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Arthur Rock Center for Entrepreneurship | About

Company, where he put together the collaborative team that founded Fairchild Semiconductor. After moving to California in 1961, Rock and investor Tommy Davis formed Davis & Rock, which posted an extraordinary 40 percent annual growth rate... View Details

23 Aug 2016
First Look

August 23, 2016

media and marketing. The case challenges the students to ponder what it takes for a company to repeatedly increase customer satisfaction rates and profitability with the same product over the years. Purchase this case:... View Details

Keywords: Sean Silverthorne

20 Jan 2014
Research & Ideas

Language Wars Divide Global Companies

Language Frustration Neeley and her colleagues found ample evidence that language anxiety and frustration were common throughout many of the interviews; many reported a sense of being "other" or experiencing an "us versus them" dynamic at a work... View Details

Keywords: by Kim Girard

26 Aug 2014
First Look

First Look: August 26

Real Rates By: Hanson, Samuel G., and Jeremy C. Stein Abstract—Changes in monetary policy have surprisingly strong effects on forward real rates in the distant future. A 100 basis point increase in the... View Details

Keywords: Sean Silverthorne

01 Nov 1999
Research & Ideas

John H. Patterson and the Sales Strategy of the National Cash Register Company, 1884 to 1922

create a method of sales management that encompassed all aspects of selling, from the calculation of quotas and commission rates to the motivation of discouraged salesmen. This excerpt looks at one aspect of the Patterson method: the... View Details

Keywords: by Walter A. Friedman

06 Sep 2022
Research & Ideas

Does Hybrid Work Actually Work? Insights from 30,000 Emails

rated the productivity of workers on a seven-point scale from “unsatisfactory” to “excellent” in categories such as ability, cooperation, job knowledge, creativity, productivity, and quality of work. Hybrid is the right balance In all... View Details

Keywords: by Ben Rand

Reinventing State Capitalism

In this book we study the evolution of corporate governance arrangements that governments have adopted for their state-owned enterprises (SOEs) in the last 20 years. We show that the process of privatization and liberalization of the 1990s and early 2000s created... View Details

07 Jul 2021
Book

Good News for Disgraced Companies: You Can Regain Trust

take this seriously, it can be done." “Michelin wasn’t just being collaborative for the sake of being collaborative,” Sucher and Gupta write. “Its instincts were excellent.” Michelin is once again known for its restaurant ratings and... View Details

Keywords: by Lane Lambert

Web

Historical Data Visualization - Business History

Politics & Economics Adult Literacy Rates Trends Over Time Corporations Apollo Hospitals Historical Maps Commodities Apples, Bananas, Oranges, and Dates (1907) Trends Over Time Corporations Arçelik Corporation (Koç Group) Trends Over Time... View Details

Web

Online Leadership Principles Course | HBS Online

rate you on dimensions of emotional and social intelligence. 7-9 hrs Module 1 Taking Charge Appreciate how a leader’s self-perception and mindset must change to bring out the best in others and the importance of emotional intelligence in... View Details

30 Nov 2015
Research & Ideas

Donors Are Turned Off by Overhead Costs. Here’s What Charities Can Do

recommendations from watchdogs like CharityWatch, which tend to give higher ratings to charities with low overhead costs. But that can lead to a harmful cycle in which charities keep their overhead costs unreasonably low in order to... View Details

Keywords: by Carmen Nobel

12 May 2023
Blog Post

Independent Project: The Rise of Electric Heat Pumps

analysis from EIA data, it is clear that the Northeast has the highest electricity rates (16 cents per kilowatt-hour) on average and thus the largest operating costs associated with heat pumps. Conversely, the South has the cheapest... View Details

28 Mar 2024
News

Rooms with a View

creating a talent pipeline and reducing turnover by as much as 40 percent. Rating an employee’s individual performance is a complicated question, Mirza explains, because of the variables inherent in the hospitality industry. A manager who... View Details

Keywords: April White; photos by Christina Gandolfo; Hospitality

13 Dec 2022
Research & Ideas

The Color of Private Equity: Quantifying the Bias Black Investors Face

as well as the majority groups.” When a Black- or Hispanic-owned fund performs above average, it is able to raise funds at the same rate as white firms. But if its performance is poor, it is punished more harshly. Lerner and colleagues... View Details

Keywords: by Pamela Reynolds; Financial Services

04 Aug 2010
News

A Lonely Crusader

municipal bond insurer, MBIA, is the subject of a new book, Confidence Game. MBIA’s stellar financial performance and rock-solid triple-A rating masked the firm’s growing fragility as it ventured deeper and deeper into insuring... View Details

Keywords: Roger Thompson; subprime mortgages; Finance; Real Estate

21 Jan 2011
Working Paper Summaries

Learning from Customers in Outsourcing: Individual and Organizational Effects

Keywords: by Jonathan R. Clark, Robert S. Huckman & Bradley R. Staats

Research Summary

The Real Exchange Rate, Innovation and Productivity

By: Laura Alfaro

We evaluate manufacturing firms' responses to changes in the real exchange rate (RER) using detailed firm-level data for a large set of countries for the period 2001-2010. We uncover the following stylized facts about regional variation of manufacturing firms'... View Details

Research Summary

Buyers, Sellers, Manufacturers in China’s Emerging Market around 1900

Ever since the economic reforms in the post-Mao period China’s economy as an emerging market has attracted much interest. However, we tend to forget that China was already an emerging market at the turn of the 19^th century, if not earlier. This... View Details

September 2019 (Revised May 2021)
Case

pymetrics: Early Days

By: John R. Wells and Benjamin Weinstock

In 2013, CEO Frida Polli was contemplating the next steps for her start-up business, pymetrics. After receiving her PhD in neuropsychology and MBA from HBS, she was determined to put her scientific and academic knowledge to work to build a business solving real world... View Details

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2019
Working Paper

Golden Opportunity? Voluntary Sustainability Standards for Artisanal and Small-scale Gold Mining and the United Nations Sustainable Development Goals

By: Kristin Sippl

While much is known about voluntary sustainability standards' contributions to certain issues in certain sectors, less is known about their contributions to the realization of the United Nations Sustainable Development Goals (SDGs). This paper helps balance the... View Details

Keywords: Sustainability Standards; Gold; Certification; Eco-labeling; International Law; Extractive Industries; Fair Trade; United Nations; Sustainable Development; Environmental Sustainability; Standards; Adoption; Governance; Global Range; Luxury; Mining Industry