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  • 09 Feb 2010
  • First Look

First Look: Feb. 9

results illustrate how firms redesign their organizational structure through a set of complementary choices in response to changes in their environment. We discuss several possible interpretations of these changes. Managing Risk in the... View Details
Keywords: Martha Lagace
  • 05 Dec 2017
  • First Look

First Look at New Research and Ideas, December 5, 2017

methodologies such as machine learning. We highlight the importance of distinguishing between which customers are at risk and which should be targeted—as they are not necessarily the same customers. We identify trade-offs between reactive... View Details
Keywords: Sean Silverthorne
  • 06 May 2022
  • Blog Post

Career Advice: Starting a Sustainable Startup

accelerators, we decided we didn’t have the passion for the idea to be all-in. So, I came to HBS with the idea I wanted to try starting a company again but in a space I was passionate about. Luckily, HBS proved to be a very low risk... View Details
  • 01 Sep 2015
  • News

The Business of Love

first-date spot: In their online profiles, women got younger and men got taller. As the stigma of online dating faded, the idea arose that the Internet could make dating easier for everyone. Asking someone on a date via email was less of an emotional View Details
Keywords: April White
  • 02 Sep 2015
  • Research & Ideas

Explaining China's Crash

economists as to what the future holds. Are we headed for a “soft landing,” a correction that can be managed so that growth, albeit at a slower pace, will continue to be solid, or are we at an inflection point and we risk a more... View Details
Keywords: by Christina Pazzanese; Financial Services
  • November 2007
  • Article

A Model of Consumer Learning for Service Quality and Usage

By: Raghuram Iyengar, Asim Ansari and Sunil Gupta
In many services, e.g., the wireless service industry, consumers choose a service plan based on their expected consumption. In such situations, consumers experience two forms of uncertainty. First, consumers may be uncertain about the quality of their service provider... View Details
Keywords: Experience and Expertise; Customer Value and Value Chain; Learning; Price; Knowledge Use and Leverage; Marketing Strategy; Consumer Behavior; Service Delivery; Quality; Risk and Uncertainty; Service Industry
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  • October 2011 (Revised January 2012)
  • Case

LinkedIn Corporation

By: Francois Brochet and James Weber
The case is set at the end of the first public trading day of LinkedIn, an online professional network company. It provides information on the company's business model, financial statements, competitive landscape, and IPO terms, to help the reader critically assess the... View Details
Keywords: Initial Public Offering; Growth and Development; Earnings Management; Risk Management; Valuation; SWOT Analysis; Emerging Markets; Business Model; Information Technology; Competitive Strategy; Web Services Industry
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  • October 2002 (Revised December 2003)
  • Case

Collabrys, Inc. (A)-The Evolution of a Startup

By: Dorothy A. Leonard and Brian DeLacey
The CEO of a two-year-old start-up must now decide whether to become a technology provider or a service agency. In a time of enormous uncertainty about the viability of various business models for Internet-delivered services and products, Collabrys has survived the... View Details
Keywords: Risk and Uncertainty; Internet and the Web; Corporate Entrepreneurship; Corporate Strategy; Technological Innovation; Cost vs Benefits; Partners and Partnerships; Business Growth and Maturation; Business Startups; Corporate Finance; United States
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  • 18 Sep 2007
  • First Look

First Look: September 18, 2007

well as in the United States. Explores the costs and benefits of the company's choices about its vertical, horizontal, and geographical scope. Considers the risks of economic regulation, increasing concerns about environmental... View Details
Keywords: Martha Lagace
  • 19 Jan 2016
  • News

Electric Avenues

invests up front to develop and build the desalination facility, signing up local utilities to long-term contracts at firm prices. “It’s one of the first examples of a private company in the US water industry taking on development and operational View Details
Keywords: Dan Morrell
  • 08 Apr 2014
  • First Look

First Look: April 8

firearms industry company in its community is examined. Publisher's link: https://archive.harvardbusiness.org/cla/web/pl/product.seam?c=32094&i=32096&cs=80fcfaa8da53da1a3cdd0ea8f861eeed August 2013 Journal of Finance Is a VC... View Details
Keywords: Sean Silverthorne
  • Web

Wartime Innovation - Georges F. Doriot : Educating Leaders, Building Companies, Baker Library, Harvard Business School

Education Alumni Baker Library Historical Collections MORE EXHIBITS HISTORICAL COLLECTIONS RESEARCH LINKS SITE CREDITS GEORGES F. DORIOT Introduction EDUCATION Early Years at HBS Educating Leaders INNOVATION & VC Wartime Innovation ARD DEC View Details
  • March 1993
  • Supplement

Burroughs Wellcome and AZT (B)

By: Willis M. Emmons III
Describes Burroughs Wellcome's response to protests over the pricing of its AIDS drug AZT in September 1989. Also presents short-term reactions by government officials, AIDS activists, and investors to Burroughs Wellcome's strategy. View Details
Keywords: Ethics; Health Pandemics; Multinational Firms and Management; Price; Crime and Corruption; Risk and Uncertainty; Business Strategy; Business and Community Relations; Business and Government Relations; Business and Shareholder Relations; Pharmaceutical Industry
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  • 27 Mar 2012
  • First Look

First Look: March 27

two-person venture into a global company valued at $1 billion, Rickenbach's willingness to take calculated risks has kept it at the leading edge of the CRO sector. Now, despite slowing demand for CRO services and against the advice of... View Details
Keywords: Carmen Nobel
  • 19 Jul 2011
  • First Look

First Look: July 19

"co-specializes" in related areas (complementarities). In our setting, we find evidence of such complementarities in specialization. Decoding Inside Information Authors:Lauren Cohen, Christopher Malloy, and Lukasz Pomorski Publication:Journal of View Details
Keywords: Sean Silverthorne
  • 01 Dec 2008
  • News

A Force for Good

had done well for themselves and enjoyed sharing their good fortune. Recognizing McArthur’s potential, the Koerners offered to help finance his college education — an unusual next step for members of his high-school class. He and Natty... View Details
Keywords: Jeffrey L. Cruikshank; Finance; Finance; Finance; Finance; Finance; Finance; Finance; Finance; Finance; Finance; Finance; Finance
  • 16 Aug 2016
  • First Look

August 16, 2016

https://www.hbs.edu/faculty/Pages/item.aspx?num=51460 Concentrated Capital Losses and the Pricing of Corporate Credit Risk By: Siriwardane, Emil N. Abstract—Using proprietary data on all credit default swap (CDS) transactions in the U.S.... View Details
Keywords: Sean Silverthorne
  • 23 Aug 2010
  • Research & Ideas

The Drive to Acquire’s Impact on Globalization

all four drives for all of the stakeholders involved. In contrast, China primarily finances its rapid industrialization by attracting large amounts of foreign investment capital. Domestic consumption is constrained only among the poorer... View Details
Keywords: by Paul R. Lawrence
  • 28 Sep 2009
  • Research & Ideas

Improving Accountability at the World Bank

governance are the most daunting because the very foundations of governance—vote allocation proportionate to economy, representation by finance ministries, absence of parliamentary scrutiny, and the relative voicelessness of the poorest... View Details
Keywords: by Alnoor Ebrahim
  • 29 May 2020
  • Op-Ed

How Leaders Are Fighting Food Insecurity on Three Continents

COVID-19 is creating unprecedented strains on food security worldwide. The United Nations' World Food Programme warns that the pandemic could almost double the number of people facing food crises in low- and middle-income populations to 265 million by the end of 2020.... View Details
Keywords: by Howard Stevenson and Shirley Spence; Agriculture & Agribusiness