June 1991 (Revised January 1996)
  • Teaching Note

Tysons Corner, Teaching Note

By: Donald A. Brown and William J. Poorvu
Teaching Note for (9-390-052). View Details
Keywords: Retail Industry
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  • July 2015
  • Article

BYOB: How Bringing Your Own Shopping Bags Leads to Treating Yourself, and the Environment

By: Uma R. Karmarkar and Bryan Bollinger
As concerns about pollution and climate change have become more central in public discourse, shopping with reusable grocery bags has been strongly promoted as environmentally and socially conscious. In parallel, firms have joined policy makers in using a variety of... View Details
Keywords: Grocery Shopping; Reusable Bags; Licensing; Priming; Goals; Hedonic; Marketing Strategy; Consumer Behavior; Environmental Sustainability; Retail Industry
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  • Web

Souvenirs & Novelties - The Art of American Advertising

distribute them and local retailers to print their names on them at no cost. James C. Ayer, involved in the pharmaceutical industry, reaped enormous publicity benefits from the distribution of yearly almanacs. Ayer eventually established... View Details
  • 03 Mar 2009
  • First Look

First Look: March 3, 2009

  Working PapersAdding Bricks to Clicks: The Contingencies Driving Cannibalization and Complementarity in Multichannel Retailing (revised) Authors:Jill Avery, Thomas J. Steenburgh, John Deighton, and Mary Caravella Abstract This paper... View Details
Keywords: Martha Lagace
  • 13 Mar 2007
  • First Look

First Look: March 13, 2007

(Abridged) Harvard Business School Case 705-441 Designed as an overview of all aspects of the strategy process: industry analysis, positioning, dynamics and sustainability, and scope issues of corporate strategy, including vertical... View Details
Keywords: Martha Lagace
  • 16 Sep 2013
  • Research & Ideas

Earnings Calls That Get Lost in Translation

as Japan and China, tend to have the hardest time communicating effectively. Also, all industries are not equal in their use of complicated speech. The financial industry has the highest level of linguistic... View Details
Keywords: by Dina Gerdeman
  • 25 Feb 2020
  • News

Beyond the Plastisphere

1,000 metric tons of OceanCycle’s certified material every month; he plans to announce several large retail and brand partnerships early this year. By 2021 Goodwin expects OceanCycle’s customers to be using tens of thousands of metric... View Details
Keywords: Alexander Gelfand; Plastics and Rubber Products Manufacturing; Manufacturing
  • May 2024 (Revised February 2025)
  • Case

Lowe's: Improving the Total Home Strategy

By: Elie Ofek, K. Shelette Stewart and Alicia Dadlani
In 2023, Marvin Ellison, CEO of Lowe’s, contemplated enhancements to the company’s Total Home Strategy to accelerate performance and grow market share. In the last five years since becoming CEO, Ellison had championed a turnaround of the company, completing a... View Details
Keywords: Growth and Development Strategy; E-commerce; Competition; Brands and Branding; Business Strategy; Retail Industry; United States; North Carolina
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  • December 1985 (Revised October 1986)
  • Case

J.C. Penney (A)

An assistant treasurer at J.C. Penney is looking at various alternatives for financing the company's $2.5 billion store expansion and modernization program. The case provides a listing of different ways/capital markets issues to obtain this financing. Designed to be... View Details
Keywords: Organizational Change and Adaptation; Expansion; Capital Markets; Financing and Loans; Retail Industry; United States
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  • March 2019
  • Supplement

KITEA (D): Further Changes

By: Ramon Casadesus-Masanell and Gamze Yucaoglu
The case opens in February 2016, when the official date of IKEA’s store opening (March 16, 2016) is announced after a five-month delay. It reviews the changes that Amine and Othman Benkirane had made to KITEA’s workforce in the extra five months afforded by the delay... View Details
Keywords: Private Sector; For-Profit Firms; Business Strategy; Strategic Planning; Competitive Strategy; Competitive Advantage; Corporate Strategy; Organizational Change and Adaptation; Retail Industry; Africa; North Africa; Morocco
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  • March 2019
  • Supplement

KITEA (C): A Surprise Delay

By: Ramon Casadesus-Masanell and Gamze Yucaoglu
This case describes the delay of IKEA’s store opening in Morocco in 2015. After Sweden ordered an internal review of its position on the independence of Western Sahara, a territory Morocco regarded as part of its own, the Moroccan government declared that IKEA did not... View Details
Keywords: Private Sector; For-Profit Firms; Business Strategy; Strategic Planning; Competitive Strategy; Competitive Advantage; Adaptation; Corporate Strategy; Organizational Change and Adaptation; Retail Industry; Africa; North Africa; Morocco
Related
  • Article

Amazon's $15 Minimum Wage Might Cost Some Workers

By: Scott Duke Kominers
Keywords: Economics; Retail Industry; United States
Related
  • June 2018
  • Supplement

Knowledge Sharing at REMA 1000 (B)

By: Tatiana Sandino and Olivia Hull
Supplement to HBS No. 118-007, "Knowledge Sharing at REMA 1000 (A)." Chief Human Resources Officer Tore Høylie was proud of REMA 1000 (REMA)’s strong employee engagement with Workplace, Facebook’s corporate social media platform; however, some users complained that the... View Details
Keywords: Social Network; Enterprise Social Media; Facebook; Workplace; Social and Collaborative Networks; Communication Technology; Problems and Challenges; Social Media; Retail Industry; Norway
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  • March 2018
  • Teaching Note

Making Target the Target: Boycotts and Corporate Political Activity (A) and (B)

By: Nien-hê Hsieh and Victor Wu
Through the challenges facing Target, the case examines the ways in which corporations can become involved in political and legislative debates and processes, ranging from campaign contributions to lobbying. In 2016, Target CEO Brian Cornell must determine how to... View Details
Keywords: Public Opinion; Social Issues; Corporate Social Responsibility and Impact; Mission and Purpose; Problems and Challenges; Laws and Statutes; Rights; Crisis Management; Risk Management; Media; Political Elections; Taxation; Corporate Accountability; Values and Beliefs; Fairness; Diversity; Customers; Communication; Business and Government Relations; Retail Industry; United States
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