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  • All HBS Web  (11,630)
    • People  (96)
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  • 30 Apr 2012
  • News

Risk-takers remain upbeat

  • 05 May 2022
  • News

Capture New Value from Your Existing Tech Infrastructure

  • 24 Sep 2018
  • News

Want to Seem More Likable? Try This

  • Video

Inside the Case Method: The Entrepreneurial Manager

  • Video

Offshoring Exercise

  • Video

Eye Tracker Technology in Action

  • July–September 2018
  • Article

Memory Bias in Observer-Performance Literature

By: Tamara M. Haygood, Samantha N. Smith and Jia Sun
The objective of our study was to determine how authors of published observer–performance experiments dealt with memory bias in study design. We searched American Journal of Roentgenology online and Radiology using “observer study” and “observer performance.” We... View Details
Keywords: Health Care and Treatment; Research
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Haygood, Tamara M., Samantha N. Smith, and Jia Sun. "Memory Bias in Observer-Performance Literature." Art. 031412. Journal of Medical Imaging 5, no. 3 (July–September 2018).
  • May 2021 (Revised February 2024)
  • Teaching Note

THE YES: Reimagining the Future of E-Commerce with Artificial Intelligence (AI)

By: Ayelet Israeli and Jill Avery
THE YES, a multi-brand shopping app launched in May 2020 offered a new type of buying experience for women’s fashion, driven by a sophisticated algorithm that used data science and machine learning to create and deliver a personalized store for every shopper, based on... View Details
Keywords: Data; Data Analytics; Artificial Intelligence; AI; AI Algorithms; AI Creativity; Fashion; Retail; Retail Analytics; E-Commerce Strategy; Platform; Platforms; Big Data; Preference Elicitation; Predictive Analytics; App Development; "Marketing Analytics"; Advertising; Mobile App; Mobile Marketing; Apparel; Online Advertising; Referral Rewards; Referrals; Female Ceo; Female Entrepreneur; Female Protagonist; Analytics and Data Science; Analysis; Creativity; Marketing Strategy; Brands and Branding; Consumer Behavior; Demand and Consumers; Forecasting and Prediction; Marketing Channels; Digital Marketing; Internet and the Web; Mobile and Wireless Technology; AI and Machine Learning; E-commerce; Digital Platforms; Fashion Industry; Retail Industry; Apparel and Accessories Industry; Consumer Products Industry; United States
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Israeli, Ayelet, and Jill Avery. "THE YES: Reimagining the Future of E-Commerce with Artificial Intelligence (AI)." Harvard Business School Teaching Note 521-097, May 2021. (Revised February 2024.)
  • Spring 2024
  • Article

One Aspirational Future for India’s Higher Education Sector

By: Tarun Khanna
Several recent encouraging experiments in Indian higher education suggest a plausible aspirational path toward a more salubrious future than that suggested by an otherwise struggling system. Four case studies of privately conceived and funded universities each exhibit... View Details
Keywords: Higher Education; Philanthropy and Charitable Giving; India
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Khanna, Tarun. "One Aspirational Future for India’s Higher Education Sector." Special Issue on Advances & Challenges in International Higher Education edited by Wendy Fischman, Howard Gardner & William C. Kirby. Daedalus 153, no. 2 (Spring 2024): 149–166.
  • 11 Mar 2022
  • News

Remote Work Has Opened the Door to a New Approach to Hiring

  • 15 May 2013
  • Blog Post

Student Spotlight

This fall, as we kicked off first-year recruiting, we asked students about their experiences prior to HBS and their future career goals and plans. What do they hope to do after HBS? Here’s what they had to say: With summer now approaching... View Details
  • 06 Oct 2023
  • Book

Yes, You Can Radically Change Your Organization in One Week

“This simple point, to go and have conversations with the people who have a stake in your problem, sounds obvious, but it's been shocking in our experience working with organizations that are taking big swings how infrequently people do... View Details
Keywords: by Kristen Senz
  • 03 Jun 2019
  • Working Paper Summaries

Memory and Representativeness

Keywords: by Pedro Bordalo, Katherine Baldiga Coffman, Nicola Gennaioli, Frederik Schwerter, and Andrei Shleifer
  • February 2017
  • Supplement

The De Beers Group: Exploring the Diamond Reselling Opportunity

By: Benjamin C. Esty, Daniel P. Gross and Lauren G. Pickle
In September 2014, Tom Montgomery (SVP of strategic initiatives at the De Beers Group) and his team launched a pilot program in the United States to explore the $1 billion diamond market for pre-owned (recycled) diamonds. According to Montgomery, the motivation for the... View Details
Keywords: Diamonds; Go-to-market Strategy; Secondary Market; Willingness To Pay; Pilot Program; Strategy Development; Strategy Execution; Scope; Marketing; Advertising; Branding; Customer Value; Pawn Shops; Jewelry; Supply And Demand; Corporate Strategy; Business Strategy; Vertical Integration; Advertising Campaigns; Value Creation; Retail Industry; Consumer Products Industry; Advertising Industry; Mining Industry; United States; United Kingdom; Africa; Botswana; South Africa; Namibia
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Esty, Benjamin C., Daniel P. Gross, and Lauren G. Pickle. "The De Beers Group: Exploring the Diamond Reselling Opportunity." Harvard Business School Spreadsheet Supplement 717-806, February 2017.
  • 02 Apr 2020
  • Working Paper Summaries

Strategic Foresight as Dynamic Capability: A New Lens on Knightian Uncertainty

Keywords: by J. Peter Scoblic
  • 06 Nov 2015
  • News

Does 'sleeping on it' help you make better decisions? Harvard study says no

  • 29 Jan 2014
  • News

Joe Biden’s Latest Challenge: Closing the Workplace “Skills Gap”

  • 17 Sep 2010
  • News

Something for the weekend

  • Article

Know Your Customers' 'Jobs to Be Done'

By: Clayton M. Christensen, Taddy Hall, Karen Dillon and David S. Duncan
Firms have never known more about their customers, but their innovation processes remain hit-or-miss. Why? According to Christensen and his coauthors, product developers focus too much on building customer profiles and looking for correlations in data. To create... View Details
Keywords: Customer Relationship Management
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Christensen, Clayton M., Taddy Hall, Karen Dillon, and David S. Duncan. "Know Your Customers' 'Jobs to Be Done'." Harvard Business Review 94, no. 9 (September 2016): 54–62.
  • Research Summary

My broad research interests include leadership, leader development, leading change, and organizational failures. However, my current focus for the past several years has been around LEADER DEVELOPMENT: How do leaders develop? How can we assist in the development of... View Details
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