Filter Results:
(2,004)
Show Results For
- All HBS Web
(2,004)
- People (22)
- News (582)
- Research (869)
- Events (24)
- Multimedia (17)
- Faculty Publications (418)
Show Results For
- All HBS Web
(2,004)
- People (22)
- News (582)
- Research (869)
- Events (24)
- Multimedia (17)
- Faculty Publications (418)
- 16 Apr 2008
- Lessons from the Classroom
Chris Christensen: Legend of the Classroom
prior experience with case-method teaching. As we engage in the task of supporting their development in the classroom, there is no doubt in my mind that the work Chris did is still vital and will be for many years to come." Early... View Details
- 07 Sep 2021
- News
September 2021 Alumni Books
decades of Vishnu’s life in Mauritius unfold with heart-wrenching detail as he battles to experience the world beyond, as well as to overcome the cultural, political, and familial turmoil that continues to grip him. Through precise... View Details
Keywords: Margie Kelley
- 13 Aug 2007
- Research & Ideas
The Dark Side of Trust
consider new products, even though innovative, because they were content with their current suppliers? The researchers also tested the specific difficulties faced by African Americans in breaking up existing buyer-supplier relationships. The researchers conducted a... View Details
- 17 Feb 2009
- Research & Ideas
What’s Good about Quiet Rule-Breaking
such practices. Ethnographers spend extended periods of time in the field and therefore see or are told by informants what others might miss. At the same time, a limitation is that we cannot quantify what we observe. “To date, I have not... View Details
Keywords: by Martha Lagace
- 05 Apr 2011
- First Look
First Look: April 5
those that return instantaneous results—even when those results are identical. In five experiments that simulate service experiences in the domains of online travel and online dating, we demonstrate the... View Details
Keywords: Sean Silverthorne
- 15 Sep 2009
- First Look
First Look: September 15
consequences of these changes and shifts for the firm's success, strategy, and organization. A Choice Prediction Competition, for Choices from Experience and from Description Authors:Ido Erev, Eyal Ert, Alvin E. Roth, Ernan Haruvy, Stefan... View Details
Keywords: Martha Lagace
- 29 Sep 2015
- First Look
September 29, 2015
recursion, interaction, and subjective construal between the self concept and the social system. In two lab experiments and a field experiment in a global consulting firm, we... View Details
Keywords: Sean Silverthorne
- 04 Sep 2019
- News
Alumni and Faculty Books for September 2019
expert in the field brings you the latest research and real-world stories on how to develop your own personal networking strategy to help you achieve the future you want. What It Takes: Lessons in the Pursuit of Excellence by Stephen A.... View Details
- 22 Feb 2022
- News
March 2022 Alumni and Faculty Books
rebounds, Remarkable Retail is a guide to creating the powerful retail experience that keeps your customers coming back for more. Competing in the New World of Work: How Radical Adaptability Separates the Best from the Rest By Keith... View Details
- 13 Oct 2010
- First Look
First Look: October 13, 2010
micro-determinants are not well understood. We test leading theories of low demand for financial services in emerging markets, combining novel survey evidence from Indonesia and India with a field experiment. We find a strong correlation... View Details
Keywords: Sean Silverthorne
- 16 May 2017
- First Look
First Look at New Ideas and Research, May 16
Performance By: Li, Shelley Xin, and Tatiana Sandino Abstract—Many service organizations empower frontline employees to experiment with different ways to meet diverse customer needs across different locations. We conducted a View Details
Keywords: Re: Multiple Faculty
- 23 Jan 2012
- Research & Ideas
Break Your Addiction to Service Heroes
You have the moving parts of human beings delivering services interacting with human beings as customers. Culture is the guiding force; it's the difference between the positive experience you have when you interact with someone at... View Details
- 03 Aug 2010
- First Look
First Look: August 3
new organizations? We describe the kinds of answers that an institutional perspective provides to these questions; illustrate some of our arguments by drawing on a recent field of entrepreneurial endeavor; hedge funds; and discuss the... View Details
Keywords: Martha Lagace
- 23 Mar 2010
- First Look
First Look: March 23
Publication: Management Science (forthcoming) Abstract We examine whether the likelihood of entrepreneurial activity is related to the prior career experiences of an individual's co-workers, using a unique matched employer-employee panel... View Details
Keywords: Martha Lagace
- 05 Apr 2016
- First Look
April 5, 2016
“lean-in." We use a laboratory experiment to examine the effect of leaning-in. Despite men and women achieving similar and positive returns when they are forced to negotiate, we find that women avoid negotiations more often than men.... View Details
Keywords: Sean Silverthlorne
- 02 Apr 2013
- First Look
First Look: April 2
Publications 2006 Nature Reviews Beyond Magic Bullets: True Innovation in Health Care By: Narayan, Vaibhav A., Marco Mohwinckel, Gary Pisano, Michael Yang, and Husseini Manji Abstract—The molecular medicine revolution-based on advances in View Details
Keywords: Sean Silverthorne
- 29 May 2020
- Op-Ed
How Leaders Are Fighting Food Insecurity on Three Continents
offices working remotely and field teams continuing to support Sahel Consulting’s five-year Advancing Local Dairy Development in Nigeria program. Sahel Consulting is conducting COVID-related research and developing policy recommendations... View Details
- 01 Mar 2009
- News
Damon Silvers
Relief Program (TARP). It was a losing battle. Over the course of an hour, he fielded a half-dozen urgent calls from his staff regarding a draft version of a report on TARP expenditures due to Congress the next day (December 10).... View Details
- 04 Mar 2014
- First Look
First Look: March 4
opportunities they'll pursue and which they'll decline, rather than simply reacting to emergencies, leaders can and do engage meaningfully with work, family, and community. They've discovered through hard experience that prospering in the... View Details
Keywords: Sean Silverthorne
- 01 Dec 2013
- News
Faster, Bigger, Stronger: Supersizing the NFL
video, all to improve the at-the-game experience and to keep pace with the coverage enjoyed by fans at home. Engineering Excitement If the NFL has seemed preternaturally blessed by good fortune and smart management, some of its success... View Details