Publications

Find at Harvard

Jun 2015
Report

America’s Unconventional Energy Opportunity: A Win-Win Plan for the Economy, the Environment, and a Lower-Carbon, Cleaner-Energy Future

America's unconventional gas and oil resources are perhaps the single largest opportunity to improve the trajectory of the nation’s economy, at a time when the prospects for the average American are weaker than experienced in generations. The benefits can be achieved... View Details

John T. Gourville

John Gourville is the Albert J. Weatherhead, Jr. Professor of Business Administration at the Harvard Business School. He joined the HBS Marketing Unit in 1995 after receiving his Ph.D. at the University of Chicago in marketing and behavioral research. His most... View Details

Keywords: agribusiness; biotechnology; consumer products; health care; high technology; medical supplies; pharmaceuticals; retailing

July 1992 (Revised January 1995)
Case

An Investment Linked to Commodity Futures

By: Kenneth A. Froot, Jay O. Light and Nancy Donohue

Describes a new investment which is linked to an index of commmodity futures prices. Explores how the index is constructed, how commodity futures (as opposed to other futures and spot prices) behave, and what the portfolio impacts of such an investment might be. View Details

Keywords: Commodity Market; Investment Management; Portfolio Management; Financial Markets; Investment; Investment Portfolio; Futures and Commodity Futures

September 2010 (Revised September 2011)
Case

Leasing Decision at Magnet Beauty Products, Inc.

By: Krishna G. Palepu and George Serafeim

A fast-growing retailer is facing two different leasing options for its stores. In choosing between the two options, management is considering the potential impact of the two options on the company's financial statements, in light of the proposed new accounting... View Details

Keywords: Financial Statements; Decision Choices and Conditions; Growth and Development Strategy; Standards; Leasing; Beauty and Cosmetics Industry; Retail Industry

26 Jul 2022
Video

Case Studies from Africa: Insights from Helena Conradie and Gregory Rockson

12 Mar 2020
Video

Muhammad Alagil

Muhammad Alagil, Chairman of Jarir Investment in Saudi Arabia, discusses how the company has fostered local talent rather than relying on expatriates, and observes the impact of the growing number of... View Details

20 Sep 2006
Research & Ideas

The Power of Ordinary Practices

experience at work. Second, these feelings powerfully affect people's day-to-day performance. And third, those feelings, which are so important for performance, are powerfully influenced by particular daily events. My guess is that a lot of leaders have very little... View Details

Keywords: Re: Teresa M. Amabile

2023
Working Paper

The Market for Healthcare in Low Income Countries

By: Abhijit Banerjee, Abhijit Chowdhury, Jishnu Das, Jeffrey Hammer, Reshmaan Hussam and Aakash Mohpal

Patient trust is an important driver of the demand for healthcare. But it may also impact supply: doctors who realize that patients may not trust them may adjust their behavior in response. We assemble a large dataset that assesses clinical performance using... View Details

Keywords: Health Care and Treatment; Quality; Developing Countries and Economies; Trust

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19 Dec 2023
Research & Ideas

$15 Billion in Five Years: What Data Tells Us About MacKenzie Scott’s Philanthropy

America or the Boys & Girls Clubs of America. In a preliminary analysis, affiliated organizations were more likely to be in the South or Midwest. Scott’s impact on philanthropy—and philanthropists Early reports suggest that Scott’s... View Details

Keywords: by Matthew Lee, Brian Trelstad, and Ethan Tran

January 2019 (Revised May 2019)
Case

When Trolls Attack: Carbonite vs. Oasis Research

By: Lauren H. Cohen, Umit G. Gurun, Scott Duke Kominers and Sarah Mehta

This case, set in October 2017, follows Danielle Sheer, general counsel for Carbonite, as she defends the company against claims of patent infringement. It provides a broad overview of the U.S. patent system and explores the impact that non-practicing entities... View Details

Keywords: Patent Infringement Litigation; Non-practicing Entities; Patent Trolls; Innovation and Invention; Intellectual Property; Patents; Laws and Statutes; Lawsuits and Litigation; Legal Liability; Computer Industry; Technology Industry; Boston

September 1993 (Revised August 2011)
Exercise

ExtendSim® Simulation Exercises in Process Analysis (A)

By: Roy D. Shapiro

First set of exercises meant to be used with ExtendSim, a simulation system created by Imagine That, Inc. of San Jose, California. These exercises allow students to investigate the impact of variable processing times on the performance of simple in-line processes.... View Details

Keywords: Operations; Business Processes; Performance; Mathematical Methods

May 1982 (Revised June 1982)
Case

Air Traffic Controllers

By: Michael Beer

On August 3, 1981 President Ronald Reagan terminated 12,000 air traffic controllers, members of the Professional Air Traffic Controllers Organization, for violating their no-strike oath. Provides background on the human resources policies and practices of the Federal... View Details

Keywords: Resignation and Termination; Labor and Management Relations; Government and Politics; Labor Unions; Negotiation; Employees; Air Transportation Industry; United States

28 Sep 2015
News

Harvard report: SLC becoming 'poster child' for collaborative student support

14 Nov 2019
Video

Health Minute: Measure Costs Correctly for Better Patient Outcomes

Program

Growing as a Purposeful Leader

sizable workforce, who are looking to embrace broader responsibilities in a challenging business environment. Attendance by two or more representatives of your organization will facilitate broader impact by creating a common vocabulary... View Details

2023
Working Paper

Senior Team Emotional Dynamics and Strategic Decision Making at a Platform Transition

By: Timo O. Vuori and Michael L. Tushman

Based on an inductive case study, we develop an emotional-temporal process model of an incumbent’s strategic decision making at a platform transition. We describe the senior team’s emotional response to this transition and the impact of these emotions on their... View Details

Keywords: Emotions; Decision Choices and Conditions; Transition; Digital Platforms

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April 2021
Case

Buy Online, Pickup in Store: Evaluating an Omnichannel Intervention in Retail

By: Antonio Moreno, Santiago Gallino and Amy Klopfenstein

In October 2018, fashion, wellness, and beauty retailer Sylvarella implemented a Buy Online, Pickup in Store (BOPS) program in an attempt to counteract a sales decline. While BOPS had the potential to meet customer expectations for a seamless order and fulfillment... View Details

Keywords: Operations; Service Delivery; Logistics; Infrastructure; Distribution Channels; Order Taking and Fulfillment; Analysis; Retail Industry; Apparel and Accessories Industry; United States; Canada

May 2009
Article

Customer-Based Valuation

By: Sunil Gupta

Customer lifetime value (CLV) has emerged as an important metric to manage and grow customers. Marketing scholars have written many books and articles on this topic. However, most of this research has focused on tactical marketing decisions. While this is important, it... View Details

Keywords: Customers; Valuation