Mission and Purpose - Publications - Faculty & Research

31 Mar 2002
Research & Ideas

You’re Wasting Your Employees! What You Can Do About It

Most managers today understand the strategic implications of the information-based, knowledge-driven, service-intensive economy. They know what the new game requires: speed, flexibility and continuous self-renewal. They even are... View Details

Keywords: by Christopher A. Bartlett & Sumantra Ghoshal

07 Nov 2005
Research & Ideas

Exit Interview: HBS Dean Kim Clark

basically to rethink education. It's on a roll, and we have an opportunity to make it even better. Q: Any words of advice for your successor? A: First, I'd say fall in love with HBS and embrace its View Details

Keywords: by HBS Alumni Bulletin Staff

15 Aug 2005
HBS Case

Classic Cases Live On at HBS

occasionally faint during some of the surgery scenes.) Heskett says studying Shouldice helped him conceptualize the strategic-service vision that he and HBS colleagues would develop into a framework for success for service firms.... View Details

Keywords: by Garry Emmons

18 Jul 2012
Research & Ideas

Penn State Lesson: Today’s Cover-Up was Yesterday’s Opportunity

responsibility, their integrity and purpose in leading, and accepting themselves as imperfect human beings striving to do their best to help their organizations. An integral... View Details

Keywords: by Bill George; Education

10 Mar 2002
Research & Ideas

Breakthrough Negotiation: Don’t Leave It On the Table

understand the delicate interplay between negotiation and coercive power. Speaking of the U.S. failure in Vietnam, Henry Kissinger said, "Treating force and diplomacy as discrete phenomena caused our... View Details

Keywords: by Michael Watkins

20 May 2016
Op-Ed

World Health Organization Lacks Leadership to Combat Pandemics

Facility should rapidly deploy money in conjunction with the proposed WHO $100 million contingency fund for emergency outbreaks. Why not let the World Bank, with its broadening social mission under president (and former WHO executive) Jim... View Details

Keywords: by John Quelch; Health

31 Jul 2015
Research & Ideas

The Faculty Reader: Who is Reading What This Summer?

read several of Kazuo Ishiguro’s books and they always inspire me and continue to haunt me long after I’ve put them down. The Remains of the Day is about purpose View Details

Keywords: by Carmen Nobel; Information; Publishing

07 Jun 2019
Book

Are You a Digital Manager?

to thrive today, managers need to make sure team members can have an impact on an organization whose purpose they deeply care about. Lagace: You’ve spoken recently about the importance of building ecosystems. What do you mean? Hill: For... View Details

Keywords: by Martha Lagace

06 Sep 2011
Research & Ideas

The Power of Leadership Groups for Staying on Track

Today's most successful leaders are focusing on sustaining superior performance by aligning people around mission and values and empowering leaders at all levels, while serving... View Details

Keywords: by Bill George

23 Feb 2015
Research & Ideas

How to Break the Expert’s Curse

Irish playwright George Bernard Shaw famously wrote, "He who can, does. He who cannot, teaches." But it's often more accurate to say, "He who can do can't teach." It's natural for novices to seek out experts for guidance. That's why many organizations adopt formal... View Details

Keywords: by Carmen Nobel; Education

12 Jun 2006
Research & Ideas

The Promise of Channel Stewardship

take charge. Channel stewardship has two important outcomes. The primary (and obvious) purpose is to expand value for the steward's customers and bottom line. The main reason any partner would want to... View Details

Keywords: by V. Kasturi Rangan & Marie Bell; Consumer Products

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