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  • 07 Mar 2023
  • Blog Post

Deconstructing LEGO’s Decarbonization

externalities. We arrived at Billund, Denmark eager to better understand the company’s strategy to leverage bioplastics and recycling technologies to decarbonize their supply chain. Brick-themed light fixture in the central atrium of LEGO... View Details
  • May 1996 (Revised May 1997)
  • Case

Colliers International Property Consultants, Inc.: Managing a Virtual Organization

By: Lynda M. Applegate and Carin-Isabel Knoop
In less than 20 years, the real estate firm Colliers International expanded into a federation of 180 offices with close to 4,500 professionals in over 30 countries. Because Colliers expanded by signing up existing firms strong in their local markets, its leaders had to... View Details
Keywords: Demand and Consumers; Globalized Firms and Management; Management Practices and Processes; Service Operations; Information Technology; Organizational Structure; Mergers and Acquisitions; Business Strategy; Budgets and Budgeting; Real Estate Industry
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  • September 2016
  • Article

Monitoring Global Supply Chains

By: Jodi L. Short, Michael W. Toffel and Andrea R. Hugill
Firms seeking to avoid reputational spillovers that can arise from dangerous, illegal, and unethical behavior at supply chain factories are increasingly relying on private social auditors to provide strategic information about suppliers' conduct. But little is known... View Details
Keywords: Monitoring; Transaction Cost Economics; Industry Self-regulation; Auditing; Codes Of Conduct; Supply Chains; Corporate Social Responsibility; Corporate Social Responsibility and Impact; Supply Chain; Globalization
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  • April 1998
  • Case

Compaq, 1998

By: Steven C. Wheelwright and Matt Verlinden
In 1997, Compaq Computer Corp. had become a $25 billion powerhouse. It had accomplished its revenue growth projections, successfully made a number of strategic acquisitions, and increased its gross margins, principally by moving up market into servers, workstations,... View Details
Keywords: Mergers and Acquisitions; Transformation; Customer Relationship Management; Profit; Revenue; Growth and Development Strategy; Brands and Branding; Distribution Channels; Alliances; Customization and Personalization; Computer Industry
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  • 01 Dec 2023
  • News

Research Brief: Staying in the Game

Illustration by Peter Hoey In Monopoly, declaring bankruptcy has a very permanent consequence. Game over; you lose. In the paper “Life After Death: A Field Experiment with Small Businesses on Information Frictions, Stigma, and Bankruptcy,” HBS professor Shai Bernstein... View Details
Keywords: Jennifer Myers; Administration of Economic Programs; Government
  • 18 Aug 2022
  • Op-Ed

Your Best Employees Are Burning Out: A Framework for Retaining Talent

consultant, specializing in growth strategy and operational efficiency. Gibson and Wilson both served as officers in the US Army culminating at the ranks of colonel and captain, respectively. You Might Also... View Details
Keywords: by Hise Gibson and MaShon Wilson
  • August 2017
  • Case

Infection Control at Massachusetts General Hospital (Abridged)

By: Robert S. Huckman and Nikolaos Trichakis
The case explores the challenges facing Massachusetts General Hospital concerning the adoption of a new infection control policy, which promises to improve operational performance, patient safety, and profitability. The new policy requires coordination between... View Details
Keywords: Safety; Organizational Change and Adaptation; Integration; Health Care and Treatment; Policy; Health Industry; Boston
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  • July 2013
  • Article

Ethnic Innovation and U.S. Multinational Firm Activity

By: C. Fritz Foley and William R. Kerr
This paper studies the impact that immigrant innovators have on the global activities of U.S. firms by analyzing detailed data on patent applications and on the operations of the foreign affiliates of U.S. multinational firms. The results indicate that increases in the... View Details
Keywords: Technology Transfer; Innovation; Ethnic Networks; Patents; Diasporas; Ethnicity; Multinational Firms and Management; Competitive Advantage; Research and Development; Foreign Direct Investment; Innovation and Invention; United States
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  • 07 Jul 2008
  • Research & Ideas

