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  • All HBS Web  (3,214)
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  • 10 Apr 2006
  • Research & Ideas

American Auto’s Troubled Road

the United States was a highly protected market," declares HBS professor Malcolm Salter, who has tracked the auto industry for decades. "That wasn't because of trade barriers but because gasoline... View Details
Keywords: by Garry Emmons; Manufacturing; Transportation; Auto
  • 27 Jul 2011
  • Research & Ideas

Customer Loyalty Programs That Work

19th century, took the idea a step further, rewarding customers with stamps that could be traded in for a variety of items. American Airlines introduced the next evolution of... View Details
Keywords: by Maggie Starvish; Retail
  • 04 Mar 2016
  • Research & Ideas

Is E-commerce at Risk in Apple's Security Dispute with the FBI?

sales each year? Sunil Gupta, the Edward W. Carter Professor of Business Administration at Harvard Business School, recently wrote a case on Apple Pay and the company’s ambitions of convincing consumers to... View Details
Keywords: Re: Sunil Gupta; Technology
  • 06 Aug 2001
  • Research & Ideas

Go Global—or No? Can You Make the Case?

1999, the company's first year of operation. The following year, the company was on a $5.3 million run rate. The bad news: competition is suddenly on the horizon, in the form of British start-up VisiDat—at... View Details
Keywords: by Walter Kuemmerle
  • 23 Mar 2010
  • First Look

First Look: March 23

David E. Bell and Mary ShelmanHarvard Business School Case 510-013 CEO Michael Mendes has transformed a grower-owned cooperative into a publicly traded top marketer of snack foods. Diamond's organization,... View Details
Keywords: Martha Lagace
  • 24 Feb 2003
  • Research & Ideas

In Troubled Africa, Botswana Flowers

companies hoping to do business across the southern tier of Africa. With the emergence of New Partnership for Africa's Development and the African Growth and Opportunity Act, the overall climate for View Details
Keywords: by Cynthia Churchwell
  • 20 Aug 2007
  • Research & Ideas

HBS Cases: Using Investor Relations Proactively

percent of its profit origins, 77 percent of its shareholder base, and 66 percent of its employees were based outside France. Trade unions and... View Details
Keywords: by Martha Lagace; Energy; Utilities
  • 30 Sep 2014
  • First Look

First Look: September 30

business and financial challenges at the 171-year old UK travel services company. The company has lost almost £600 million in the last three quarters, has seen its stock price fall from 230 pence to a low of 8.8 pence in the past two... View Details
Keywords: Sean Silverthorne
  • 15 Aug 2024
  • Op-Ed

Post-CrowdStrike, Six Questions to Test Your Company's Operational Resilience

crisis is just as crucial as the response.” Over 60 percent of tech outages result in at least $100,000 in total losses, and 15 percent cost upward of $1 million, according to the Uptime Institute, a... View Details
Keywords: by Hise Gibson and Anita Lynch
  • 25 May 2010
  • First Look

First Look: May 25

  PublicationsHeterogeneity and Graceful Technology Retreats: A New Perspective on Responding to Dominant Technological Threats Authors:Ron Adner and Daniel Snow Publication:Industrial and Corporate Change (forthcoming) Abstract We explore the implications View Details
Keywords: Martha Lagace
  • 11 Mar 2008
  • First Look

First Look: March 11, 2008

are crucial to understanding Mexico's current economic and political challenges. Why did the opening up of the economy to foreign trade and investment not result in sustained economic growth? Why has... View Details
Keywords: Martha Lagace
  • 20 Feb 2006
  • Research & Ideas

Are Company Founders Underpaid?

founders are faced with having to trade off financial gains (from building a valuable venture) versus control. In quantitative analyses of 454 start-ups, I show that there is a significant Rich versus King... View Details
Keywords: by Sarah Jane Gilbert; Financial Services; Technology
  • 23 Jan 2015
  • Research & Ideas

Oil Price Fallout: What Happens Next?

The last six years have proved just how fluid the international oil market is. And if recent support of the Keystone Pipeline by the U.S. House of Representatives and the Nebraska Supreme Court (which approved the pipeline's path through that state) are any indication,... View Details
Keywords: Re: Richard H.K. Vietor; Energy; Utilities
  • 23 Jan 2020
  • Research & Ideas

Businesses Need a 'Catalyst' to Make CSR Practices Stick

Many companies follow a tried-and-true approach to pursuing corporate social responsibility practices. They set aside a certain amount per year to fund a CSR office, which then tries to help clean up the environment or improve the quality View Details
Keywords: by Michael Blanding
  • 12 Mar 2006
  • Research & Ideas

Global Poverty Needs a Global Answer

international labor affairs in the U.S. Department of Labor during the administrations of Eisenhower and Kennedy. It was a time when many countries in Africa and Asia were emerging from colonialism. Often... View Details
Keywords: by Cynthia Churchwell
  • 04 Jun 2001
  • Research & Ideas

Why dot.coms Will Rise Again

scheme.—F. Warren McFarlan He offered the case of the Hong Kong-based global trading company Li & Fung as one example of a company that has virtually dissolved its... View Details
Keywords: by Martha Lagace
  • 08 Jan 2014
  • What Do You Think?

Do Productivity Increases Contribute to Social Inequality?

growth. One respondent turned the topic on its head, posing a more interesting question of whether equality fosters productivity. Several felt that innovation and productivity increases are leading to inequality. As Donald Shaw put it,... View Details
Keywords: by James Heskett
  • 01 May 2000
  • What Do You Think?

Can You Hard-Wire Performance?

outcries from its subscribers, who could calculate their hourly cost of being unable to do business through Internet trading site. Does it make sense for a company to hard-wire its success to that View Details
Keywords: by James Heskett
  • 10 Oct 2005
  • Research & Ideas

Homers: Secrets on the Factory Floor

I can answer that question. This research also raises the issue of gray zones in organizations. The trading of mutual funds once the market has officially cleared, the... View Details
Keywords: by Sean Silverthorne; Manufacturing
  • 30 Jan 2017
  • Research & Ideas

Vanguard, Trian And The Problem With 'Passive' Index Funds

governance and compensation issues 75 percent and 92 percent of the time, respectively. Vanguard has also met with some 1,000 executives from companies it invests in. In 2015, CEO Bill McNabb signaled his recognition View Details
Keywords: by Michael Blanding; Financial Services
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