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  • All HBS Web  (6,063)
    • People  (8)
    • News  (1,101)
    • Research  (4,237)
    • Events  (38)
    • Multimedia  (19)
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    Michael Joyce

    Michael Joyce is a doctoral student in the Technology and Operations Management program at Harvard Business School (HBS).

    Michael received a B.S. in Industrial Engineering and Operations Research from the University of California, Berkeley and an MBA and a... View Details
    • 2022
    • Book

    Deep Purpose: The Heart and Soul of High-Performance Companies

    By: Ranjay Gulati
    This book offers a compelling reassessment and defense of purpose as a management ethos, documenting the vast performance gains and social benefits that become possible when firms manage to get purpose right. Few business topics have aroused more skepticism in recent... View Details
    Keywords: Purpose; Business And Society; Organizations; Mission and Purpose; Performance Effectiveness; Organizational Culture
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    Gulati, Ranjay. Deep Purpose: The Heart and Soul of High-Performance Companies. New York: Harper Business, 2022.
    • August 2023 (Revised January 2024)
    • Supplement

    Arla Foods: Data-Driven Decarbonization (A)

    By: Michael Parzen, Michael W. Toffel, Amram Migdal and Susan Pinckney
    Arla implemented a data-based price incentive system to measure, track, and influence climate friendly changes to reduce CO2 emissions across the world’s fourth largest dairy cooperative. View Details
    Keywords: Dairy Industry; Business Earnings; Earnings Management; Environmental Accounting; Agribusiness; Animal-Based Agribusiness; Acquisition; Mergers and Acquisitions; Decision Making; Decisions; Voting; Environmental Management; Climate Change; Environmental Regulation; Environmental Sustainability; Green Technology; Pollution; Moral Sensibility; Values and Beliefs; Financial Strategy; Price; Profit; Revenue; Food; Geopolitical Units; Global Strategy; Ownership Type; Cooperative Ownership; Performance Efficiency; Performance Evaluation; Problems and Challenges; Natural Environment; Science-Based Business; Business Strategy; Commercialization; Cooperation; Corporate Strategy; Food and Beverage Industry; Agriculture and Agribusiness Industry; Europe; United Kingdom; European Union; Germany; Denmark; Sweden; Luxembourg; Belgium
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    Parzen, Michael, Michael W. Toffel, Amram Migdal, and Susan Pinckney. "Arla Foods: Data-Driven Decarbonization (A)." Harvard Business School Spreadsheet Supplement 624-031, August 2023. (Revised January 2024.)
    • February 2023
    • Case

    Ransomware Attack at Springhill Medical Center

    By: Suraj Srinivasan and Li-Kuan (Jason) Ni
    In July, 2019, Springhill Medical Center (“SMC”) in Mobile, Alabama, fell prey to a malicious ransomware attack that crippled the hospital’s internal network systems and public-facing web page. While the hospital rushed to securely restore the network, medical... View Details
    Keywords: Disruption; Communication; Communication Strategy; Decision Making; Decision Choices and Conditions; Judgments; Corporate Accountability; Corporate Disclosure; Corporate Governance; Governance Controls; Policy; Employees; News; Cybersecurity; Digital Strategy; Information Infrastructure; Information Management; Internet and the Web; Crisis Management; Resource Allocation; Risk Management; Negotiation Tactics; Failure; Business and Stakeholder Relations; Attitudes; Behavior; Perception; Reputation; Trust; Public Opinion; Social Issues; Health Industry; United States; Alabama
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    Srinivasan, Suraj, and Li-Kuan (Jason) Ni. "Ransomware Attack at Springhill Medical Center." Harvard Business School Case 123-065, February 2023.

      Robert C. Merton

      Robert C. Merton is the School of Management Distinguished Professor of Finance at the MIT Sloan School of Management.

      Merton is University Professor Emeritus at Harvard University and was the George Fisher Baker Professor of... View Details

      Keywords: banking; brokerage; financial services; insurance industry; investment banking industry; retail financial services
      • 09 Jul 2010
      • Working Paper Summaries

      The Limits of Nonprofit Impact: A Contingency Framework for Measuring Social Performance

      Keywords: by Alnoor Ebrahim & V. Kasturi Rangan
      • November 2003 (Revised September 2021)
      • Case

      Ivar Kreuger and the Swedish Match Empire

      By: Geoffrey Jones and Ingrid Vargas
      Taught in Evolution of Global Business. Globalization and corporate fraud are the central themes of this case on the international growth of Swedish Match in the interwar years. Between 1913 and 1932, Ivar Kreuger, known as the "Swedish Match King," built a small,... View Details
      Keywords: History; International Finance; Globalized Firms and Management; Crime and Corruption; Ethics; Monopoly; Business and Government Relations; Sweden
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      Jones, Geoffrey, and Ingrid Vargas. "Ivar Kreuger and the Swedish Match Empire." Harvard Business School Case 804-078, November 2003. (Revised September 2021.)
      • January 2, 2020
      • Article

      Changes in Quality of Care After Hospital Mergers and Acquisitions

      By: Nancy Dean Beaulieu, Leemore S. Dafny, B. E. Landon, Jesse Dalton, Ifedayo Kuye and J. Michael McWilliams
      Background: The hospital industry has consolidated substantially during the past two decades and at an accelerated pace since 2010. Multiple studies have shown that hospital mergers have led to higher prices for commercially insured patients, but research about effects... View Details
      Keywords: Hospitals; Mergers and Acquisitions; Health Care and Treatment; Quality
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      Beaulieu, Nancy Dean, Leemore S. Dafny, B. E. Landon, Jesse Dalton, Ifedayo Kuye, and J. Michael McWilliams. "Changes in Quality of Care After Hospital Mergers and Acquisitions." New England Journal of Medicine 382, no. 1 (January 2, 2020): 51–59.
      • 09 Jul 2019
      • Blog Post

