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  • 28 Feb 2018
  • Sharpening Your Skills

Master the Team Meeting

monkeybusinessimages No matter how much we hate going to meetings, there’s a generally accepted best practice that teams should meet with their managers on a regular cadence. More often than not, unfortunately, I hear leaders and their... View Details
Keywords: by Julia Austin
  • 01 Dec 2023
  • News

A More Accommodating Approach

Shelly Nooner (GMP 33, 2022) had already proven herself to be visionary and execution-focused during her two decades at Trimble, an industrial technology company that provides hardware, software, and services across agriculture, construction, geospatial, and... View Details
Keywords: Jennifer Gillespie
  • May 2016
  • Case

OPET: Precision Marketing in Uncertain Times

By: Rajiv Lal, Esel Çekin and Eren Kuzucu
During Timucin Guler’s decade at OPET, a prominent fuel distributor in Turkey, he transformed the definition of marketing in the company. Under Guler’s lead, OPET, once a local player in the downstream distribution market, became the second largest fuel distributor in... View Details
Keywords: Customer Satisfaction; Customer Service; Emerging Market; Focusing On Customers; Competition; Turkey; Loyalty Program; Marketing Strategy; Downstream Distribution; Customer Relationship Management; Energy Industry; Turkey
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  • June 2020 (Revised January 2024)
  • Case

TraceTogether

By: Mitchell B. Weiss and Sarah Mehta
By April 7, 2020, over 1.4 million people worldwide had contracted the novel coronavirus (COVID-19). Governments raced to curb the spread of COVID-19 by scaling up testing, quarantining those infected, and tracing their possible contacts. It had taken Singapore’s... View Details
Keywords: COVID-19; Contact Tracing; Government Administration; Crisis Management; Health; Health Pandemics; Innovation and Invention; Innovation Leadership; Innovation Strategy; Technological Innovation; Social Issues; Information Technology; Mobile and Wireless Technology; Applications and Software; Technology Adoption; Health Industry; Public Administration Industry; Singapore
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  • 15 Aug 2007
  • Op-Ed

3 Steps to Reduce Financial System Risk

and, second, a growing threat of politically motivated changes to regulatory regimes. There has been much talk recently about the extent to which the proliferation of derivative products has allowed banks to manage their balance sheets... View Details
Keywords: by Mohamed El-Erian; Financial Services; Banking
  • 14 Mar 2023
  • In Practice

What Does the Failure of Silicon Valley Bank Say About the State of Finance?

exhaustion after several years of dealing with surprises ranging from shortages and runs on basic goods to the Fed’s limited ability to control or even forecast inflation. Something will also have to be said eventually about the profitable business of inciting runs... View Details
Keywords: by Dina Gerdeman; Financial Services; Banking
  • 26 Aug 2024
  • Blog Post

HBS Lingo 101

cold calls a student to open up the case. Students never know which day or class they will be cold-called in! This has become such a cornerstone of the HBS experience that there is now a Cold Call Podcast. CPD: CPD is the Career and... View Details
  • 04 Apr 2011
  • HBS Case

Reinventing the National Geographic Society

from foreign countries, raise their hand. "What do you associate with it?" The yellow border, answers one. Others note the stunning photography, detailed maps, and magazines piled up all around the house. A few minutes later... View Details
Keywords: by Sean Silverthorne; Publishing
  • Web

Hiring International Students

paperwork than when you hire US workers. Full-Time Hiring International students have at least 12 months of US work authorization after graduation, and many have up to 36 months. Upon graduation, all F-1 students have US work... View Details
  • April 2021
  • Article

The Effects of Quota Frequency: Sales Performance and Product Focus

By: Doug J. Chung, Das Narayandas and Dongkyu Chang
This study investigates the comprehensive and multidimensional effects of quota (goal) frequency on sales force performance. We develop a theory of salespeople’s behavior—aggregate effort and the product type focus—in response to the temporal length of a sales-quota... View Details
Keywords: Sales Force Compensation; Field Experiment; Quotas; Quota Frequency; Commissions; Bonuses; Goals; Salesforce Management; Compensation and Benefits; Goals and Objectives; Behavior; Performance
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  • 19 Oct 2022
  • Op-Ed

