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Show Results For
- All HBS Web
(2,512)
- People (5)
- News (591)
- Research (1,556)
- Events (17)
- Multimedia (32)
- Faculty Publications (1,200)
- Web
Catherine Yeo | MBA
a mobile game to learn new vocabulary, a task they struggled with in English classes. From that moment on, I recognized the power of technology in solving community problems. My experience organizing ten hackathons for 6,000+ young... View Details
- January 2001 (Revised March 2003)
- Case
Quantum Corporation: eSupplyChain Group
The eSupplyChain group has been recently formed with Quantum Corp.'s Hard Disk Drive Group to evaluate Internet/IT-based approaches to improving supply chain performance. The Hard Disk Drive Group has endured several quarters of poor financial performance and has... View Details
Keywords: Digital Platforms; Internet and the Web; Information Technology; Supply Chain Management; Business Strategy
McAfee, Andrew P., and Gregory Bounds. "Quantum Corporation: eSupplyChain Group." Harvard Business School Case 601-099, January 2001. (Revised March 2003.)
- 29 Oct 2014
- Research & Ideas
Inventing Products is Less Valuable Than Inventing Ideas
the potential for building new products out of their existing inventions." Take Xerox, for example. Its research center, Xerox PARC, famously had invented the graphical user interface, mouse, laser printing, and other technologies... View Details
- 01 Jun 2007
- News
A Juicy Story
has always been lower than its consumer mind share,” remarks Yoffie. In addition to generally consolidating and restructuring Apple, Jobs halted production of the Newton, an early version of the personal digital assistant, and closed the... View Details
- Student-Profile
Dafna Bearson
phenomena—and make meaningful predictions in rapidly changing global markets. In particular, Dafna gravitated toward questions related to the challenges new automation and digital technologies pose to job... View Details
- 2023
- Working Paper
Scapegoating and Discrimination in Times of Crisis: Evidence from Airbnb
By: Michael Luca, Elizaveta Pronkina and Michelangelo Rossi
We present evidence that discrimination against Asian-American Airbnb users sharply increased at the
start of the COVID-19 pandemic. Using a DiD approach, we find that hosts with distinctively Asian
names experienced a 20 percent decline in guests relative to hosts... View Details
Keywords: Discrimination; Behavioral Economics; Market Design; Health Pandemics; Prejudice and Bias; Digital Platforms; Design
Luca, Michael, Elizaveta Pronkina, and Michelangelo Rossi. "Scapegoating and Discrimination in Times of Crisis: Evidence from Airbnb." Harvard Business School Working Paper, No. 23-012, August 2022. (Revised March 2023.)
- Article
Product Quality and Entering Through Tying: Experimental Evidence
By: Hyunjin Kim and Michael Luca
Dominant platform businesses often develop products in adjacent markets to complement their core business. One common approach used to gain traction in these adjacent markets has been to pursue a tying strategy. For example, Microsoft pre-installed Internet Explorer... View Details
Keywords: Tying; Platform Strategy; Google; Product; Quality; Digital Platforms; Strategy; Market Entry and Exit
Kim, Hyunjin, and Michael Luca. "Product Quality and Entering Through Tying: Experimental Evidence." Management Science 65, no. 2 (February 2019): 596–603.
- 06 Dec 2017
- News
Puzzle Master
towards digital experiences that enhance customer engagement. In an interview with Black Enterprise, Williams-Sonoma Vice President and Head of Strategy & Business Anddria Clack-Rogers Varnado (MBA 2014) said, “Technology has always been... View Details
- June 2005
- Case
CarMax
By: Rajiv Lal and David Kiron
Carmax is the largest multi-market used car dealer in the U.S., and has no format-to-format competitor in the $375 billion used car market. CarMax is trying to do what some analysts believed to be impossible: sell used cars profitably on a national scale, and at the... View Details
- July 2021
- Article
Outsourcing Tasks Online: Matching Supply and Demand on Peer-to-Peer Internet Platforms
By: Zoë Cullen and Chiara Farronato
We study the growth of online peer-to-peer markets. Using data from TaskRabbit, an expanding marketplace for domestic tasks at the time of our study, we show that growth varies considerably across cities. To disentangle the potential drivers of growth, we look... View Details
Keywords: Two-sided Market; Two-sided Platforms; Peer-to-peer Markets; Platform Strategy; Sharing Economy; Platform Growth; Internet and the Web; Digital Platforms; Strategy; Market Design; Network Effects
Cullen, Zoë, and Chiara Farronato. "Outsourcing Tasks Online: Matching Supply and Demand on Peer-to-Peer Internet Platforms." Management Science 67, no. 7 (July 2021): 3985–4003.