      Solving the Complexities of the Biotechnology Industry

      Biotechnology is a complex industry which combines applied science & engineering and applied business practices with life science.  It is the most multi-faceted industry segment there is because it is ultimately focused on the most complex open system: The human... View Details
      • 16 Jan 2014
      • Research & Ideas

      Resolving Patent Disputes that Impede Innovation

      In the high-tech industry, it's common practice for a governing body to develop technical standards for any given technology. The goal is to promote widespread adoption and compatibility among various devices. The Bluetooth standard lets a Nokia headset communicate... View Details
      Keywords: by Carmen Nobel; Technology; Legal Services
      • 11 May 2009
      • Research & Ideas

      The IT Leader’s Hero Quest

      process redesign. Over the years, the CIO job has remained a hot seat in business and has, in turn, become a key management position in executing a company's competitive cost structure and strategy. It has become a key senior View Details
      Keywords: by Martha Lagace
      • 30 Sep 2008
      • First Look

      First Look: September 30, 2008

      management may motivate managers to operate with insufficient labor levels, which, in turn, degrades profitability. Download the paper: http://www.hbs.edu/research/pdf/09-040.pdf   Cases & Course... View Details
      Keywords: Martha Lagace
      • 2008
      • Text Book

      Corporate Information Strategy and Management: Text and Cases

      By: Robert D. Austin, Lynda M. Applegate and Deborah Soule
      The 8th edition of Corporate Information Strategy and Management: Text and Cases is written for students and managers who desire an overview of contemporary information systems technology management. This new edition examines how information... View Details
      Keywords: Decision Making; Management; Business Strategy; Information Technology
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      Austin, Robert D., Lynda M. Applegate, and Deborah Soule. Corporate Information Strategy and Management: Text and Cases. 8th ed. McGraw-Hill, 2008.
      • 17 Nov 2009
      • First Look

      First Look: Nov. 17

      independent of the shortcomings in the regulatory system. Managers and boards of directors in scores of systemically important firms failed to protect employees, customers, or shareholders and placed the... View Details
      Keywords: Martha Lagace
      • August 1988 (Revised December 2000)
      • Case

      Dunkin' Donuts (E): 1988 Distribution Strategies

      Dunkin' Donuts is exploring various methods of increasing distribution. Possibilities involving new outlets include area development contracts, subfranchising, regional rollout strategies, and an increase in company owned stores. Possibilities focusing on existing... View Details
      Keywords: Expansion; Franchise Ownership; Distribution Channels; Retail Industry; Food and Beverage Industry; United States
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      Kaufmann, Patrick J. "Dunkin' Donuts (E): 1988 Distribution Strategies." Harvard Business School Case 589-017, August 1988. (Revised December 2000.)
      • January 2009 (Revised February 2009)
      • Case

      Sydney IVF: Stem Cell Research

      By: Robert L. Simons, Kathryn Rosenberg and Natalie Kindred
      This case examines the strategy implementation and risk management decisions at Sydney IVF, a research-based in vitro fertilization and stem cell company based in Australia. Drs. Robert Jansen and Jock Anderson, who co-founded Sydney IVF in 1986, developed novel... View Details
      Keywords: Ethics; Governing Rules, Regulations, and Reforms; Innovation and Management; Growth and Development Strategy; Risk Management; Genetics; Commercialization; Health Industry; Australia
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      Simons, Robert L., Kathryn Rosenberg, and Natalie Kindred. "Sydney IVF: Stem Cell Research." Harvard Business School Case 109-017, January 2009. (Revised February 2009.)
      • 11 May 2015
      • Research & Ideas

      A Road Map to Fix America’s Transportation Infrastructure

      Any highway commuter who has wasted hours stuck in traffic can see the cracks in the United States' transportation system, as can any airline passenger who has been stranded overnight in an airport. Yet while many agree that the need for infrastructure change is... View Details
      Keywords: by Dina Gerdeman; Transportation
      • June 2009 (Revised February 2014)
      • Case

      Evaluating Microsavings Programs: Green Bank of the Philippines (A)

      By: Nava Ashraf, Dean Karlan, Wesley Yin and Marc Shotland
      Green Bank of the Philippines was known for its product innovation and its ability to bring new products to market. In 2002, Green Bank designed an untested commitment savings product that both gave individuals access to formal savings and helped them commit to... View Details
      Keywords: Saving; Innovation and Invention; Measurement and Metrics; Product Design; Success; Performance Evaluation; Banking Industry; Philippines
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      Ashraf, Nava, Dean Karlan, Wesley Yin, and Marc Shotland. "Evaluating Microsavings Programs: Green Bank of the Philippines (A)." Harvard Business School Case 909-062, June 2009. (Revised February 2014.) (Request a courtesy copy.)
      • October 2008
      • Case

      Hrad Technika

      Examines a struggling IT outsourcing project from the perspective of the IT services provider-Hrad Technika. When used in conjunction with "Tegan c.c.c." (9-609-038), it provides an opportunity to see both sides of the issue. When Hrad enters into a contract to create... View Details
      Keywords: Experience and Expertise; Globalized Firms and Management; Job Cuts and Outsourcing; Service Delivery; Service Operations; Projects; Information Technology; Wales
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      Upton, David M., and Bradley R. Staats. "Hrad Technika." Harvard Business School Case 609-039, October 2008.
      • Web

      Publications - Faculty & Research

      Keywords: Diagnostics ; Organization Design ; Change Management ; Disruption ; Transformation ; Health Care and Treatment ; AI and Machine Learning ; Technological Innovation ; Technology Adoption ; Disruptive Innovation ; View Details
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