Cofounder Courtship: How to Find the Right Mate—for Your Startup

you are a technologist, but lack management or operating skills (marketing, sales, etc.), you may benefit from a more seasoned business leader as cofounder who has seen the movie before. While many operating skills can be learned,... View Details
Keywords: by Julia Austin
  • 11 Jan 2021
  • Research & Ideas

Is A/B Testing Effective? Evidence from 35,000 Startups

Startups that use A/B testing scale more quickly, launch more products, and attract more venture capital, according to recent research. But not all startups enjoy these benefits. Early-stage startups using experimentation strategies usually flame out faster, perhaps... View Details
Keywords: by Kristen Senz
  • 27 Jun 2007
  • Lessons from the Classroom

Learning to Make the Move to CEO

You're a successful senior executive with 20, 25 years of experience under your belt. You've made your mark and stand just 1 or 2 rungs from the position of CEO. Now what? As faculty chair of Harvard Business School's Advanced Management... View Details
Keywords: by Julia Hanna; Education
  • 30 Apr 2012
  • Research & Ideas

India’s Ambitious National Identification Program

Aadhaar to the creation of bank accounts," Raina explains. "It is envisaged that Aadhaar will be used in a variety of other ways to reduce criminal diversion of government subsidies, lessen the burden on taxpayers, and open up... View Details
Keywords: by Dina Gerdeman
  • 09 Jan 2020
  • Book

Rethinking Business Strategy in the Age of AI

John Foley was irritated with his local gym. He was constantly getting elbowed out of his favorite spin classes as other cyclists snapped up spots in sessions led by the most popular instructors. Foley’s frustration inspired him in 2012... View Details
Keywords: by Dina Gerdeman
  • 23 Jul 2018
  • Blog Post

Summer Snapshot: Interning at a Robotics Start-Up

HBS Career & Professional Development (CPD) asked students to describe their career interests and what they are up to this summer. Current Position: Business Analysis & Operations Intern Company and Location: Stealth Mode Robotics... View Details
Keywords: Entrepreneurship; Technology
  • June 2024
  • Case

Caesars Entertainment: Governance on the Road to Bankruptcy

By: Kristin Mugford
Caesars Entertainment was a large casino operator in the United States that had been purchased in a 2008 leveraged buyout by Apollo and TPG. In January 2015, Caesars Entertainment Operating Company (CEOC), its largest subsidiary, filed for Chapter 11. This set up a... View Details
Keywords: Gaming; Chapter 11; Fraudulent Conveyance; Apollo; TPG; Bankruptcy; Leveraged Buyouts; Restructuring; Capital Structure; Insolvency and Bankruptcy; Private Equity; Financial Management; Lawsuits and Litigation; Negotiation; Games, Gaming, and Gambling; Borrowing and Debt; Entertainment and Recreation Industry; Las Vegas
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  • Web

Alumni Engagement | Social Enterprise | Harvard Business School

various stages of their personal and professional lives. We aspire to connect you with each other, share with you the latest faculty research and innovative ideas from the field, and bring you together to work on solutions for our world’s most complex social issues.... View Details
  • 11 Mar 2016
  • Blog Post

2+2 Admit Experiments with Career Options

The 2+2 Program was unknown to me until late in my senior year as an Electrical and Computer Engineering  student at the University of Texas at Austin (UT). By happenstance, a recent UT alum and friend told me about the opportunity. Up to... View Details
  • 04 Nov 2008
  • First Look

First Look: November 4, 2008

negotiations as a two-level game and to minimize the disadvantageous effects of gender on job negotiation outcomes. Teaming Up to Crack Innovation and Enterprise Integration Authors:James I. Cash, Michael J. Earl, and Robert Morison... View Details
Keywords: Martha Lagace