- November, 2016
- Article
Fixing Discrimination in Online Marketplaces
By: Ray Fisman and Michael Luca
Online marketplaces such as eBay, Uber, and Airbnb have the potential to reduce racial, gender, and other forms of bias that affect the off-line world. And in the early days of Internet commerce, the relative anonymity of transactions did make it harder for... View Details
Fisman, Ray, and Michael Luca. "Fixing Discrimination in Online Marketplaces." Harvard Business Review 94, no. 12 (November, 2016): 88–95.
- 01 Sep 2014
- News
Feedback
BULLETIN EXPANDS DIGITAL OFFERINGS Following on the heels of the June debut of our iPad edition, the Bulletin is now available for download in the Google Play and Kindle Fire newsstands. Smartphone users have new options, too: The... View Details
- Web
Litsa Kapsalis | MBA
bleeding-edge life science research with impactful business strategy. I would like to innovate both with the goal of developing new therapies and leveraging technological and digital health advancements to... View Details
- Working Paper
Visual Uniqueness in Peer-to-Peer Marketplaces: Machine Learning Model Development, Validation, and Application
By: Flora Feng, Charis Li and Shunyuan Zhang
Peer-to-peer (P2P) marketplaces have seen exponential growth in recent years featured by unique offerings from individual providers. Despite the perceived value of uniqueness, scalable quantification of visual uniqueness in P2P platforms like Airbnb has been largely... View Details
Keywords: Peer-to-peer Markets; Marketplace Matching; AI and Machine Learning; Demand and Consumers; Digital Platforms; Marketing
Feng, Flora, Charis Li, and Shunyuan Zhang. "Visual Uniqueness in Peer-to-Peer Marketplaces: Machine Learning Model Development, Validation, and Application." SSRN Working Paper Series, No. 4665286, February 2024.
- 06 Dec 2021
- News
What's the Word?
“There’s a need for regulatory oversight,” he admits, “but these developments do open up a lot of exciting possibilities that used to be the stuff of science fiction.” Back to top Dig·i·tul no·mad (noun) The phrase digital nomad popped up... View Details
- Web
HBS - Financials | From the Chief Financial Officer
the pandemic has taught us important lessons. Financially and operationally, the pandemic strengthened HBS as an institution. We developed and integrated new technology into the classroom, expanded our research initiatives, and created... View Details
Carlos Reines
Carlos Co-founded RubiconMD and led its growth until its acquisition by Oak Street Health/ CVS. Originally from Spain, he’s passionate about leveraging technology to drive change in healthcare and improve patient lives. Prior to... View Details
- Web
Ken Peterson | About
physical access and leveraging current and emerging technologies to provide digital access. In addition to experience in library administration, knowledge management, collection development, and access... View Details
- 01 Jun 1997
- News
Competition and Strategy Unit at HBS Sets Pace In Its Field
practice." Indeed, C&S faculty have recently published a number of books that have been well received in the academic and business press. Professor Adam M. Brandenburger's Co-opetition, for instance, is a Business Week bestseller while Professor David B. Yoffie's... View Details
Keywords: Susan Young
- 2025
- Working Paper
Algorithmic Assortment Curation: An Empirical Study of Buybox in Online Marketplaces
By: Santiago Gallino, Nil Karacaoglu and Antonio Moreno
Most online sales worldwide take place in marketplaces that connect sellers and buyers. The presence of numerous third-party sellers leads to a proliferation of listings for each product, making it difficult for customers to choose between the available options. Online... View Details
Keywords: Algorithms; E-commerce; Sales; Digital Marketing; Internet and the Web; Customer Satisfaction
Gallino, Santiago, Nil Karacaoglu, and Antonio Moreno. "Algorithmic Assortment Curation: An Empirical Study of Buybox in Online Marketplaces." Working Paper, 2025.