Innovation Corrupted: How Managers Can Avoid Another Enron

"reserve requirement" to back up supply commitments. Enron had a major advantage over competitors as a middleman between producers and consumers because it operated one of the nation's largest natural gas pipeline networks.... View Details
Keywords: by Martha Lagace; Energy; Utilities
  • June 2024 (Revised December 2024)
  • Case

Climate Governance at Linde plc (A)

By: Lynn S. Paine, Suraj Srinivasan, Emilie Billaud and Vincent Dessain
In July 2023, the Linde plc board of directors' sustainability committee convened in London to review the company's environmental performance, with a focus on decarbonization and clean energy. Linde was the world's largest industrial gas supplier, with a workforce of... View Details
Keywords: Climate Change; Environmental Sustainability; Green Technology; Multinational Firms and Management; Corporate Accountability; Corporate Disclosure; Corporate Governance; Governing and Advisory Boards; Compensation and Benefits; Innovation Strategy; Leading Change; Goals and Objectives; Business and Shareholder Relations; Chemical Industry; United States; Germany; Europe; North America; London
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  • 27 Oct 2008
  • Lessons from the Classroom

Achieving Excellence in Nonprofits

if they have different organizational forms: nonprofit, for-profit, governmental) in the managerial challenges they face and in the kinds of strategies they need to pursue in creating social value, and that they are more similar to one... View Details
Keywords: by Sean Silverthorne
  • October 1996 (Revised December 1996)
  • Case

United Electric Controls

By: H. Kent Bowen, Jody H. Gittell and Sylvie Ryckebusch
United Electric Controls (UE) was a small, traditional family-owned manufacturing company when Dave Reis, the youngest member of the Reis family, took over the business. This case describes Reis's efforts to change UE's traditional work practices in order to make the... View Details
Keywords: Change Management; Family Business; Production; Business Strategy; Human Resources; Organizational Change and Adaptation; Decisions; Growth and Development Strategy; Information Technology; Electronics Industry; Manufacturing Industry; United States
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  • 16 Jun 2020
  • News

Your Customers Have Changed. Here's How to Engage Them Again.

  • Web

Faculty & Research | Social Enterprise | Harvard Business School

education and expertise rooted in real-world experience, linking theory and practice to shape business practice and train business leaders. Nonprofit Strategy & Governance Expanding its early focus on helping nonprofits View Details
  • Web

Entrepreneurial Management Curriculum - Faculty & Research

Properly considered, this final role of general management leads to our third module: Operating the Business Model . For many of you, your careers will evolve in the setting of small, entrepreneurial firms. More than half of HBS graduates... View Details
  • 21 May 2007
  • Research & Ideas

Fixing the Marketing-CEO Disconnect

marketing function and the C-suite often drift apart, resulting in a disconnect between the overall strategy of the company and what marketing understands to be the actual needs of customers. One result is that company View Details
Keywords: by Sean Silverthorne
  • 2020
  • Working Paper

Contract Duration and the Costs of Market Transactions

By: Alexander MacKay
The optimal duration of a supply contract balances the costs of reselecting a supplier against the costs of being matched to an inefficient supplier when the contract lasts too long. I develop a structural model of contract duration that captures this tradeoff and... View Details
Keywords: Vertical Relationships; Transaction Costs; Contract Duration; Identification; Supply Chain; Cost; Contracts; Auctions; Mathematical Methods
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  • Web

Life at Harvard - Doctoral

Community Anil Doshi Technology & Operations Management Filippo Mezzanotti Business Economics Sarah Wolfolds Strategy Anastassia Fedyk Business Economics Alexandra C. Feldberg Organizational Behavior Rohan... View Details
  • Web

Building Iconic Brands and Brighter Futures: Interview with Glossier CEO, Kyle Leahy - Recruiting

strategic questions, financial analytics, customer strategy, and operations,” she recalled. “I also found that I loved the retail space and consumer psychology.” Reformulating with an Advisor to Operator Pivot After four years in... View Details
  • 04 Apr 2011
  • HBS Case

Reinventing the National Geographic Society

TV, cable programming—but is still trying to figure out the best strategy for integrating them. Despite repeated structural changes, employees still operate in silos. In short, the National Geographic case... View Details
Keywords: by Sean Silverthorne; Publishing